Spin station warning!

spintee

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Just remember Jon.. The ones who do the ridiculing have less 'proof' than you, if any at all. And one reason they ridicule, is not because of actual facts/inside knowledge, that they're 100% sure of. But because they'd never be able to admit that they'd also been conned (for want of a better word).

The ONLY people who know EXACTLY what's going on in casinoland are the head programmers and the company executives, and none of them are ever going to hold their hands up an say on CM 'yeah, ok. you caught us out'

Even the CM casino reps are mostly marketing guys
, who wouldn't be party to such knowledge
They certainly are marking peeps, No question about that, But at the same time they do us a big favour by helping any issues and is more than welcomed, I once goned banned from a site for stating such fact :)

Here's the list of casinos who have the Safe&Fair Seal from eCogra
You do not have permission to view link Log in or register now.


I understand where you are coming from. I see this seal similar to the ISO, CE, etc seals. It gives the consumer assurance that a certain standard and quality is being delivered.

TBH, i wouldn't care if a site has it or not but if they do advertise that eCogra is doing the auditing but they don't display the seal or provide a link to the audit reports then that is false advertising and misleading of players/consumers.

Just as misleading is that they publish in their T&C's to the ROW that eCogra is acting as their ADR whereas that only applies to UK players. All the others have to send their complaint to Curacao, that is quite a different pie.

Like I said my friend these issues with licensee and seal of approval is nothng to me, nor does it matter, I know the U.K is safe but trust me the only thing they will do is close of a site, But consider most sites come from a group than you would think if they had any brains they would close the complete group, No as they will lose cash

But I realy think that this group is safe including station, Take note that the actual casino has bugger all to do with the prosses of withdraws, This goes straight to the main heads (whitehat) All the casino is a sub domain, market there own shit,
There is some exeptions to this such as costa bingo, theer got so big i do not think 888 can say what they do,

But I will let you all know in a few days if my cash goes in :) If they try it than I will have to do my 1st PAB but hopefully all the contacts I know will sort it before that stage
 

spintee

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WOW Just been paid the full amount in my skrill, Drinks are on me guys, Only 1 pint each as not a lot,

Yes I knew this group was safe, Without a doubt I will be playing there, error and lag free, They desrve some credit as I played a few in that group and been paid,

skkkkkk.JPG
 

Jono777

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WOW Just been paid the full amount in my skrill, Drinks are on me guys, Only 1 pint each as not a lot,

Yes I knew this group was safe, Without a doubt I will be playing there, error and lag free, They desrve some credit as I played a few in that group and been paid,

View attachment 70374

Fucking SWEET! mate.

Fair play to you and nice one - Enjoy!!
 

Harry_BKK

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That smells not just a bit. Everyone who has something to hide will ask that nothing to be said in a public forum.

I have written today to the eCogra and given them 3 working days to answer whether they are the ADR for SpinStation and whether they audit the Caddell Group casinos.

Pretty sure by now they have read this thread and know exactly what is being discussed. Why would otherwise some Caddell properties suddenly appear on the eCogra list for ADR.

As for the eCogra Safe&Fair seal they are not even listed on the eCogra site, hence i doubt they have the seal. The list can be seen here:
You do not have permission to view link Log in or register now.

Answer received today from eCogra and it will need a UK resident to submit an official complaint, hence i can't do it. Anybody?

Their email address: eCOGRA Disputes <[email protected]>

Their response:

Dear Harald,

We would be happy to investigate your query with Spin Station, but please read our Policies and Procedures for assistance at
You do not have permission to view link Log in or register now.
and if you would like to submit a dispute, fill in the form provided at
You do not have permission to view link Log in or register now.
and please ensure that you fill in the ‘security’ box with the letters/numbers provide in the picture box.

Kind Regards,
Tex

My email to them:

Dear Sir or Madame,

I have recently come across a discussion in an online forum regarding the Caddell Group of casinos, Caddell Limited N.V. a Curacao company with address Van Engelenweg 23, Curacao and licensed by the United Kingdom Gambling Commission with licence number 000-038720-R-319481-004 and the Government of Curacao with license number 1668/JAZ.

Examples are: SpinStation, Gday, 21Casino, GrandIvy.

