TheSchwad
Experienced Member
- Joined
- Oct 24, 2018
- Location
- Stockton-on-Tees
I've been hit with SoW at several Casinos in the past and always provided what has been requested satisfactorily (Casumo aside, on the fourth SoW request they rejected my Pay Statement as it didn't have the exact 'bespoke' information written as they wanted even though they'd excepted it previously) but have come unstuck at Pokerstars.
I've provided a Pay Statement and the corresponding date period Bank Statement as usual, with bank statement reduced to just the front cover (Name, Address, Bank Account details etc) and the page showing my salary being paid. The transactions that show on the 2 pages provided (Mortgage payment, General shopping etc) I have redacted, cos why does the casino need to see this?
Apparently they cannot accept the bank statement unless they see it in FULL with all transactions displayed. I have nothing to hide and would be quite willing to do this but why should I, as surely what they are checking for is; I get paid and it goes into a legitimate bank account. Everything else is irrelevant. No other casino has requested this level of information and always been satisfied seeing a salary going into the account.
So my question is:
what is the UKGC guidance to casinos on SoW?
Is there something I could quote back to them?
What is a reasonable request, surely their remit is to only establish you have a legitimate income source?
The crazy thing is they are now requesting savings account documents (so they can better assess what other funds I have to play with, I don't even have a savings account and if I did wouldn't consider it gambling funds) on the basis of a redacted transaction where I transferred £200 (I left the amounts and types of transactions unredacted) to the missus for shopping.
Is this all too intrusive? and whats the point in requesting information that could easily be modified, I used Adobe Acrobat Pro to redact the transactions and could easily fully forge the whole statement to give myself a Million pound salary and a bloated bank account.
Instead I have been honest, showed £3000 monthly salary going into my account, that matches my monthly pay statement, to fund a fairly low amount of deposits over the 3 months I played at Pokerstars. How do they need to know more ins and outs? Ironically none of the deposit were made from the bank account, they were all through PayPal, which they haven't requested any information on.
I've provided a Pay Statement and the corresponding date period Bank Statement as usual, with bank statement reduced to just the front cover (Name, Address, Bank Account details etc) and the page showing my salary being paid. The transactions that show on the 2 pages provided (Mortgage payment, General shopping etc) I have redacted, cos why does the casino need to see this?
Apparently they cannot accept the bank statement unless they see it in FULL with all transactions displayed. I have nothing to hide and would be quite willing to do this but why should I, as surely what they are checking for is; I get paid and it goes into a legitimate bank account. Everything else is irrelevant. No other casino has requested this level of information and always been satisfied seeing a salary going into the account.
So my question is:
what is the UKGC guidance to casinos on SoW?
Is there something I could quote back to them?
What is a reasonable request, surely their remit is to only establish you have a legitimate income source?
The crazy thing is they are now requesting savings account documents (so they can better assess what other funds I have to play with, I don't even have a savings account and if I did wouldn't consider it gambling funds) on the basis of a redacted transaction where I transferred £200 (I left the amounts and types of transactions unredacted) to the missus for shopping.
Is this all too intrusive? and whats the point in requesting information that could easily be modified, I used Adobe Acrobat Pro to redact the transactions and could easily fully forge the whole statement to give myself a Million pound salary and a bloated bank account.
Instead I have been honest, showed £3000 monthly salary going into my account, that matches my monthly pay statement, to fund a fairly low amount of deposits over the 3 months I played at Pokerstars. How do they need to know more ins and outs? Ironically none of the deposit were made from the bank account, they were all through PayPal, which they haven't requested any information on.