Spin Station Casino

casinokoenig

Newbie member
PABnoaccred
PABnononaccred3
Hey there folks.

Has anyone ver heard of this casino - i just found it on netentcasino.com ---> *snip*

i could not find a review on casinomeister or askgamblers so thats why id like to know your input - it says GrandIvy casino is a related casino but i also never heard of that one.


Also i did not read the terms for the SUB yet (200 % up to 2000€)

Opinions ?

Greets
 
Last edited by a moderator:

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Hey there folks.

Has anyone ver heard of this casino - i just found it on netentcasino.com --->
You do not have permission to view link Log in or register now.


i could not find a review on casinomeister or askgamblers so thats why id like to know your input - it says GrandIvy casino is a related casino but i also never heard of that one.


Also i did not read the terms for the SUB yet (200 % up to 2000€)

Opinions ?

Greets
Grand Ivy is a Caddell UKGC licensed site. No problems with those, as long as you check it IS a Caddell site at the bottom.:thumbsup:
 

jetset

RIP Brian
CAG
It's pretty new, with a slew of games from a dozen or more software companies including NetEnt, Leander, Quickspin, NextGen etc etc etc.

Has mobile and live dealer (from Ezugi by the looks of it) and is managed for Caddell by Imperium under licensing from UK and Curacao.

That SUB looks dangerously generous, though?
 

brianmon

Meister Member
webby
mm4
Shill ???

There seems to be quite a few posters (or may even be the same guy) 'casually' dropping links in for this netentcasino affy site
 

Wild Reels

Meister Member
webmeister
just be aware the welcome bonus comes with a fairly hefty wagering req (its 35x d+b so with a 200% bonus thats big :)) like many others in this grp, no problem with any of the casinos that run on white hat/caddell just make sure to read the welcome bonus terms and not just general bonus terms :)

In terms section 7

if you deposit £100.00 and receive £200.00 bonus, and decide to play only slots, you must reach wagering requirements of 35 times £300.00, i.e. wager £10,500.00.
 

spintee

Ueber Meister
webby
mm2
just be aware the welcome bonus comes with a fairly hefty wagering req (its 35x d+b so with a 200% bonus thats big :)) like many others in this grp, no problem with any of the casinos that run on white hat/caddell just make sure to read the welcome bonus terms and not just general bonus terms :)

In terms section 7
Do you promote them? You missed a sign up from me :( I wouldn't worry to much as I doubt I play there much, D&B is ok for a decent % offer, Not to every ones taste mind you,

I would do, but they don't me my cash-out times/criteria. Otherwise OK.
Pay out was pretty fast on the 21casino, I did take a butchers at your site in case, So what is your limit on cash outs time for them to pass on your site?
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Do you promote them? You missed a sign up from me :( I wouldn't worry to much as I doubt I play there much, D&B is ok for a decent % offer, Not to every ones taste mind you,



Pay out was pretty fast on the 21casino, I did take a butchers at your site in case, So what is your limit on cash outs time for them to pass on your site?
Usual time scale <24 hours for a KYC'd player.
 

Chipkin9

I'm not a Senior
just be aware the welcome bonus comes with a fairly hefty wagering req (its 35x d+b so with a 200% bonus thats big :)) like many others in this grp, no problem with any of the casinos that run on white hat/caddell just make sure to read the welcome bonus terms and not just general bonus terms :)

In terms section 7
It states it's only 35x Bonus.

"Example : Player A has purchased £100.00 and received a casino bonus of £100.00, therefore has a total balance of £200.00 . Player A decided to play slots only, therefore, Player A must wager 35 X £100.00 = £3,500.00 before the casino bonus account is converted into cash and eligible for withdrawal.".

So if you deposit £20 and get a £40 bonus that's a total of = £1400 (of wagering)

Which is pretty much the standard these days.
 

Wild Reels

Meister Member
webmeister
which is why i took great care to mention Section 7 in my post :)

They have specific terms for the Welcome Bonus which states,

All Casino welcome bonuses are subject to standard play-through requirements as laid out in the Promotional Terms and Conditions above with the addition that you must wager on the total amount of cash and bonus funds
which then gives the example as follows,

For example, if you deposit £100.00 and receive £200.00 bonus, and decide to play only slots, you must reach wagering requirements of 35 times £300.00, i.e. wager £10,500.00.
Which given its a 200% bonus at this site is either, wagering = 100.5x Deposit, or 52.5x Bonus or 35x B+D, which i dont think any are particulary competitive.

And the final gripe for today is all of the affiliate sites who fail to mention this is B+D wagering requirements and simply state 35x in the hope of mugging players off.
 

Chipkin9

I'm not a Senior
which is why i took great care to mention Section 7 in my post :)

They have specific terms for the Welcome Bonus which states,



which then gives the example as follows,



Which given its a 200% bonus at this site is either, wagering = 100.5x Deposit, or 52.5x Bonus or 35x B+D, which i dont think any are particulary competitive.

