Spin Rider casino unclear terms

nuera007

Experienced Member
Joined
Aug 26, 2012
Location
ginland
I made a deposit 100€ + 100% welcome bonus to Spin Rider casino. Bonus terms state that wager is 35x bonus amount of 100€.

I contacted support askin that can i forfeit that bonus cos i havent went under bonusbalance and they said "no" cos bonus is active and that is ok for me. Then i asked how much i have left to wager and answer was 6459€. I asked that how come that is so much cos it should have been only 3500€ for bonus amount. Answer was that i need to wager also my deposit once and the showed me this rule

9.3 from terms and conditions
" The minimum withdrawal is €30. To make a withdrawal, you must have made or make a minimum of one purchase in your lifetime with us and you have wagered at least once, in full, the deposited amount"

So eventhough it says i have to play deposit through once (1x) by them it means 35x

Spin Rider is a brand managed by White Hat Gaming Limited on behalf of Caddell Limited N.V., which is regulated by the UK Gambling Commission under licence number
You do not have permission to view link Log in or register now.
for customers in Great Britain.
 

raas

Full Member
Joined
Dec 12, 2017
Location
UK
If you play with bonus you need to wager deposit+bonus 35x, If you make deposit with no bonus you need to wager you deposit 1x before you can withdraw you money.
 

nuera007

Experienced Member
Joined
Aug 26, 2012
Location
ginland
If you play with bonus you need to wager deposit+bonus 35x, If you make deposit with no bonus you need to wager you deposit 1x before you can withdraw you money.

But it doesent read anywhere like that. In bonus rules it says 35x bonus amount and in terms and conditions it says "Once" what means 1x
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
All Caddell casinos I've ever looked at have (D+B)x35 on the Welcome Bonus, then Bx35 only on subsequent bonuses.
(But it's not that easy to spot I agree!)
That's why I don't get many sign-ups to their casinos via my site - cos that's far too high IMO :(

Never heard of this casino before - but didn't take long to find the offending term on their Promo's Page:

iv.The Casino welcome bonus is subject to standard 35x play-through requirements as laid out in the Promotional Terms and Conditions above with the addition that you must wager on the total amount of cash deposited and bonus funds received.

KK
 
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brianmon

Ueber Meister
webby
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Joined
May 22, 2013
Location
Cumbria
I made a deposit 100€ + 100% welcome bonus to Spin Rider casino. Bonus terms state that wager is 35x bonus amount of 100€.

I contacted support askin that can i forfeit that bonus cos i havent went under bonusbalance and they said "no" cos bonus is active and that is ok for me. Then i asked how much i have left to wager and answer was 6459€. I asked that how come that is so much cos it should have been only 3500€ for bonus amount. Answer was that i need to wager also my deposit once and the showed me this rule

9.3 from terms and conditions
" The minimum withdrawal is €30. To make a withdrawal, you must have made or make a minimum of one purchase in your lifetime with us and you have wagered at least once, in full, the deposited amount"

So eventhough it says i have to play deposit through once (1x) by them it means 35x

Spin Rider is a brand managed by White Hat Gaming Limited on behalf of Caddell Limited N.V., which is regulated by the UK Gambling Commission under licence number
You do not have permission to view link Log in or register now.
for customers in Great Britain.

If it's the welcome bonus, then the wagering is Deposit+Bonus, which is standard at all Caddell sites and is listed in the promotional T&C

(iv) The Casino welcome bonus is subject to standard play-through requirements as laid out in the Promotional Terms and Conditions above with the addition that you must wager on the total amount of cash deposited and bonus funds received.

Any bonuses taken after the welcome bonus will be just 35xB
 

BillyBonanza

Senior Member
webby
Joined
Oct 10, 2017
Location
Earth
Yeah you need to go down a bit further for the welcome bonus terms. And this casino is white hat gaming and is sister casino to miami dice, casimba, spinland a couple others.

