Spinz verification problem

[Herralaaa]

Hi. Spinz casino now such a problem I have sometimes deposited with paysafecard and it has a different email address that I use to log in to spinz, but the paysafecard account information has my name, so now they are asking copy of passport and does not seem to be valid..
And i have already completed kyc at another rootz brand caxino.

Please help.