And the final gripe for today is all of the affiliate sites who fail to mention this is B+D wagering requirements and simply state 35x in the hope of mugging players off.
Ah yes, you are absolutely correct, I would have read down to section 7 if section 6 hadn't stated 35x on bonuses.

Even those T&C's are organized in a sneaky fashion.

Had you not pointed out what was said on section 7, players like myself would have went on ahead thinking it's good enough wagering.

Well I know I'll not be considering depositing at this place then; They can stick 35x b+d where the sun never shines.

As for affiliates not being clear, it's definitely poor form for the hope of a few £ from commission, shame on them.
 

casinokoenig

Newbie member
PABnoaccred
PABnononaccred3
so we can assume they pay if you make it to meet the Wr requirements.

also interesting :
(xx) Where a Welcome Bonus and/or No Deposit Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of your total deposits any remaining balance will be forfeited if the casino deems your play to be irregular. For example, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. “State” game abuse is where the player collects gems, coins and other items that initiate a bonus round or free spins, to nearly the point of activating the bonus or free spins, and this is done with the welcome bonus and first deposit, and then the player then plays the balance down to under 1 credit, therefore, cancelling the wagering requirements, then re-entering the game with another deposit of cash only with no bonus and re-entering those games to complete the collection of items to trigger the bonus of free spins. Other examples of irregular game play include but are not limited to, placing single bet in excess of €5.00 to initiate a high win during the early stages of game play, then making a significant change in bet size down to less than €1.00 a bet until such time as the wagering requirements for that bonus have been met. While a welcome bonus is in play the maximum you may bet on any single bet will be capped at €5.00, above this amount will be considered irregular play for bonus play through requirements. The Casino reserves the right to decide in its sole discretion which activities constitute "irregular play" for Bonus Play through Requirements. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
so we can assume they pay if you make it to meet the Wr requirements.

also interesting :
(xx) Where a Welcome Bonus and/or No Deposit Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of your total deposits any remaining balance will be forfeited if the casino deems your play to be irregular. For example, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. “State” game abuse is where the player collects gems, coins and other items that initiate a bonus round or free spins, to nearly the point of activating the bonus or free spins, and this is done with the welcome bonus and first deposit, and then the player then plays the balance down to under 1 credit, therefore, cancelling the wagering requirements, then re-entering the game with another deposit of cash only with no bonus and re-entering those games to complete the collection of items to trigger the bonus of free spins. Other examples of irregular game play include but are not limited to, placing single bet in excess of €5.00 to initiate a high win during the early stages of game play, then making a significant change in bet size down to less than €1.00 a bet until such time as the wagering requirements for that bonus have been met. While a welcome bonus is in play the maximum you may bet on any single bet will be capped at €5.00, above this amount will be considered irregular play for bonus play through requirements. The Casino reserves the right to decide in its sole discretion which activities constitute "irregular play" for Bonus Play through Requirements. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
The first line they don't apply. I made some decent SUB-based wins and w/d the whole amount no issues at Caddell sites. Never had anything capped etc.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
The first line they don't apply. I made some decent SUB-based wins and w/d the whole amount no issues at Caddell sites. Never had anything capped etc.
Just an update, as is typical with Caddell casinos, the 1k w/d was processed on the second working day afterwards, lunchtime today after I made it Sunday. I submitted docs but am not sure if it was necessary as I received the standard automatic e-mail after the w/d asking for them but have already done this for about 10 other Caddell sites.
 

spintee

Ueber Meister
webby
mm2
Just an update, as is typical with Caddell casinos, the 1k w/d was processed on the second working day afterwards, lunchtime today after I made it Sunday. I submitted docs but am not sure if it was necessary as I received the standard automatic e-mail after the w/d asking for them but have already done this for about 10 other Caddell sites.
Nice going, You did say they was always reliable, Now tell them if they can make the withdraw abit swifter they can have the privilege to be on your site :)
 

tennis7878

Banned User : PAB abuse
PABnononaccred
Spin Station Casino - Massive Problems See Below Evidence

