You're failing to understand the point John. You're supposed to send a private message to the casino rep to sort out the issue, not post it out in the public so that everyone can immediately draw their conclusions about how bad the casino is and they're stealing the money and blahblahblah when all of the details aren't even known.
Misunderstanding or not you shouldn't have posted this thread in the first place, not until after the rep was unable to help you (had that been the case).
There are rules here. Rules that you agreed to when you signed up and rules you should've read before posting a complaint. Clearly you didn't.
I think that you are missing the point. I have already apologized to the slotty Vegas team and stated here that it was my fault for not understanding what they actually meant by requiring a bank statement. Yes I should have contacted the rep first and would do this if I was not so frustrated because I didn't even know that they had one here. Also I have asked earlier in one of my messages to edit the title of this topic. What do you want now? You want to just bash me after I have apologized and pointed the fault to myself?
I took a conclusion too early and that is entirely on me. However I have also stated that not one casino in these 8 years have asked me about this particular bank statement which I was unfamiliar with and thus the frustration because after playing so long without any problems in this regard this was new and wierd to me. Eventually it was my fault YES.
And I will take a look at "the rules". I'm still human and a sick one, I can't make mistakes? I would like to change the title or the first post so at least people that don't read everything in this thread know that slotty has no fault in what happend here, how do I do this?