If it makes you feel any better I accidentally took the 100% bonus on a $200 deposit so had $14,000 wager and I beat it last night with $1300 balance. So it can be done! gl
 

BrianGhattas

Where's My Handpay?!?
Joined
Mar 8, 2016
Location
Ottawa, Ontario
Yeah you need to go down a bit further for the welcome bonus terms. And this casino is white hat gaming and is sister casino to miami dice, casimba, spinland a couple others.

If it makes you feel any better I accidentally took the 100% bonus on a $200 deposit so had $14,000 wager and I beat it last night with $1300 balance. So it can be done! gl

That makes two of us. I went even further and took a 200% bonus on a $50 deposit and was able to finish with $450.
 

BillyBonanza

Senior Member
webby
Joined
Oct 10, 2017
Location
Earth
That makes two of us. I went even further and took a 200% bonus on a $50 deposit and was able to finish with $450.

Yeah i think thats how you need to play these bonuses if you are an average or low roller because anymore and the wager is killer but on $50 deposit and $150 start its only $5250 which isnt so bad..but anymore gets too high.

Or if you are a bit higher or just wanna have a shot at highrolling they can be good too. Massive wager but you can do $5 spins til you either hit some monsters or bust out.

The good thing about all these caddell casinos is after you take the first welcome bonus, the other bonuses that you get in your email are 35x the bonus which is quite decent.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
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mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Yes, don't worry too much about the SUB (as KK says it DOES clearly state SUB is 35xD+B) because thereafter you get 35xB only which is hard to find nowadays and they give you plenty of them. I too have cashed many Caddell SUBs out.
 

Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
Glad to see they have removed the min £1 bet BS from the terms.

Nothing negative to say about Spin Rider. My withdrawal was pending for about a day and a half before processed.
 

nuera007

Experienced Member
Joined
Aug 26, 2012
Location
ginland
Glad to see they have removed the min £1 bet BS from the terms.

Nothing negative to say about Spin Rider. My withdrawal was pending for about a day and a half before processed.

Well in my case there is only negative to say. I made a withdrawal of 700€ in february 10th. It's been month now and i havent got my withdrawal to my bank account. They have given all nice excuses. Latest was that it was paid february 28th and then it would take 3-5 business days to finish. I asked March 6th about that again and they said 3-5 days. So i waited until yesterday and asked again and answer was that in my case it might take longer and it should be on my bank account at March 14th. So i would be suprised if that money will be in my bank account next week. And they have banned me from whole network after that withdrawal.
 

dbl88

Registered
Joined
Dec 8, 2016
Location
Sweden
Well in my case there is only negative to say. I made a withdrawal of 700€ in february 10th. It's been month now and i havent got my withdrawal to my bank account. They have given all nice excuses. Latest was that it was paid february 28th and then it would take 3-5 business days to finish. I asked March 6th about that again and they said 3-5 days. So i waited until yesterday and asked again and answer was that in my case it might take longer and it should be on my bank account at March 14th. So i would be suprised if that money will be in my bank account next week. And they have banned me from whole network after that withdrawal.

Sad to hear:(

I got my KYC and withdraw accepted kinda immediately, also managed to build 0.4 euro left from freespins into another 150 euro withdraw, got it to.

Now i think i wont play there again^^
 

nuera007

Experienced Member
Joined
Aug 26, 2012
Location
ginland
Well lets do some update to this. I got that withdrawal to my bank finally this thursday. So it took little over month for that withdrawal to be completed. When they did that manua payment at 28th of february it had failed but they still said everytime that it might take longer and wait and wait for more. So 14th of march came and of course that payment wasnt in my bank account. So i contacted them again and told the same story as before. So their "payments" team rechecked that payment again (wondering why they didnt that earlier) and paid it again to me. Now that payment went throug and it took only one day and it was in my bank aacount.
 

Gonzo

Abusive troll
Joined
Jun 9, 2017
Location
Sweden
Deposited 10k swedish krona here in about 3hours.Then i asked here in the chatt for a godwill bonus... Omg when she cheked my acount and came back. She said i have loaded a nice 50kr sek on your account enjoy so for about 1k euro she gave me 5euro and said that was a nice bonus. I just closed the acount. I know they dont need to give any bonus but come on when they do like this i just get uppset.
 
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