Slow Microgaming

NEW PROBLEM WHEN OPENING MICROGAMING CASINO SOFTWARE

Casinos I had already loaded and been playing with no problem until the last couple of days began having this problem.

Clicked on the casino, when it opened, it opened to a notice that I needed to download the latest version of Flash. I already have the latest version of flash. Did it anyway, as I expected the problem was not corrected.

It appears that it is not finding my flash program, I guess.

Also, redownloaded two casinos. When I try to open them they just close.

Then downloaded one and none of the games will download.

This is a mess. Can only play at a few that have not yet added the new games. Would be nice to have a CD sent to us with the new releases on it. Instead of having to download them

OTHER PROBLEM i HAVE IS CAN'T UNINSTALL A COUPLE OF MICROGAMING CASINOS. THE COMPONENT IS MISSING
 
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Casinos I had already loaded and been playing with no problem until the last couple of days began having this problem.

Clicked on the casino, when it opened, it opened to a notice that I needed to download the latest version of Flash. I already have the latest version of flash. Did it anyway, as I expected the problem was not corrected.

It appears that it is not finding my flash program, I guess.

Also, redownloaded two casinos. When I try to open them they just close.

Then downloaded one and none of the games will download.

This is a mess. Can only play at a few that have not yet added the new games. Would be nice to have a CD sent to us with the new releases on it. Instead of having to download them

OTHER PROBLEM i HAVE IS CAN'T UNINSTALL A COUPLE OF MICROGAMING CASINOS. THE COMPONENT IS MISSING

I've never noticed a flash component on MG other than requiring an activeX control for flash version of casino.. hmm. VWM knows.

Also never had a problem with MG uninstalls, except maybe one or two that wanted to load a webpage to tell them why and maybe I didn't complete the process.

If I knew what OS... 95, 98, 2000 nt, xp, I could help you to clean up the files. Just be sure not to clean the registry or you will lose any user info that's stored on there for re-installin. (especially important if you have used different email addresses and passwords in the past amongst a group.) Again, someone else could probably give you a more clear and concise answer as to how. So why amI flappin my gums?:D I will help if you want though.
 
Downloaded Villento from disc+still problems

thought maybe downloading from disc might work better but still trouble loading games. Plus after opening the casino it started updating= did it once , thought ok this loaded fine, NOPE started all over again, when it started for a 3rd time I shut it down through task manager.

Opened it by clicking the desktop icon. It started downloading the games I selected but looks like HITMAN still having problems. Plus loading slower than ever.

I use xp (home), service pack 1(never updated to 2 because I was afraid I would have problems as many reported) Never much of an issue . Plus, stopped using virus program because everytime I kept one installed I got more viruses then when I didn't have one. Using a good Firewall has worked well along with the spyware protection that came with it. When I think I might have a virus, I download STINGER, its free from mccaffee. So far no viruses, after 2 years of no program loaded. Seriously believe the viruses target through virus programs alot of the time. But I am no expert by any means

Active X has always seemed to be a component of my download software, but the screen said "the software needs the latest version of Macromedia flash in order to blah blah blah.

Wierd!!!!!

p.s. been 30 minutes and only one game fully loaded, this Suuucks

P.S.S HITMAN LOADED TO 6%, the stopped totally showing no percent as if it had never started to load
 
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dependency walker

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It has been updated for XP and Vista. Is a smallish download and requires no installation.

VWM, I had already attempted to reinstall the software prior to reading the thread and I have been unable to replicate the error. However I am now armed and will post if anything goes haywire again. Thanks.:thumbsup:

My first reinstall ended with the casino opening and vanishing. Then the casino would not open at all. I redownloaded/installed the casino again. This time it worked.

The casino had reinstalled itself in a different directory.
Heads up to anyone with smaller harddrives, do check that the default folder is the same as the original when reinstalling or you will end up with 2X900MB for one casino.

I copied the contents of the global, local and mupbd files from a saved "good"
file I had and all the games are there and working.
For now.

