- Joined
- Aug 27, 2008
- Location
- The biG Eu
Decided to stray from the sacred list of accred casinos and gave Spin Genie a whirl. The cash out sucks and I know its been mentioned before as the balance does not leave your account and if you go 1 cent/penny into it the system reverses the whole lot. That in itself sucks. But worse to come
I wont some free spins after requesting cash out and a 3 quid chip which I took. So my balance was £103 (£100 cashout request from last night)
I thought okay cash-out is pending will play down to 100 ... and it wont interfere. Soon as I loaded the slot ... bam .... pop up box comes up... "you have gone below your balance and your cash out has been cancelled" WTF ??? I had 103 there and the play through was listed as 30xs 3 quid so 90 needed. Anyway was only a small deposit but was still angry. I managed to get the play through covered without busting the 100 initial cash out.
And then have re-requested. But not only does it put my waiting time back to the start but its also the worse kind of AUTO reverse system I have every come across. No flush / reverse options are bad enough but this is totall bollocks.
I wont reverse and will wait to see how and when i get my money and then they wont see another penny from me. Im not out of pocket just do not like the system and when my cash out was for 100 and my balance then goes to 103 though a free chip they offered me and it immediately means my cash out is reversed back I see this as a way to entice a player to play the reversed funds back in! A cheap trick in my book.
Soon as I get me coin im gone from there. Just sharing so others know..... I doubt any rep will respond to this here not sure they even have one. But a sour experience. Just thank god aint lost anything with them.
I wont some free spins after requesting cash out and a 3 quid chip which I took. So my balance was £103 (£100 cashout request from last night)
I thought okay cash-out is pending will play down to 100 ... and it wont interfere. Soon as I loaded the slot ... bam .... pop up box comes up... "you have gone below your balance and your cash out has been cancelled" WTF ??? I had 103 there and the play through was listed as 30xs 3 quid so 90 needed. Anyway was only a small deposit but was still angry. I managed to get the play through covered without busting the 100 initial cash out.
And then have re-requested. But not only does it put my waiting time back to the start but its also the worse kind of AUTO reverse system I have every come across. No flush / reverse options are bad enough but this is totall bollocks.
I wont reverse and will wait to see how and when i get my money and then they wont see another penny from me. Im not out of pocket just do not like the system and when my cash out was for 100 and my balance then goes to 103 though a free chip they offered me and it immediately means my cash out is reversed back I see this as a way to entice a player to play the reversed funds back in! A cheap trick in my book.
Soon as I get me coin im gone from there. Just sharing so others know..... I doubt any rep will respond to this here not sure they even have one. But a sour experience. Just thank god aint lost anything with them.