I joined Spin Station following reading a review on this website. However, I noticed that I had been a member of some of their sister casinos. However, I have always been impressed by the casino's and in past few weeks my situation has dramatically changed and I can have an 'entertainment fund'. But to be vigilant I made contact straight away with live chat and had below conversation
Lasse
Wed, 10/05/16 11:53:53 am Europe/London
Hello tennis7878. How are you today? I'm here to assist you.
*
tennis7878
11:54:37 am
hey lasse can I please ask that if I make a deposit I do not receive a bonus because I do not want to be hampered by wagering requirements
Lasse
11:55:16 am
Before you make a deposit you will be able to decline the bonus offer .
*
If at any stage you see a bonus on your account please contact us straight away before playing with it so we can remove it.
11:56:00 am
tennis7878
11:56:08 am
okay cool. I have never had an account with yourselves before but have done with hello and 21 casino is it still okay to join
Lasse
11:56:25 am
Absolutely.
*
tennis7878
11:57:02 am
wonderful thanks I had to self exclude from them but I feel much more at ease with my gaming levels now thank you
*
Lasse
11:57:35 am
A very warm welcome to Spin Station and good luck.
*
Duration: 4m 28s
*
So, having had this transparency I made deposits and started playing. At one stage I was down £7,500 and I wagered nearly £20,000 and my balance is £23,300, however, yesterday at 1.30pm UK time I tries to log back in and it says user excluded.
They have sent me official rejection saying I had multiple accounts with sister casino's etc and of course I am NOT denying that I even asked the question outright to Lasse(live chat)
They are trying to say I put myself in a win/win position, and again, they would be correct if I would have quietly joined played won and withdrawn, however, I did not do this, I put myself in transparent position of stating the fact and waiting for permission to play. Ultimately, in hindsight it could be seen as I was in a lose/lose position because they kept my account active whilst I was £7,500 down but closed account as soon as I was in profit!!!

Please Help,

Yours Sincerely,

Marc
 

spintee

Ueber Meister
webby
mm2
Customer service are not always on the ball, This goe's to most casino,

When you state you had to self exclude from them the host probably didnt have a clue what self excluded was,
Also you didnt tell him that you actually closed your accounts with them,
You stated
"11:57:02 am
wonderful thanks I had to self exclude from them but I feel much more at ease with my gaming levels now thank you"

Like I said he probs didnt know about all of this self exclude, Also he may of thought you meant you done it of your own accord without going by the sites,

One question is did you know about the self exclusion across sites? You knew they was connected,

You really put your self in this situation, You should of been more TRANSPARENT with the chat host, Actually told hime I have self excluded from sites in your group,

But saying that they should have measures in place to stop this, It looks like they did after the deposit/s, Was they waiting for you to lose? who knows but you should get your deposits back,

I would advise to not use the SE, It pointless in my eyes and can bring in alot of trouble as you found out, a few k's worth it, There are apps you can down load to block gambling sites if you wish to take this route,

I sorry to hear that it has happen but you do have to be more transparent when it comes to things like this,



I joined Spin Station following reading a review on this website. However, I noticed that I had been a member of some of their sister casinos. However, I have always been impressed by the casino's and in past few weeks my situation has dramatically changed and I can have an 'entertainment fund'. But to be vigilant I made contact straight away with live chat and had below conversation
Lasse
Wed, 10/05/16 11:53:53 am Europe/London
Hello tennis7878. How are you today? I'm here to assist you.
*
tennis7878
11:54:37 am
hey lasse can I please ask that if I make a deposit I do not receive a bonus because I do not want to be hampered by wagering requirements
Lasse
11:55:16 am
Before you make a deposit you will be able to decline the bonus offer .
*
If at any stage you see a bonus on your account please contact us straight away before playing with it so we can remove it.
11:56:00 am
tennis7878
11:56:08 am
okay cool. I have never had an account with yourselves before but have done with hello and 21 casino is it still okay to join
Lasse
11:56:25 am
Absolutely.
*
tennis7878
11:57:02 am
wonderful thanks I had to self exclude from them but I feel much more at ease with my gaming levels now thank you
*
Lasse
11:57:35 am
A very warm welcome to Spin Station and good luck.
*
Duration: 4m 28s
*
So, having had this transparency I made deposits and started playing. At one stage I was down £7,500 and I wagered nearly £20,000 and my balance is £23,300, however, yesterday at 1.30pm UK time I tries to log back in and it says user excluded.
They have sent me official rejection saying I had multiple accounts with sister casino's etc and of course I am NOT denying that I even asked the question outright to Lasse(live chat)
They are trying to say I put myself in a win/win position, and again, they would be correct if I would have quietly joined played won and withdrawn, however, I did not do this, I put myself in transparent position of stating the fact and waiting for permission to play. Ultimately, in hindsight it could be seen as I was in a lose/lose position because they kept my account active whilst I was £7,500 down but closed account as soon as I was in profit!!!

Please Help,

Yours Sincerely,

Marc
 

maxd

Complaints (PAB) Manager
Staff member
I joined Spin Station following reading a review on this website. However, I noticed that I had been a member of some of their sister casinos. However, I have always been impressed by the casino's and in past few weeks my situation has dramatically changed and I can have an 'entertainment fund'. But to be vigilant I made contact straight away with live chat and had below conversation
Lasse ...
Hi. A few days ago you filed a PAB on this issue. Assuming you have read the PAB FAQ you will be aware that you can either choose to discuss your issue here or you can have me work on your PAB. Which would you prefer because it can't be both, at least not simultaneously (see FAQ section 3.12).
 
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