Roguish Slotsoffortune (Rival Casino) steals my money

I've been out of town for about the past two weeks, so this was not on my radar.

A couple of things here:

heador112 - your PAB options have been used up, so you are SOL. You have three (unsuccessful) PABs with non-accredited casinos. I'm not making an exception in this case.

Besides, you should have known better. You are well-versed in advantage play and you are aware that most of the Rival casino bonus ban players. Why you were a player there, I haven't a clue. But you should have been more discreet in your choice of activity and/or casino.

As for the casino, this sort of "abuse" labeling went out of style a few years ago. This player should have never been offered a bonus (sorry heador112 :p), using subjective language in one's terms and conditions is frowned upon, and enforcing these subjective terms are a no-go. Players want to win, and if they do whatever without committing fraud or breaking specific terms, then they should be paid.

Please read the Casinomeister Philosophy on "Dealing with Players" here:
https://www.casinomeister.com/about-us/philosophy/

It will probably help.

On another note - watch the flaming. There have been a number of unnecessary comments made in this thread which are really uncool. You should know better than to throw insults around here. Thank you.

This is the big issue. We all know about this Rival ratings system, and the casino ADMITTED that this player was a "well known bonus abuser", so what happened CANNOT have been an accident, it must have been a DELIBERATE act by the casino to "knock back" the normal action of the Rival ratings system on his account in order to make bonuses available to him. The casino did this, yet at the time had ALREADY made the decision that this player would not get paid if ever he won with his playing style. Rather than banning him from bonuses, they chanced their luck that he would keep losing & never find out that he was destined to have winnings confiscated. This is rigue practice, no different from the rogue player who deposits, having already decided that he will "charge back" that deposit should the casino win regardless of whatever experience his time with the casino gives him.

The CEO of Rival made some promises about "cleaning up" Rival's image, but things just get worse.

These white label casinos should go back to being "not recommended" BECAUSE of the way they are "jerking around" some players rather than doing what they ought straight away. In the OPs case, he should have been bonus banned at ALL Rival properties the instant Rival "knew" he was this "prolific bonus abuser" on the system.

Just because they are happy to give the OP (and others similar) his deposit back after winning "abusively" makes no difference to the fact that they would have been happy to keep all the LOSING deposits that never had a chance of being won from.

Even playing SLOTS is no longer a safe thing to do for players now, I NEVER thought I would see the day when following my earlier advice to "play only slots" with a welcome bonus to avoid the pitfalls of being accused of "abuse" would no longer keep players safe.

It seems it is now the case that the player wins, and THEN his play is analysed to see if they can conjure up an argument for non payment.

"You have clearly violated the below clause:

“Placing maximum bets with the bonus funds until big wins occur, then
switching their betting patterns by placing minimum and/or low bets in
order to clear the wagering requirements.”

During your last gaming session with the bonus involved, you placed 14
spins during the beginning using the maximum betting limit, and when you
reached a substantial win of 1,420 EUR you immediately started betting
minimum and/or low bets until you cleared the wagering requirements. At
the end of your gaming session and once it was mathematically certain
that in a few seconds you will clear the wagering requirements, you
placed another 20 maximum bet spins for a probability to gain a higher
advantage from this advantage bonus play.
"

In particular:-

BOLD = Bollocks

This bit is their downfall. There is ABSOLUTELY NO "mathematically certain" proof that this final flurry of 20 maximum bet spins AFTER COMPLETING WR would have any more probability of success than had the player withdrawn as soon as meeting WR, redeposited an amount equal to 20 max bet spins, and made said spins.

In fact, this strategy is LESS likely to yield the maximum gain. The BEST strategy would have been to withdraw as soon as possible, then find ANOTHER bonus, and deposit, say 10x max bet, receive a bonus of 10x max bet, and make 20 max bet spins WITH the benefit of the new bonus kicking in after 10 bad spins.

What next from Rival. "abuse" from a player that didn't even TAKE a bonus simply because his bets on his deposit were "all over the place" in an attempt to trick the slot into paying more.

We should check to see if the OP is STILL being lured to Rival casinos with large bonus offers, despite the system having him down as this "legendary" bonus abuser, since we KNOW that the most likely outcome is that he will NOT get paid should he win.

It is no good telling the OP that "he should know better", since he DOES "know better", but the casinos make the rules up as they go along, so that whatever changes the OP makes to accommodate them, they will simply decide that ANY playing style that results in him "winning too much" is "abusive".

We have been here before, with players having these problems being told that if they want to avoid them, they should steer clear of table games and roulette with their welcome bonus, even if the terms allow them, and play the slots instead. Before this, we said keep the bets on roulette and tables low compared to the starting balance to avoid the common pitfall of making a big bet "with the deposit and majority of the bonus balance" which can lead to problems.

On another forum, Rival affiliates are angry that they simply cannot attract decent levels of traffic to the Rival white label brands no matter how hard they work.

I wonder why:rolleyes:
 
This bit is their downfall. There is ABSOLUTELY NO "mathematically certain" proof that this final flurry of 20 maximum bet spins AFTER COMPLETING WR would have any more probability of success than had the player withdrawn as soon as meeting WR, redeposited an amount equal to 20 max bet spins, and made said spins.