On all Caddell operated websites they make 2 claims:

- Spinstation – eCogra is listed as their ADR but when I click on the link which brings me to your website I cannot find SpinStation in the drop down menu. Some other Caddell properties can be found in your list but not SpinStation

- Games audit – all Caddell casinos claim that eCogra is auditing their game results, quote: “Under the watchful eyes of eCogra, we deliver fair honest player experiences.”. However, they do not display on any of their sites the eCogra Safe&Fair logo nor do they provide a link to the recent audit reports.

Both of the above are in clear breach of the UKGC regulations. Could you please confirm whether:

- eCogra is the designated ADR for Spin Station
- eCogra is auditing the game results for all Caddell casinos and did they receive your seal? If yes can you please provide the latest report for SpinStation.

Looking forward to receive your reply.

Thank you in advance for your cooperation.

Best regards
Harald
 

spintee

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Bloody hell guys, Someone help me out, Just loged on and new up date in terms, I go and read them and seen this

(ix) For a wager to count towards play-through requirements where allowed, the following minimum bets are required £1. At a contribution level of 20%, £1/20% = £3 minimum bet is required.
(x) Only one bonus is permissible per deposit. Each bonus from each deposit are mutually exclusive. Deposit related bonuses cannot be “stacked”
(xi) For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account.

What the feck is all that about?
 

Harry_BKK

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Bloody hell guys, Someone help me out, Just loged on and new up date in terms, I go and read them and seen this

(ix) For a wager to count towards play-through requirements where allowed, the following minimum bets are required £1. At a contribution level of 20%, £1/20% = £3 minimum bet is required.
(x) Only one bonus is permissible per deposit. Each bonus from each deposit are mutually exclusive. Deposit related bonuses cannot be “stacked”
(xi) For any wagers made, the wager is deducted from the Player's cash account. If there is no cash available, then the wager is deducted from the bonus account.

What the feck is all that about?

- games counting 100% towards wagering --> minimum bet = GBP 1
- games counting 20% towards wagering --> minimum bet = GBP 3

E.g. if you play:

- on DOA only spins made at GBP3 or higher will count towards the WR. Lower bets not.
- on slots with 100% contribution only spins made at GBP1 or higher will count towards the WR. Bets below GBP1 not.

To my understanding you can still play with lower bets but those will not count towards the WR. :eek2:

How they get to GBP3 is a mathematical mystery to me. GBP1/20% = 3 :confused: :eek: for me that is still 5 :rolleyes:

Further down in their T&C's they have a GBP5 max. limit for the SUB, doesn't say though if this applies to reload bonuses too.

Got the feeling this casino and the people behind it have gone off the rails. :eek: :D
 

spintee

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- games counting 100% towards wagering --> minimum bet = GBP 1
- games counting 20% towards wagering --> minimum bet = GBP 3

E.g. if you play:

- on DOA only spins made at GBP3 or higher will count towards the WR. Lower bets not.
- on slots with 100% contribution only spins made at GBP1 or higher will count towards the WR. Bets below GBP1 not.

To my understanding you can still play with lower bets but those will not count towards the WR. :eek2:

How they get to GBP3 is a mathematical mystery to me. GBP1/20% = 3 :confused: :eek: for me that is still 5 :rolleyes:

Further down in their T&C's they have a GBP5 max. limit for the SUB, doesn't say though if this applies to reload bonuses too.

Got the feeling this casino and the people behind it have gone off the rails. :eek: :D


Yes I get what your saying makes sense, But still conufused about the bloody GBP1/20% = 3 unlesss its a mistake? I am on chat now trying to figure this shit out, I know before it was a min 35p bet but bets under that still counted, But now the new rules and if it is a actuall min be its abit bloody steep, I will follow up the chat
 

spintee

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If you can get heads or tails from this

