sports interaction casino withdrawals

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
hi
i am thinking to create a sports interaction casino account

but i was reading the T&C´s 1st

and i would like to know if someone can clarify me in 1 thing
in the "help center" page, they have this

Withdrawal requests for Registered Accounts that are received before 12 a.m. Eastern Time will be processed the following business day. Please note that we are not able to issue payouts to your Visa or mastercard.
Link Removed (invalid URL)

To make a withdrawal, go to the Casino cashier, choose the “Withdraw” option, enter the amount that you wish to withdraw. Your withdrawal will be in pending status with Sports Interaction Casino for 4 business days then on the 5th day the withdrawal will be processed. It will take between 24 hours to 14 days to be fully processed by the merchant depending on the withdrawal method you have chosen. If at any stage you wish to cancel a withdrawal that’s in the “Pending Withdrawals” section, simply go the section in the Cashier, and cancel it. It’ll be immediately refunded back to your account.
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in the help center says "withdrawal 1 day", and in another qustion it will be pendind for 4 business days
i would like to know more information about that, and if the thread its not in the correct place (i think it is)..... please move it to the correct place and sorry for my bad english
 

SIACASINO

Dormant account
Joined
Aug 29, 2008
Location
Eurpoe
Hi,

The withdrawals times are 24 hours as per the Casino terms and conditions.

Withdrawal requests for Registered Accounts that are received before 12 a.m. Eastern Time will be processed the following business day. Please note that we are not able to issue payouts to your Visa or MasterCard. First time withdrawals and withdrawals effected after any update of personal information are subject to clearance by our Security Department. This can take up to 5 business days.

We are working through the technical error that showed the time as 4 days so apologies for any inconvenience caused.

Please see the thread posted by Simmo to see the 24 turnaround in action.

Thanks

Ross
 

Glumbi

Full Member
Joined
Dec 9, 2008
Location
Germany
Hi

i have a question from my withdrawal and at the Live Chat i become this Answer today:


It looks like the money for your withdrawal is from the Casino. When there is a withdrawal with Casino money there is a 4 day wait period before the withdrawal is sent. When the withdrawal is sent it will take 24-48 hours to reach your Moneybookers account, so your withdrawal should be sent next Monday or Tuesday, and then will take one or two day to reach your Moneybookers account, so you should receive your withdrawal in your Moneybookers account by next Wednesday or Thursday.



Not 24 houres...


Why the Chat Operator say 4 Days Pending.. i am not Understand.. sorry
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
Hi

i have a question from my withdrawal and at the Live Chat i become this Answer today:


It looks like the money for your withdrawal is from the Casino. When there is a withdrawal with Casino money there is a 4 day wait period before the withdrawal is sent. When the withdrawal is sent it will take 24-48 hours to reach your Moneybookers account, so your withdrawal should be sent next Monday or Tuesday, and then will take one or two day to reach your Moneybookers account, so you should receive your withdrawal in your Moneybookers account by next Wednesday or Thursday.



Not 24 houres...


Why the Chat Operator say 4 Days Pending.. i am not Understand.. sorry


This has to be dealt with again :eek:

It has happened several times on this forum that players have experienced a 4 days pending time at SIA. The rep has told us, probably 3 or 4 times, that SIA does not practice a 4 days pending time. But I guess somebody in their CS didn't get the memo. Again.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
By the way, I have reported your post for the moods. I think it is about time that this 4 days pending time is taken care of once and for all :)
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
This has to be dealt with again :eek:

It has happened several times on this forum that players have experienced a 4 days pending time at SIA. The rep has told us, probably 3 or 4 times, that SIA does not practice a 4 days pending time. But I guess somebody in their CS didn't get the memo. Again.

