Spin Palace

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
I have always been a supporter of the palace group but lately they have started to annoy me. They constantly send me out promotional mailers regarding prize pool competitions of which i personally have never won a dime at. All you have to do is play and winners are chosen at RANDOM, yet since I joined back in beginning of 2006 ive never won ANYTHING! Also their web page advertises `the magic of spin palace` where lucky players :rolleyes: are awarded 50 credits free if your playing at the time the magic strikes. Again in four years, ive never seen it :mad: Has anyone here ever had either the former or the latter?

Yes im on a rant, ive had a drink and just had another one of their mailers and its just suddenly annoyed me lol Ive been a loyal supporter of this casino for years, at one point depositing heavily. Im beginning to believe they make up a lot of stuff, I really am.
 

incrediblestuff

SearchingForTheHolyGrail!
webmeister
CAG
Joined
Mar 22, 2010
Location
Mostly the Netherlands
i just recently uninstalled them, together with vegas palms and quattro casino. all three have iritated me in some way or another, at vegas palms
i won a ticket to the last grand slam of slots, but never got it.
at quattro i never played longer then an hour for 50 euros
at spin palace i detest the tourney structure (freerolls)
and i have never won anything on all three.
i could have won one time on vegas palms, but failed to cash out.
if that was all then maybe i would still play there, but i found their support very unfriendly most of the times i inquired information.
and i think their bonus system isnt comparible to the newer mgs
so youre not alone, were 2 at least:)
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Yes, I did get one of those $50 get spotted playing free chip once, but don't remember if it was All Jackpots or Vegas Palms, probably VP. But I was surprised as I never win anything in random draws and this was a first, probably a last as well. But was gone in a flash.

I would like to rant also about those stupid mailers that always say, "The players with the highest wager amounts, Wins"!!!!
This really ruffles my feathers as I am a small depositor and will never be able to compete based on the amount a person wagers. It would be nice to omit the guppies from the whale mailers!
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Which is where Spin Palace for example SHOULD differ. Their prize compos are supposed to be RANDOM. As i said in 4 years, for me at least, never, not once, its statisticly unlikely.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
I have won a few of these random prizes, so this IS a valid promotion. Normally though, I don't play specifically for these due to the uncertainty.

I have now been kicked to the curb by the entire Palace Group, and have long since uninstalled their casinos. I wasn't even remembered at Christmas this year, the FIRST time this has happened since I joined. They are on target to forget my birthday later this week too, again for the first time since I joined. Why they did this, I cannot tell. I DID win at Spin Palace, but all my play was on SLOTS, so there was no way the play could have been deemed "abusive". I am DOWN £12K at Ruby Fortune, but kicked to the curb here also. This happened when I won £6000 at Prime casino, one they merely run the support for, so should NEVER have had any bearing on my status at Ruby Fortune, but the coincidence was staggering, and Prime later launched an investigation when I ran £30 worth of comps up to £500 and withdrew ON SLOTS again.

As far as I am concerned, there is something not quite right with this group anymore. Maybe they have changed ownership yet again, something that happened 3 times while I played there.

The wagering events are no good either, since with no scoreboard, how can you tell it is fair if you have no way of seeing where you are, and what prize you are due.

The MPV tournaments are crap everywhere, Spin Palace doesn't hold a monopoly on this.
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Totaly agree VWM, while i cant profess to ever having had as good a run as you have had in terms of withdrawals, I will agree that spin palace always remembered birthdays and christmas. Both Christmas and my birthday this year, I was overlooked :rolleyes: not a thing, not even best wishes. This used to be my favourite casino out of all of them. How the mighty have fallen.

I rarely deposit there anymore, just not worth it, I dont feel like a valued customer anymore, in fact not in the slightest, i have the impression i should be honored they allow me to deposit. Bullsh**

As for their promotions, i have been told they publish a list of winners on their website :what: well whoopeedoo, Any one can make up a list of names and publish them onto a webpage, doesnt mean their genuine or that they even exist. I mean really. How are ANY of us to know these are REAL people. As you said, no leaderboard, no tallys, no nothing.

