Slow payment at Slots Oasis?

[funeral979]

These threads lately about the Rushmore group and slow play is not sitting well with me at all. I guess I am fortunate (?) that I have not cashed out there in my last 40 deposits or so. They are the only RTG's I play at anymore as I was initially impressed with them. Also I have noticed that their support staff is quite incompetent and unfriendly as well.

Just because Louise is on vacation is no reason to have all these withdrawals waiting until she gets back. I manage a restaurant here, and when I am fortunate enough to be able to take a vacation., I make sure the place is staffed with enough employees and management to make sure its business as usual when I am not there. I simply cannot stop one aspect of the business when I am gone.....otherwise I may as well shut the doors until I return or when I am off. I would think this would apply to all businesses. Anything less and you are simply driving away the customers.

Perhaps she should warn everyone when she goes on vacation, or they should shut the casinos down when she is not there....as it seems like cash is only going in one direction when she is gone

 

[NASHVEGAS]

I agree - if they're going to leave it up to only one person to run the show and fix the problems, then the very least they could do is train a couple of assistants to take over when Louise is off work or otherwise not available. But like Pina said, it shouldn't take a rep to get people paid - it's fine for us here who are members at CM and who know how to contact Louise, but what about the people who aren't?

Nothing more than a pathetic excuse, I guess imo!! They have a VIP department with several employees and I have spoke with others who impressed me. Then a silence from all, no reply to my emails (Louise was not on vacation as I patiently waited 7 days for a reply),blah,blah,!!.....Hands are probably tied for a reason(s) but I doubt Louise's vacation has any correlation to the reason(s).

Regardless, at least enough signs for RED FLAGS TO BE FLYING HIGH but hopefully they come down soon.

 

[bb28]

Nothing more than a pathetic excuse, I guess imo!! They have a VIP department with several employees and I have spoke with others who impressed me. Then a silence from all, no reply to my emails (Louise was not on vacation as I patiently waited 7 days for a reply),blah,blah,!!.....Hands are probably tied for a reason(s) but I doubt Louise's vacation has any correlation to the reason(s).

Regardless, at least enough signs for RED FLAGS TO BE FLYING HIGH but hopefully they come down soon.

Have you been paid?

 

[Mouche12]

IMHO, it is time to remove this group from the accredited list.

 

[Pulver]

Update: I never got around to PM Louise. But I got a pleasant surprise when I got home from the club tonight. Received two emails about money received. One was the long awaited withdrawal from Slots Oasis, and the other one was from a more recent withdrawal from Cherry Red Casino.

Don't know if it was Louise who pulled the strings, but I got my money and I am a happy camper