If the experiences were recent ie within the last week or so SIA's post above just proves they are at the very least incompetent. Tradition (Rival) tried to pull this stunt last year so I hope this wont be a similar case all over again. Nevertheless, I personally believe SIA and Tradition are miles apart and it's just that they havent adjusted to the new time frames yet. Otherwise, they are taking advantage of this forum to spread incorrect info.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
If the experiences were recent ie within the last week or so SIA's post above just proves they are at the very least incompetent. Tradition (Rival) tried to pull this stunt last year so I hope this wont be a similar case all over again. Nevertheless, I personally believe SIA and Tradition are miles apart and it's just that they havent adjusted to the new time frames yet. Otherwise, they are taking advantage of this forum to spread incorrect info.


The 4 days pending time issue was first raised when they were in the Baptism section. So I think they have had enough time for adjustments :)

This is what Casinomeister wrote in July (here):

In June I was told this:

The withdrawal time is 1 business day provided the client is a registered SIA member.


.
 
Last edited:

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
The 4 days pending time issue was first raised when they were in the Baptism section. So I think they have had enough time for adjustments :)

This is what Casinomeister wrote in July (here):

In June I was told this:

The withdrawal time is 1 business day provided the client is a registered SIA member.


.

In that case and with evidence that players are actually slapped with 4-day cashouts I suggest that Bryan should seriously consider removing them from the accredited list. Lying in our faces as recent as yesterday to make use of this forum to publicise false info should be condemned.
 

Taito75

Dormant account
Joined
Mar 6, 2011
Location
behind Germany
Im registered in the casino with Chf (Swissfrancs), but in chat says, only receive the welcomebonus with USD or Euro... For me is this Casino dead sorry... in TC im not find that the welcomebonus is only for USD or Euro.


This offer is exclusive to Casinomeister.com
Players must enter promotional code CM200 in the Casino cashier to receive deposit bonus.
Promotion runs until noon EST on December 31, 2011 .
This offer is not valid in the USA .
One 200% First Deposit Bonus per Customer up to a max of $200. Bonus will be added to first deposit with wagering requirements. .
Any bonus issued is valid for a period of 10 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus at the end of the stated period will be removed from the player's account. .
Only wagers made on Real Money games will contribute towards the wagering requirement. .
Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account. .
Where a customer requests a withdrawal or transfer out of their gaming account, prior to the necessary wagering requirement being met, they will lose all bonus and winnings attributable to the account. Only the sum of the original deposit or remaining balance of the original deposit will be available for withdrawal.
Bonus must be wagered 30 times before withdrawal.
Not all Casino games count towards the qualifying criteria in the same way. The table below details the game weighting .

No minimal risk wagering is allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.

Managements Decision is final
 

Glumbi

Full Member
Joined
Dec 9, 2008
Location
Germany
It looks like there are pending for 4 days.

Today is the second Day and i have not money. Sorry, but 6-7 days for a Withdrawal from a Accredited Casino is to long. I hope i get my money .. ....

I have played at SIA because i have read here it s 1 Day for Withdrawals.. not 5-6 or 7
 

SIACASINO

Dormant account
Joined
Aug 29, 2008
Location
Eurpoe
Hi,

Just to confirm our withdrawal times are as follows

Withdrawal requests for Registered Accounts that are received before 12 a.m. Eastern Time will be processed the following business day. Please note that we are not able to issue payouts to your Visa or MasterCard. First time withdrawals and withdrawals effected after any update of personal information are subject to clearance by our Security Department. This can take up to 5 business days.

If you could PM me your username I will personally look into it for you.

Thanks

Ross

Hi

i have a question from my withdrawal and at the Live Chat i become this Answer today:


It looks like the money for your withdrawal is from the Casino. When there is a withdrawal with Casino money there is a 4 day wait period before the withdrawal is sent. When the withdrawal is sent it will take 24-48 hours to reach your Moneybookers account, so your withdrawal should be sent next Monday or Tuesday, and then will take one or two day to reach your Moneybookers account, so you should receive your withdrawal in your Moneybookers account by next Wednesday or Thursday.



Not 24 houres...


