Wondah
Non-Gambler
- Joined
- Oct 19, 2015
- Location
- Netherlands
Hi all,
didn't want to make a new thread about this but can someone tell me if this was right what happend to me last night.
I signed up at this casino and received some free spins, won €21.02 of them.
With the free spin winnings i managed to win some on Gonzo's quest.
My total bonus balance was €114,95 and when i checked balance in my account the rollover was €21.02.
I couldn't wager with the bonus money which i think it's a fair rule, so asked the live chat what amount i have to wager if i deposit €20.
I thought i had to wager 35x €21,02 (the initial win from free spins)
But live chat told me to wager 35x €114,95 (full bonus balance) + 35x €20 (deposit) that's a total of €4723,25 to wager and because it's from a welcome bonus,
the max. withdraw is €100
I only want to know if this is normal or did the live chat made a mistake?
didn't want to make a new thread about this but can someone tell me if this was right what happend to me last night.
I signed up at this casino and received some free spins, won €21.02 of them.
With the free spin winnings i managed to win some on Gonzo's quest.
My total bonus balance was €114,95 and when i checked balance in my account the rollover was €21.02.
I couldn't wager with the bonus money which i think it's a fair rule, so asked the live chat what amount i have to wager if i deposit €20.
I thought i had to wager 35x €21,02 (the initial win from free spins)
But live chat told me to wager 35x €114,95 (full bonus balance) + 35x €20 (deposit) that's a total of €4723,25 to wager and because it's from a welcome bonus,
the max. withdraw is €100
I only want to know if this is normal or did the live chat made a mistake?