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Spin Empire = Slotobank and Odds/EveryMatrix helping them cover it

Discussion in 'Casino Complaints - Non-Bonus Issues' started by slottymcslot, Mar 4, 2015.

    Mar 4, 2015
  1. slottymcslot

    slottymcslot Experienced Member PABaccred2

    Occupation:
    I work
    Location:
    UK
    Hi guys, I wasn't sure where to put this, so added here, please feel free to move it to the ncessary place mods.

    Fresh off the heels of Slotobank being voted worst casino of the year in the 2014 CM awards, it seems the shysters aren't giving up easily. I received several intrusive spam phone calls in the first two months of the year, and today received an email from a new casino called SPINEMPIRE. It is actually quite professional looking, and quotes Odds/EveryMatrix as managers at the bottom, offering 125% bonus upto 500 for your 1st deposit. I clicked through and immediately noticed slotobank.mailersendblabla

    I read thru all the website, and not a single mentioned of anything but Odds/EveryMatrix. Maybe I missed something, somewhere, but with these guys I am guessing not. So this is a warning to everyone to STEER CLEAR. What really jacks my jaw is a supposed reputable company like OddsMatrix keeps backing these guys, so whether GUTS and the other so called reputable casinos are reliable or not, I am personally pulling out any deposits and balances on any casino associated with OddsMatrix whilst they deal with this bunch of crooks. I used to trust this company, and ANY casino associated with them but not it is the opposite. Not least because I am worried Slotobank have/are learning from their mistakes and putting together a much slicker rogue operation and ditch their tarnished name.

    Anyway I just wanted to warn people because they have been quite careful to avoid any association with the most rogue of casino outfits in their other casino Slotobank, but appeared to make one mistake in their spam email that trails back to them.

    SMcS
     
    3 people like this.
  2. Mar 4, 2015
  3. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Can't see any mention of Slottobank in the t&c (You must register/login in order to see the link.)

    Struggling to see any connection so far?
     
  4. Mar 4, 2015
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Not sure which way to send my thoughts on this one, however I did get the same marketing email earlier today.

    Gotta say my '6th Sense' told me to stay away but this is meaningless they could be fine, just one of those 'feelings'

    Today's deposit that I was tempted to try there went to Casino Luck and I busted after the worst 10 minutes ever :p, maybe I should of took a leap of faith afterall :eek:
     
  6. Mar 4, 2015
  7. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    I had a wee look at the site out of curiosity.
    At the bottom they have the microgaming logo.Strange thing unless i am looking in the wrong place they do not seem to offer MG slots.
     
  8. Mar 4, 2015
  9. slottymcslot

    slottymcslot Experienced Member PABaccred2

    Occupation:
    I work
    Location:
    UK
    You must register/login in order to see the link. (had trouble uploading here because of dimensions or something) - look at bottom left corner..
     
  10. Mar 4, 2015
  11. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Ah yes. Could be part of an affiliate scheme but raises some questions. Casino homepage has the feel of a RTG brand or modified template!

    Thankfully not UKGC licenced so will hold off a lot of UK players!
     
  12. Mar 4, 2015
  13. slottymcslot

    slottymcslot Experienced Member PABaccred2

    Occupation:
    I work
    Location:
    UK
    Sadly wish that was the case. Unsurprisingly, Slotoshit accept UK players even though they shouldn't & most UK players don't even know what UKGC is. Given I was, on reflection, spammed by OddsMatrix with Slotobank when they first came online and trusted them after being a patron of one of their more reputable brands that are UK licenced, it does pose a lot of questions, for both player and the reputable operators using OddsMatrix.
     
  14. Mar 4, 2015
  15. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    I join up the other night, and made a small deposit, got part way though the wagering and left it over night. The next morning I was unable to log in, I just got a message saying I was playing from a restricted country. So I contacted CS, who told me they were having 'technical difficulties' which would be resolved shortly. I tried again in the evening, and still couldn't log in, contacted CS again, and was told the same again. Then this morning I received an email from them -

    Dear Brian,

    We are really sorry to inform that while we are waiting for confirmation from UK Gambling Commission our site is not available for playing from UK IP address. You can use hola.org to choose different IP (country) to play with us. Once everything is back we will notify you about updates.
    Thank you for your patience and understanding.

    We would be happy to help you anytime in 24/7 online chat or via email This email is not visible to you. !



    Sincerely
    Claire Matthews

    SpinEmpire Customer Support



    So they're basically telling me, in order to play at their site, I should use a proxy server to pretend I'm from a country other than the UK. Is that even legal?
     
  16. Mar 4, 2015
  17. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I had to take a look and they had not just chat who asked if I needed help, but after a couple of minuts reading they asked if I wanted a special deal.

    Typically rogue style in my eyes. I just hate it:mad:

    No, but maybe Every Matrix will have something to say about that. I think I will give a link to the guy from EM that have an account here :)
     
  18. Mar 4, 2015
  19. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    Brianmon i just cannot believe they can encourage you to do that considering when you read of non payments due to people using a proxy ip.
    Why would they allow you to join in the first place if the UK is on the no list at the moment.
     