Tiffany
3:19 pm
Hello spinertee. How are you today? I'm here to assist you.
spinertee
hi there, wonder if you could explain this, just seen the update on rules
For a wager to count towards play-through requirements where allowed, the following minimum bets are required £1. At a contribution level of 20%, £1/20% = £3 minimum bet is required.
Tiffany
Promotion rules differ across different promotions. I do however see your account has a third welcome bonus offer to claim. Which means you would have to wager your deposit plus your match bonus pus your winnings from the free spins 35 times
spinertee
oh yes i uderstand how bonus works, just not the min bet £1 or 20% £ = £3
Tiffany
The minimum bet you need to place is 0.35 GBP
spinertee
ok so whats all that about the £1 and +£3
I know how all bonus works etc I been playing sites for years, just that bit is a werd one
I have 2 bonus at the minute 100% and 75% and 30 spins, whats the spins on
Tiffany
Please allow me one moment to confirm with the senior customer agent.
spinertee
no problem
Tiffany
Thank you:)
Thank you for holding. I have had a look into this for you now. The terms and conditions confirm the minimum bet to be £1 this has just recently been updated.
spinertee
that canot be right?
yes I see the updates my self so went to check, you must know that £1 min bet is alot
and what does this mean
£1. At a contribution level of 20%, £1/20% = £3 minimum bet is required
must be something wrong
its abit confusing to say the leasty
Tiffany
I am sorry for the inconvenience,kindly note that the terms and conditions was updated on the 31st of August 2016 in accordance with the terms and conditions you need to abide with this.
spinertee
yes terms are fine if I was able to understand them
Tiffany
As you can see stated in the terms and conditions the minimum bet is now £1
spinertee
yes but what is this At a contribution level of 20%, £1/20% = £3 minimum bet is required, It is not mathsycal possible to do this math
Tiffany
I understand your frustration. Please hold
spinertee
no its not frustraion, Its just comon sence that this does not work out
Tiffany
I hear you 100%. I am looking into this for you, please kindly hold.
spinertee
yes thats fine, sorry to bother you but as a player for many of years theses terms canot be right
Tiffany
Not at all, I am here to assist you to the fullest of my capacity :)
spinertee
:)
I have just had some info of a freind, they way they work out is £1 min bet but £3 min bet if playing a game that counts 20% but still the maths does noit work out £1/20% = £3 minimum bet is required.
uless thats a mistake
Tiffany
Thank you for holding and expressing your concern about this issue. Please kindly note that I am still busy reviewing the matter at hand. I appreciate your patience.
spinertee
thats ok, I am across a bit of work my self, take your time and again sorry for the Qs
Tiffany
Again, not an issue at all:)
spinertee
why do people bend there heads in photo :) ?
Tiffany
Thank you for holding. We have come to the conclusion that we will have to take a further look into this matter. As soon as we have feedback on this we will be sure to get back to you.
:D Its my good side
spinertee
LoL
I know you used to have a min bet of 35p but bets under that still counted, I mean a £1 bet now is a bit rich for me to gamble, Ok if I get a quick hit but when does that happen
Tiffany
I understand your point of view and as mentioned above we will be looking into this for you:)
spinertee
You know what, I make min depo for the bonus, and see what happens, I think the rules are bouncing back across the cadell group, Its a mystry for me as its abit much, I mean if you want people to spin £3 min for bonus to count on dead or alive and they get a nice hit that will be alot of cash
if they win
Tiffany
I understand what you are saying. I have escalated the issue and will have feedback for within the next day or two.
spinertee
Ok thank you for time, been grat, you take care x
Read
 

Harry_BKK

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Tiffany
Not at all, I am here to assist you to the fullest of my capacity....

..."by not helping you or giving you a clear answer!" :rolleyes: :confused:

Will be interesting to see what kind of answer they will send you, if they do.
 
Last edited:

brianmon

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It seems like most, if not all of the Caddell casinos, now have these updated T&C.

I wonder how that stands with the UKGC, from a responsible gambling point of view?
Forcing players to play at £1 & £3 minimum stake, especially new customers who will, undoubtedly take the SUB
 

spintee

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It seems like most, if not all of the Caddell casinos, now have these updated T&C.

I wonder how that stands with the UKGC, from a responsible gambling point of view?
Forcing players to play at £1 & £3 minimum stake, especially new customers who will, undoubtedly take the SUB

Cheers for the input Brian, But it seems another mess up lol, I took a stab at it due to me winning the money the other week, I thought it was only fair to give a test, I know there has been some good words put in about the site, I was paid,

Any case guess wht? I bet no more than 50p lol and here is the results of my wager, Looks like same story, no matter what you bet it counts? Why the fuzzy bloody rules is beyond me and just not necessary

High roller bonus ?? that will be the 1st, but I tink a £1 bet is a high roller to me low no bet that much and still counting

spin.jpg
 

brianmon

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Cheers for the input Brian, But it seems another mess up lol, I took a stab at it due to me winning the money the other week, I thought it was only fair to give a test, I know there has been some good words put in about the site, I was paid,

Any case guess wht? I bet no more than 50p lol and here is the results of my wager, Looks like same story, no matter what you bet it counts? Why the fuzzy bloody rules is beyond me and just not necessary

High roller bonus ?? that will be the 1st, but I tink a £1 bet is a high roller to me low no bet that much and still counting

View attachment 70765

Maybe just applying it to the SUBs.

