Question Spinit casino bonus !

jakefrader94

Newbie member
Joined
Feb 8, 2017
Location
sheffield
hey guys ! basically my mrs taken a bonus on spinit casino last night she was playing along happy as larry then she decided to check the wagering . little did she know there was a forefit button at the bottom of the screen . playing on a touch screen mobile device she scrolled down the page and accidently caught the button . now youd think there would be a warning message confirming you want to cancel your bonus etc but no nothing . now she spoken to live chat to be greeted by a guy called alex . explained the situation and all he said was nothing we can do but i can give you the bonus again ... ill not bore you with the rest of the conversation but it resulted in mr submmiting a complaint .. now is there anything the casino can do to reinstate the bonus ? it was heading towards decent profit and it would be a bugger to miss out on !! also are there any reps knocking about ??

cheers

jake
 
Be careful with Bonuses!
It is crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
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