It happened to me recently that both casinos closed my account after I asked why they had not credited me Wednesday bonus they promised via e-mail. At player´s only I lost my deposit but got the bonus credited before account closure but at sportsbook I was not even credited the bonus before closure. I think I am entitled to at least get my balance wholly back at sportsbook cause it does not include any bonus and thus only my money. At player´s only there is only bonus money left with rollover.