  20. Mar 4, 2015
  21. bigjohn

    bigjohn Meister Member MM PABnoaccred

    Occupation:
    Swimming Pool Serviceman
    Location:
    Northeast Coastal USA
    Yeah, and then if you win they will tell you, "Oh no, you played through a proxy server and that is against our T&C's; winnings voided."
     
  22. Mar 4, 2015
  23. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    I'm shocked that they encouraged you to fake your IP address so you could continue to play :eek:
     
    1 person likes this.
  24. Mar 5, 2015
  25. Captain Chaos

    Captain Chaos Senior Member webby

    Occupation:
    Train Guard
    Location:
    United Kingdom
    Wow. Just wow. So they are actively taking on players from countries they are not allowed to, taking their money and then encouraging them to play through a proxy, thus almost certainly rendering any winnings void. Incredible. That's as rogue as they come.

    Maybe some more experienced members can dig into the possible association with Slotobank? As I understand it, Bryan had discussions with them in London where they stated they were going to attempt to solve things I believe. One issue was recently solved. However if the link can be proved then it would appear that they are two faced. While one operation is turning a new leaf, their new operation runs amok.

    The link between them both certainly needs conclusively proving though. But I would certainly stay a million miles away from this operation, link or not.
     
  26. Mar 5, 2015
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    So, how come their IP blocking didn't stop the original registration and deposit?

    It looks more like they are scanning and blocking accounts after the fact, and then telling affected players to "use a proxy" for now. They are also using aggressive and deceptive marketing tactics to acquire UK players, even though they are not yet licenced.

    They are either breaking the law, or the law has loopholes that are now being exploited by the rogues. Unlike the transition arrangements, applicants for licences now must wait for approval before accepting UK players, but it seems that this lot have decided to allow UK players to register and play for a while, but then blocks their account until they get their UKGC licence (or lets them sneak around the rules by using a proxy).

    This could be a cynical ploy designed to prevent them losing potential players who would visit the site, see that the UK is currently a banned country, and will then go elsewhere, thus becoming a player lost to this group once they ARE allowed to accept UK players.
     
  28. Mar 5, 2015
  29. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    sister of slotobank? :)
    Well, looks like they doing good.
    Do not touch them, never. Russian oriented and with russian management, they never have any good reputation across russian forums. Slow payments, delaying at all costs, etc.
    @Tirilej i bet link you will give to guy from EM will not help anything. No one protect players. EM earns money from slotobank, slotobank from players. If EM is a good company, they should step in while ago when a lot of complaints here was posted with non paying winnings. But where is EM? Drinking champaigne and open new casinos for sure.
    Few years ago, just few years, if i see netent software at casino - no worry, no risk, it is easy join and play. But when resellers like EM appears, software become much more cheaper = much more stupid casinos with absolutely joking management start appears.
     
    1 person likes this.
  30. Mar 5, 2015
  31. EveryMatrix

    EveryMatrix EveryMatrix rep

    Occupation:
    Software Provider
    Location:
    London, UK
    Reply to !!! Spin Empire = Slotobank and Odds/EveryMatrix helping them cover it

    Hi all,



    As said in the previous message we decided to take a more active attitude and this is want we do. Consequently we, EveryMatrix/OdsMatrix have opened an investigation on Slotobank/ SpinEmpire based on this thread. Please feel free to also reach out to This email is not visible to you. and drop a line. We will come back with a more detailed answer regarding this investigation and will inform upon the measures that will be taken. Thanks everyone for keeping aware and active and stay assured that we are the company that takes very seriously the security matters.



    Best,
    Bogdan @ EveryMatrix team
     
    15 people like this.
  32. Mar 5, 2015
  33. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    CASINO OF VLADIMIR PUTIN
     
  34. Mar 5, 2015
  35. bigjohn

    bigjohn Meister Member MM PABnoaccred

    Occupation:
    Swimming Pool Serviceman
    Location:
    Northeast Coastal USA
    Please get yourself registered as an official representative if you are going to speak on behalf of any business entity. I have alerted the admins. here to your post.
     
  36. Mar 5, 2015
  37. Captain Chaos

    Captain Chaos Senior Member webby

    Occupation:
    Train Guard
    Location:
    United Kingdom
    Maybe they should rename them Vladobank or Putin's Empire.

    Special bonuses available to customers from Crimea. Customers from Ukraine can expect 100x d+b WR unless allegiance to Russia is pledged. Rest of Europe is 150x. Customers from Britain or US are 250x with a withdrawal limit of 1000$/£ per month. Slots count as 50%. All rogue terms apply. Putin's authority is absolute and cannot be challenged or questioned under any circumstances. Otherwise we will cut off your gas.
     
    2 people like this.
  38. Mar 5, 2015
  39. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    I think everymatrix is doing the right thing. I have also trusted all their casino's before slotobank. Been paid prompt by all of them, but slotobank is definately making stains to their reputation.
     
    1 person likes this.

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