I think ill be uninstalling both Spin Palace and Mummys gold, i too have had the feeling that something hasent been right with them for a while. I refuse to be treated like a mug. With the amount of MG casinos there are these days to choose from, why dump deposits and hard earned money into a casino that no longer values your custom.

Down 12 thousand, god I think id cry lol :O
 

incrediblestuff

SearchingForTheHolyGrail!
webmeister
CAG
Joined
Mar 22, 2010
Location
Mostly the Netherlands
agreed:)
on a side note vinyl, the tourneys arent as crappy everywhere as @spinpalace, cuase there you get the least amount of time to play in comparison..but as you might have read, i agree on the suckiness of the current platform wholeheartedly
check go wild, they have great support and honestly also some new style tourneys, and made me inclined to say that all in all, this is for me the best MG casino so far.
just my 2 cents
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Funny VWM, you reminded me of last week which was my birthday, I logged on to my MG casino and a pop up opened with whistles and fireworks and a big present with Happy Birthday over it. Imagine how silly I felt when I sat there for a moment or so waiting for that present to open with a birthday chip, which it never did. :p
 

shadow123

Ueber Meister
MM
Joined
Mar 19, 2008
Location
midlands
Funny VWM, you reminded me of last week which was my birthday, I logged on to my MG casino and a pop up opened with whistles and fireworks and a big present with Happy Birthday over it. Imagine how silly I felt when I sat there for a moment or so waiting for that present to open with a birthday chip, which it never did. :p

I had one of those last week,tried it 5 times but never opened:)
 

Miss_Token

Dormant account
Joined
Sep 1, 2009
Location
en el fin del mundo...
Hi

I think Spin Palace was the first online casino that i have made a deposit. I have made like 100 deposit and like 5 withdrawal in two years. Lately, the things are worst. I have not made one withdrawal in about 4 months.
I have closed my account two times, because of my bad luck, but i dont know why i re-open that account. I have never won one of that 50 bucks, a jackpot or a tourney.
Maybe its time to close that accoun forever.
Bye...! +...+
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Spin Palace used to be one of my favorites too.
Back in the "Good old days" (2005 - 2007) I used to get offered a monthly 50%+ match which I took most months.
Then the bonuses suddenly stopped, even though I was a nett loser with them. So my deposits stopped too.

This is the one thing I have NEVER understood about casino philosophy; why do they offer NEW players a 100% match bonus, but wont even offer their existing loyal players a regular 50% or so offer to keep them playing? :confused:

KK
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Amen to that KK. Whats the point in attracting new customers if you dont want to keep them, NO wonder ive heard rumours of the palace group having hard times.
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Makes me think of the saying, "Why should I wine you and dine you now that we are already married"? ;)

So they wine and dine the new customers and leave the long timers, at the table alone with the dirty dishes. :confused:
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Spin Palace used to be one of my favorites too.
Back in the "Good old days" (2005 - 2007) I used to get offered a monthly 50%+ match which I took most months.
Then the bonuses suddenly stopped, even though I was a nett loser with them. So my deposits stopped too.

This is the one thing I have NEVER understood about casino philosophy; why do they offer NEW players a 100% match bonus, but wont even offer their existing loyal players a regular 50% or so offer to keep them playing? :confused:

KK

This is about the same time MY "good old days" ended, all quite suddenly. On top of this, where's the rep nowdays, he used to make a few regular contributions, but is now hardly ever seen, and then only when a forum thread is about to dump one of their casinos in the proverbial.

It seems to be a change from proactive to REactive participation. It's not only PLAYERS that seem to have been "kicked to the curb".

They will end up like Mainstreet RTG casinos, accredited, yet no-one talks about them much, presumably because they have lost their way when it comes to keeping existing account holders interested.

They seem to be following how the big utility companies operate. Push hard for new customers, but forget the ones they have. Unfortunately, it is much easier to switch between casinos than it is to change gas and electric suppliers, and better still, players can have several suppliers of casino services active at once.
 
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