The CS agent did say to you in chat, that different bonuses, have different requirements
 

spintee

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Maybe just applying it to the SUBs.

The CS agent did say to you in chat, that different bonuses, have different requirements

No mate, I did read some terms today where it stated the wager was diffrent, Unsure if it was this site, But either way bonus terms are the same

spinstation.com/index.php?page=promoterms
 

Harry_BKK

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Cheers for the input Brian, But it seems another mess up lol, I took a stab at it due to me winning the money the other week, I thought it was only fair to give a test, I know there has been some good words put in about the site, I was paid,

Any case guess wht? I bet no more than 50p lol and here is the results of my wager, Looks like same story, no matter what you bet it counts? Why the fuzzy bloody rules is beyond me and just not necessary

High roller bonus ?? that will be the 1st, but I tink a £1 bet is a high roller to me low no bet that much and still counting

LOL Terry ... high roller bonus, now we see the real Spintee, a hidden high roller :D

Incompetent Promo team and Support agents+supervisors = enough for me to never EVER register with one of their skins.

That 1/20% = 3 is wrong will tell you a second or third grader. Yet she needs to check with the supervisor and still can't give an answer.

They will need now a week to figure it out!! :rolleyes:

Will be interesting to see whether they confiscate your winnings when you try to withdraw telling you that you wagered with bets <£1. :eek:
 

spintee

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LOL Terry ... high roller bonus, now we see the real Spintee, a hidden high roller :D

Incompetent Promo team and Support agents+supervisors = enough for me to never EVER register with one of their skins.

That 1/20% = 3 is wrong will tell you a second or third grader. Yet she needs to check with the supervisor and still can't give an answer.

They will need now a week to figure it out!! :rolleyes:

Will be interesting to see whether they confiscate your winnings when you try to withdraw telling you that you wagered with bets <£1. :eek:

I glad someones got a bit of faith in making a withdraws lol, Any way not doing to bad, Keep fingers / toes / tounge crossed for this one I believe there ok, Just some dick making up non fiction rules

pp.jpg
 

spintee

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LOL Terry ... high roller bonus, now we see the real Spintee, a hidden high roller :D

Incompetent Promo team and Support agents+supervisors = enough for me to never EVER register with one of their skins.

That 1/20% = 3 is wrong will tell you a second or third grader. Yet she needs to check with the supervisor and still can't give an answer.

They will need now a week to figure it out!! :rolleyes:

Will be interesting to see whether they confiscate your winnings when you try to withdraw telling you that you wagered with bets <£1. :eek:

I took out 40 squids, Its not possible vailebale to bet big on net bents, I was ending up doing £1 bets at the end, Just no bonus, Dropo bet and straight in ? whats the point as unless you get at least 500x bet on min bets its pointless

I wil follow up on the pay :) not that I am that botherd but if works out than it is a site I will play, Just stuck a 20 note in gala, CS was nice again and added my so called 100% once she got the account right :what: I gave her my number ans all was smooth than warranted my email? standerd practice now days BUT my account has been @?:[email protected] and canot depoits till afew days? I was told sorry I was looking at the number you gave me and nense why I asked for email, Which is bloody stupid as I was loged in I could see my email / addy and the rest

I not self exclude or set limits no where, I have set limits on some as was standerd practised after the U.K rules and way more than I could afford in any case,
 

spintee

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I been paid from spinstaition again, the £40 I took out the other day, After I mentioned about the bet change scenario, Any case I am still unsure what that is all about as when it was 35p min be it still counted when bet less,

I just see another thread about this casino so going to check it out, They are not a bad casino,
 

Jono777

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Whats that game your playing in the SS Tez above ^^

Do these guys have 48 Hour PP as well as the other?

Cheers :thumbsup:
 

spintee

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Whats that game your playing in the SS Tez above ^^

Do these guys have 48 Hour PP as well as the other?

Cheers :thumbsup:

The games pizza prize mate

I took mine out dinner time on Thursday so I guess so, Not including weekends it looks like, Or the weekend counts but not process, I believe my other withdraw was just short of 48hrs
 
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