Why the Chat Operator say 4 Days Pending.. i am not Understand.. sorry
 

SIACASINO

Dormant account
Joined
Aug 29, 2008
Location
Eurpoe
Hi,

I have replied to this withdrawal times in my previous post but will report now

Withdrawal requests for Registered Accounts that are received before 12 a.m. Eastern Time will be processed the following business day. Please note that we are not able to issue payouts to your Visa or MasterCard. First time withdrawals and withdrawals effected after any update of personal information are subject to clearance by our Security Department. This can take up to 5 business days.

If you read back through this thread you will see that a few players were very happy with the withdrawal times and the speed in which they were delivered.

I appreciate your frustration at this situation but let me assure you that this is in no way an attempt at "lying" and I hope we can reolve this as the customer care is paramount to us.

As I said before please send me your username via PM and I can look into it personally.

Thanks

Ross

In that case and with evidence that players are actually slapped with 4-day cashouts I suggest that Bryan should seriously consider removing them from the accredited list. Lying in our faces as recent as yesterday to make use of this forum to publicise false info should be condemned.
 

SIACASINO

Dormant account
Joined
Aug 29, 2008
Location
Eurpoe
Hi,

Can you please PM me with your username so I can look in this asap.

Thanks

Ross


Im registered in the casino with Chf (Swissfrancs), but in chat says, only receive the welcomebonus with USD or Euro... For me is this Casino dead sorry... in TC im not find that the welcomebonus is only for USD or Euro.


This offer is exclusive to Casinomeister.com
Players must enter promotional code CM200 in the Casino cashier to receive deposit bonus.
Promotion runs until noon EST on December 31, 2011 .
This offer is not valid in the USA .
One 200% First Deposit Bonus per Customer up to a max of $200. Bonus will be added to first deposit with wagering requirements. .
Any bonus issued is valid for a period of 10 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus at the end of the stated period will be removed from the player's account. .
Only wagers made on Real Money games will contribute towards the wagering requirement. .
Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account. .
Where a customer requests a withdrawal or transfer out of their gaming account, prior to the necessary wagering requirement being met, they will lose all bonus and winnings attributable to the account. Only the sum of the original deposit or remaining balance of the original deposit will be available for withdrawal.
Bonus must be wagered 30 times before withdrawal.
Not all Casino games count towards the qualifying criteria in the same way. The table below details the game weighting .

No minimal risk wagering is allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.

Managements Decision is final
 

Glumbi

Full Member
Joined
Dec 9, 2008
Location
Germany
Hi,


I've written with Ross via PM.


He has accepted my request exemplary and there were all the issues resolved.
I've also just received my Withdrawal to Moneybookers.

Now there were only 3 days with the weekend in between, that's ok.



For the misunderstandings and problems I have received from Ross $ 100 Free Bonus, which is truly great!


Thank you Ross

I will continue to play in the SIA, the service was very good today! :thumbsup:
 

Taito75

Dormant account
Joined
Mar 6, 2011
Location
behind Germany
Yesterday i depositet 100Sfr. in the online version, because in the downloadversion the casier freeze. Ross said me, i need deposit, than claim the code... ok, i wanna claim the code and transfer, than comes


Your payment has not been processed.

We apologize that we are unable to transfer funds to your Casino/Poker account. Please contact our Customer Service Team 24/7; but note that Casino/Poker issues will only be handled from Monday to Friday.

North America Toll Free 1 888 9225575

International +1 450 6355575

i stay a hour in chat, but nothing changes. i not can transfer my depositet money in casino. In chat said me, that fixed the issue, but i not want wait a week, before i can play with my depositet money...
Today still not can transfer, and livechat is unavaiable.
 

Glumbi

Full Member
Joined
Dec 9, 2008
Location
Germany
Hi Taito75,


write a PM to SIACASINO is the Representative for the Casino here.

His name is Ross and he can do something to solving the Problem. He has help me very quickly.
 
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