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Spam from Crown Vegas

Discussion in 'Casino Complaints - Non-Bonus Issues' started by TaggedYa, Nov 10, 2007.

    Nov 10, 2007
  1. TaggedYa

    TaggedYa Dormant account

    Disabled Poker Player
    I have been getting a lot of spam which leads to Crown Vegas. A call to their support number confirmed that it is coming from them. The support person said that I could send them an email and they would remove me from their list (It is a generic spam copied to every box at my ISP). Then he told me it is my responsibility to get myself removed. This is not a case of an irresponcible affiliate. The spam is obfuscated through cutouts and their support is well aware of it.

  2. Nov 10, 2007
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    The casino is wrong, it is spam if they blanket send it to all possible E-mail addresses, it is NOT your responsibilty to click "unsubscribe" on such spam, as this just indicates your address is genuine, and even if they stop spamming, they can then sell your address to another operator as you have verified it, and it is worth more.
    In order for it not to be spam, they must have obtained your address from someone you have expressed an interest in online gambling to, and since this comes to EVERY box at your ISP, this is clearly not the case.

    Many spammers include "unsubsribe" links in order to claim they are not spamming, and spamming rules are a little weak in this respect. It is already hard enough to make a real dent, as spammers are continually on the move, and Crown Vegas and the like could just switch to a different outbound server, and say you have to "unsubscribe" again because it is "a different section" or even their "marketing company" that is now sending them.

    Trying to beat spam through filters just means more trouble, as while the spam is ditched, so are some genuine E-mails, which means having to go through the spam folder to find them.

    The ultimate defence is to change E-mail address, but this can be inconvenient, and involves informing many entities of the change, and being able to rely on their efficiency in updating their records.
    Spam could be combatted at the ISP level by changing the way E-mail operates, and banning a single outbound message from being sent to thousands of robotically generated E-mail addresses.

    I have seen an alternative method tried, and that is that any E-mail detected as spam is held, and a request is sent back to the sender, who has to verify they sent it. This is hard for spammers to deal with, since they used a software robot to send the messages.
    Another way is to have a whitelist approach, but this would mean that you would never receive the first message from a new sender unless they had made prior arrangements. Blacklisting the senders of each spam you find could clog the system, as your PC would be searching through an ever increasing "deny" list for each inbound message, and spammers use spoofing to give each spam campaign a unique "sender".

    Perhaps one sanction would be simply to rogue casinos that try to get around the SPIRIT of anti-spam rules with these games, just as they screw players who try to get around the SPIRIT of their bonuses (which is to take longer to lose your first deposit).
  4. Nov 10, 2007
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    I've been getting these spam mails too. Crown Vegas is a member of the forum - PM the guy to see what's up.
  6. Nov 10, 2007
  7. heatherad

    heatherad Senior Member

    I had gotten a spam mail for Crown Vegas as well. Seeing that the email address was a far cry from the actual casino website, I simply deleted the email.
    Also, alot of email has been coming in for casinos with the address being from hotmail accounts.
    Again, if the weblink is not the link for the actual casino itself, I don't touch it.

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