Mousey, I agree, I am not going to bother with casino support although I have found them generally friendly and helpful, they are more or less clueless when it comes to software issues of any kind. When new games have been released but not yet available at the casino, they seem to be completely unaware that new games are to be released, never mind when they can be expected, so from my experience they don't seem to be kept informed. Then the old reinstall routine for everything.
Why should we make their lives a misery when really they have nothing to do with it and no way to rectify it. I would love to see a support chat with techies at MG. Perhaps being on the receiving end of flaming would encourage them to hold off releasing new software until it is stable.
 
ftdoctor:
Hmm. I've got an older Villento CD here somewhere... I wonder if it has an auto-update via web? That would explain it? Hitman?
Brighter minds will know:)

I'm guessing it's an older machine is why SP2 might cause problems? My gf bought a used pc with xp pro sp2 installed and after all the diagnosics i could muster it was simply too small of a buffer/harddrive that made it a snail. Increasing RAM wouldn't help.

At your own risk, of course, but I've trusted these guys for several years so far no problems: pcpitstop.com if you allow their activex in the tune up and diagnostics it will tell you if you have any problems and how to fix them (or let them)
:eek: I just heard someone say

If your machine will do it, a software firewall is all you need for any but the sleuthiest stuff. I use windows xp home, so: windows firewall, windows defender and grisoft's avg free version. CCleaner for any java problems for other holes in windows. (Haven't done yesterdays windows patch yet) but if you are using sp1, who knows what lurks in them dark corners:eek2:

Maybe when the smoke clears and all you'll be asking winbig and vinyl for some system upgrade suggestions?

Start
My computer
C:\ (assuming no partitions or D:\ wherever)
Program files
Casino Name
Delete
yes,
yes to all
********
Some casinos were loading into
C:\
Documents and Settings
'User'
etc.
*******

Hope that helps. You might wait for some more feedback before executing.

Good luck:thumbsup:

PS could use some help here. I have an artifact from vegascounty
C:\program files\grandopry\global\gameregistry\triplesevens1.inf

How can I purge this? thx
 
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Flash

This Flash problem is an old one, and is more Microsoft than Microgaming. Early last year, Microsoft neutered ActiveX in Internet Explorer in one of the "fixes", and in order to reinstall Flash the way Adobe would prefer it is necessary to unfix the Microsoft fix. It is also possible to install Flash by downloading it and installing it from the desktop, which also has the advantage of not attempting to foist the Yahoo toolbar on you. In addition, these is a routine to completely uninstall Flash. This procedure worked last year in correcting the attitude of MG casinos that would insist the "wrong" Flash was installed.
The problem of casinos spontaneously unloading at various stages is also an old one, and happens more on my XP machine than on this old 98 one, however this old 98 machine can no longer get a clean install of this month's lobby.
The problem of the casino turning up in the "wrong" directory is the fault of the new installer, which does not give the same result when using the custom install with the "browse to choose location" option. The old one would append a folder to the browsed to location, the new one does not, and you will end up with the casino files in the master custom folder instead.
I have also noticed that the internal file structure has changed yet again to one that is even more complicated, possibly an effort by MG to put an end to my monthly "science tutorial":D
It is indeed unfortunate (for MG), that there is now a Vista Version of Dependency Walker, as well as an XP version. Perhaps it has been upgraded throughout to give even deeper insight into exception states.
Since many of you seem to have success in copying game files from one place to another, I am wondering if some of the game files are interchangeable, such that one could allow one MG casino to fully install, then copy some files to all the others such that their install becomes merely the checking process. This would be good for dial-up users.
Using the casino CD is not very helpful, as it is out of date before the casino even sends them out, and as soon as an MG is installed from CD it needs to update a load of new games, and possibly a new lobby.
I hope, come Monday morning, MG check on us and our thread, and say to themselves "sh1t - most casinos have not even released to games yet" - which is the case with many that have opted to launch this coming Wednesday, having only launched last week on one of the brands.
Grand Prive have updated Grand Bay, but the others will update on the 4th, similarly Casino Action have updated Challenge, but no the others. Palace Group updated Spin Palace and Ruby Fortune, but not Mummys Gold or Jackpots in a Flash.
 
