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Sports Interaction Software Issue

Discussion in 'Online Casinos' started by lockinlove, Jan 20, 2016.

    Jan 20, 2016
  1. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    I advise people not to play here right now.

    I deposited $200 to take advantage of their attractive casinomeister slots promotion of 200% match up to $200 with only 30x wagering.

    However after depositing and playing a few games..I went to some non marvel games and most of them only allow min bets of $8 and $10.

    I obviously am not highrolling like that or should be forced to play out of my comfort zone.

    So I decided to download their client for a wide variety of games.

    The download client does not work. I was told by support they are aware of the issue and have been having problems for awhile. I was told to try and download a certain version of flash. Did not work.

    I tried windows 10 and windows 8 as I have two laptops. Did not work.


    So basically you are limited to mostly marvel slots on their instant client. and have a very very small amount of video slots to choose from.

    I do not think this casino should be taking deposits until their issue is fixed. Its very unfair to players.
     
  2. Jan 20, 2016
  3. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Want to update the thread after speaking to the rep. After numerous back and forth and tests on my end..it looks as though it is an issue with their casino as I tested two other playtech casinos and they worked fine.

    There have been some annoyances as I had to follow alot of instruction...clear this..unblock that...restart computer....uninstall...re install...etc etc etc but the rep/casino manager was very nice and helpful. And they are fixing this issue. And he will keep me updated.

    Now I dont know if this affects all cause support told me they have had complaints of this but some dont have the issue. I suggest check the download client first if your intentions are to play non marvel slots.

    I know playtech isnt the most popular with members but Just want to leave a little feedback for search purposes in the future because I know I have searched dozens of casinos before depositing on this forum and the feedback always helps with a decision... I suggest pming the rep here if you ever run into trouble. He answers back very quickly...only a few hours if that and is there to help and will help in any way he can. http://www.casinomeister.com/forums/member.php?u=13997
     
  4. Jan 20, 2016
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Changed title so that this won't get confused with our official warnings.
     
    1 person likes this.
  6. Jan 20, 2016
  7. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    30xB on a 200% deposit bonus is pretty fair so I checked them out.
    They don't allow Australians unfortunately or I would have deposited.
     
  8. Jan 20, 2016
  9. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    ya I thought its a good bonus too. I think most 200% are 40-60x wagering...I think more closer to 50

    Its a good offer for anyone too. People who like their playtech..or people who want a break from their other software providers. Gives them a chance to hit one of their progressives :D
     
  10. Jan 20, 2016
  11. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I was just talking to their chat then.
    They were CIVIL which was a pleasant surprise.
    Chat informed me that the Casinomeister 200% bonus has already expired.
     
  12. Jan 20, 2016
  13. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Chat is nice here.

    While asking about this bonus term about 15 mins ago to make sure it was 30x the bonus and not 30x b+d...chat told me that they have now made it so it doesnt expire........


    Marc: Here are the terms and conditions for the bonus:

    Marc: This offer is exclusive to Casinomeister.com

    Marc: Players must enter promotional code CM200 in the Casino cashier to receive deposit bonus.

    Marc: Promotion runs until noon EST on December 31, 2013.

    Marc: Play on mobile, live dealer and games do not count towards the wagering requirements of the bonus. Bonus funds cannot be used on mobile, live dealer, mini games and games page.

    Marc: One 200% First Deposit Bonus per Customer up to a max of 200. Bonus will be added to first deposit with wagering requirements.

    Marc: Any bonus issued is valid for a period of 10 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus at the end of the stated period will be removed from the player's account.

    Marc: Only wagers made on Real Money games will contribute towards the wagering requirement.

    Marc: Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account.

    Marc: Where a customer requests a withdrawal or transfer out of their gaming account, prior to the necessary wagering requirement being met, they will lose all bonus and winnings attributable to the account. Only the sum of the original deposit or remaining balance of the original deposit will be available for withdrawal.

    Marc: Bonus must be wagered 30 times before withdrawal.

    Marc: Sports Interaction Terms and Conditions apply.

    Marc: Not all Casino games count towards the qualifying criteria in the same way. The table below details the game weighting.

    Marc: The date was actually changed for the promotion, it has no expiry date.
     
  14. Jan 20, 2016
  15. SIACASINO

    SIACASINO Dormant account

    Occupation:
    Head of Casinos
    Location:
    Eurpoe
    Hi,

    I can confirm this bonus does not expire on the date you mentioned - if you pm me your id I will take a look.

    I can also confirm that we only accept players who are residents of Canada.

    Cheers

    Ross
     
    1 person likes this.
  16. Jan 20, 2016
  17. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    wow its not every day you see that. It kind of makes me feel special
     
  18. Jan 25, 2016
  19. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    The download version is all fixed. The casino rep is on top of the ball for this casino group.

    Had a good weekend here so gonna test out their cashouts

    Also just noticed they have isoftbet games on their site too. Gave a couple of them a try. Nice themes
     

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