Thank you, i will message her.and I'm going to email support. Will mention uk gambling commission..I run out ideas..more than 3 week it's crazy and I talk about £20.000. Bonus requirements was reached sent all the documents..I just don't understand..Ask LadyJelena to nudge them if no response
Gambling you will ALWAYS lose in the long run. Smart people hit a big one and run for the hills never gamble again. I suggest you get more forceful with your emails like I did as they paid me immediately.Problem is I'm gambling 20 year...I was many time there nearly 0 money than back..its very hard job..But if my miss find out how much I lost the last 2 week..Jesus that's me.. I never lost that much. And she gave me lot last chance.
I need to stop because will be very bad end.This is no joke. I was throwing thousands pounds like pennies..worked so hard for it...
I don’t have a gambling problem only had an issue getting paid out. For what it’s worth I think white hat gaming will eventually pay out but they will make the process very difficult, same as I have seen with many other online casinos based in Malta. It’s best to stick to uk establish places such as Grosvenor, Ladbrokes, etcNice one no get yourself on gamstop quick!
I spoke with chat and they say they are doing a routine review of my account but its all normal and nothing to worry about but account still closed and i haven't received my withdrawal. I asked is i could discuss over the phone as i would like the withdrawal asap and was told they had no 'voice functionality' which i think means no phone line lol