Hi Skiny
I am a bit perplexed as to why you have had to contact live support for the casinos email address?
Surely its the same as most casinos, ie support@ ? Surely it would be on their contact page?
The point I wanted to make was that if a casinos live support is so overloaded with queries, then it does beg the question why?
If the casino is being run properly and information is clearly displayed on their site, then support should not become so over burdened.
If live support is getting clogged up by basic enquirys such as whats your email addy, then little wonder they are acting slowly to responces.
IMO contacting live support to close an account is pointless, because you will get a rushed responce, nothing that is thought out.
Much better to email support, express the points you want to put across and wait for a reply.
But contacting live support for an email address so you can email support? You just couldn't make it up!!
Mike
I am a bit perplexed as to why you have had to contact live support for the casinos email address?
Surely its the same as most casinos, ie support@ ? Surely it would be on their contact page?
The point I wanted to make was that if a casinos live support is so overloaded with queries, then it does beg the question why?
If the casino is being run properly and information is clearly displayed on their site, then support should not become so over burdened.
If live support is getting clogged up by basic enquirys such as whats your email addy, then little wonder they are acting slowly to responces.
IMO contacting live support to close an account is pointless, because you will get a rushed responce, nothing that is thought out.
Much better to email support, express the points you want to put across and wait for a reply.
But contacting live support for an email address so you can email support? You just couldn't make it up!!
Mike