I think it's a crying shame that it's left to players to troubleshoot MG's poorly configured and buggy software. And it's getting worse!

If they had the full cash flow of US players and the consequences of losing them to software issues they might be doing it differently. I mean somebody's got to be counting beans out there.

Maybe the 'new games every month' thing is a snowball that started rolling before uigea and they had become so 'corporate' that they don't know how to stop it "VICTORY at any cost!!!"

Lets hope it all works out for the best. I'm sure there is an elegant solution for them. (hint hint mg, spearmaster posted it yesterday)

Personally, I would have never become an online gamer if it weren't for the microgaming experience. Win or lose, I love the games.
 
I had this with Grand Bay, triple launch, but then just unloaded itself never to be seen again.
I have noticed that sometimes the new games do not show up on the list, but if you go to the usual lists they are there, and will eventually download. Further launches should update the new games list.

Fired Up CGB in Play Mode 3 different times yesterday afternoon. No Hitman to be seen anywhere, nothing in New Games list, nothing new in the usual lists. Software ran smoothly with no obvious downloading in the background. Only thing different after the triple launch, crash, and subsequent download jerks in the very next session -- I now have the little "Language: EN" in the upper right of the games lobby. Oh. Good. Now I know which language version I'm using. ??

Just fired up CGB. News games in the new games list -- fully downloaded. What??

So they downloaded that first time it after the triple launch, but are just now showing up in the list. Weird. Whatever.
 
Grand Bay

Fired Up CGB in Play Mode 3 different times yesterday afternoon. No Hitman to be seen anywhere, nothing in New Games list, nothing new in the usual lists. Software ran smoothly with no obvious downloading in the background. Only thing different after the triple launch, crash, and subsequent download jerks in the very next session -- I now have the little "Language: EN" in the upper right of the games lobby. Oh. Good. Now I know which language version I'm using. ??

Just fired up CGB. News games in the new games list -- fully downloaded. What??

So they downloaded that first time it after the triple launch, but are just now showing up in the list. Weird. Whatever.

I just fired up Grand Privvy and got well and truly roasted:mad:
Thought I would fire up the rest of them for good measure:D
 
:eek2: :lolup: :eek2:

Casino Grand Bay:

Size: 971 MB (1,018,470,846 bytes)

Size on disk: 0.98 GB (1,056,538,624 bytes)

Contains: 17,726 files; 1,528 folders

Woohooo!! We're nuzzling the 1 Gig mark!! :rolleyes:
 
Size: 971 MB (1,018,470,846 bytes)

Size on disk: 0.98 GB (1,056,538,624 bytes)

Ruby Fortune needs this space:

Size: 1,02GB

Size on disk: 1,06GB

So i have over 1 GB only for 1 MG Casino.

By the way i had installed about 15 MG Casinos, but now i deinstalled all unused Casinos, because it can't be, that the casinos needs more space, as the whole WindowsXP *lol*
 
I cant get any of the games to download on allslots. I've cleaned up my computer of old crap and got rid of all the casinos, i've even defraged. I really dont have much on my comp in ways of taking up that much space.. i dont know why the games wont download. I wrote to their tech support and that wasnt much help. I gave them all the specs on my computer and they mentioned something about my TC/IP settings but I've never had a problem before downloading any casino, even tho i'm on dial up, it was slow thats something I'm used to but not like this. I really want to play that stupid hitman game!!! haha I will give it a 5th try tonite for a couple of hours.
 
Download

It's because all the old games are downloading this month, rather than just being checked as normal. The new releases are added to the end of the list, so it will look like nothing is happening for hours on end. if you are on dial-up, 2 hours will not be enough - 2 DAYS maybe:D
 

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