That part didn't make sense when it was posted. It was a small noncashable bonus, and I believe no max cashout. So why would it be advantage play to make max bets at the end when it could eat into winnings?

Everything you wrote is spot on.
 
The only risk this casino ever took in accepting this player's deposits was that they could float on them, no matter what he won and would only be liable for return of deposits. It appears to me to be deliberate and premeditated. A known bonus abuser would have otherwise never seen any bonus available in the cashier. Yeah, that has to be it. What other explanation could there be? I wonder if these kinds of traps are now set for other known "bonus abusers"? It's a no lose situation for the casino.....player loses, great, we keep the deposits. Player wins, we only have to give the deposits back, and then we can take our sweet time doing so.
 
you are aware that most of the Rival casino bonus ban players.

Yes banning is no problem , but sof have stolen my money . Its a fraudelent activity from the casino its like a players who lost his deposit makes a chargeback .

Besides the casino spammed me with their bonus offers . They encouraged me at their emails to claim bonuses "until i hit big" .

If i was a known "abuser" as SoF says and they sent me with the knowlege these personal bonus offers to take my deposits and conficate winnings as soon as make a win .

It rogue behaviour , thats how criminals opereate a casino .


Hopefully you put them into the rogue pitt as soon as possible .
 
Here is a example of their promotional emails they sent to "known bonus abusers " like me :rolleyes:

"We hope that you have already been aware of what summer weekends at Slots of Fortune mean. That's right; from huge exclusives and unlimited reload specials to daily jackpot prizes and free tokens to reward your deposits Slots of Fortune has it all!

So get ready for another weekend full of rewards in the most generous casino on the net!

You can claim over 500% in Bonuses, which means over $7,400 in Free Cash this weekend. Imagine what you can do with such big bankrolls on the highest paying slots on the net!

Here's what I mean!


103% Match Bonus
Deposit a minimum of $25 and get 103% Match Bonus up to $515 Free.
Claimable once every day. No maximum cashout!

166% Match Bonus
Deposit a minimum of $50 and get 166% Match Bonus up to $830 Free.
Claimable once every day. No maximum cashout!

233% Match Bonus
Deposit a minimum of $150 and get 233% Match Bonus up to $1165 Free.
Claimable once every day. No maximum cashout!

No Deposit Chips on Monday:

$25 No Deposit Chip
Make a deposit between Friday and Sunday and log in to your account on Monday to find a $25 Free chip waiting for you!

$133 No Deposit Chip
Complete all three promos at least once and log in to your account on Monday to find a $133 Free chip waiting for you!


Have a great weekend and good luck with your gaming!

Sarah

Casino Host, Slots of Fortune "

They forgott to add the term that you are allowed to claim bonuses but if you win they will steal your money . Its no problem when Rival Casinos dont allow a player to take a bonus on future deposits .

But in my case i was cheatet over 1000 € by the Slotsoffortune casino . Its theft and now they have to feel the consequences for their fraudelent activity. :mad:
 
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Here is a example of their promotional emails they sent to "known bonus abusers " like me :rolleyes:

"We hope that you have already been aware of what summer weekends at Slots of Fortune mean. That's right; from huge exclusives and unlimited reload specials to daily jackpot prizes and free tokens to reward your deposits Slots of Fortune has it all!

So get ready for another weekend full of rewards in the most generous casino on the net!

You can claim over 500% in Bonuses, which means over $7,400 in Free Cash this weekend. Imagine what you can do with such big bankrolls on the highest paying slots on the net!

Here's what I mean!


103% Match Bonus
Deposit a minimum of $25 and get 103% Match Bonus up to $515 Free.
Claimable once every day. No maximum cashout!

166% Match Bonus
Deposit a minimum of $50 and get 166% Match Bonus up to $830 Free.
Claimable once every day. No maximum cashout!

233% Match Bonus
Deposit a minimum of $150 and get 233% Match Bonus up to $1165 Free.
Claimable once every day. No maximum cashout!

No Deposit Chips on Monday:

$25 No Deposit Chip
Make a deposit between Friday and Sunday and log in to your account on Monday to find a $25 Free chip waiting for you!

$133 No Deposit Chip
Complete all three promos at least once and log in to your account on Monday to find a $133 Free chip waiting for you!


Have a great weekend and good luck with your gaming!

Sarah

Casino Host, Slots of Fortune "

They forgott to add the term that you are allowed to claim bonuses but if you win they will steal your money . Its no problem when Rival Casinos dont allow a player to take a bonus on future deposits .

But in my case i was cheatet over 1000 € by the Slotsoffortune casino . Its theft and now they have to feel the consequences for their fraudelent activity. :mad:


That is the kind of bombardment you get from the Virtual group. If you are not tempted, the offers go from the merely ridiculous to the realm of fantasy.

Although not part of Virtual at the time, Crystal Palace started sending me offers, and the more I ignored them, the sillier they got.

The weekends I could deposit $10,000 and have $20,000 for free. I could then do this FOUR MORE TIMES, and if I STILL didn't win on Saturday, I could do all this AGAIN on Sunday.

Next weekend? Same again:what:

Later, it got REALLY silly...................:eek:

Eventually, I took a $30 free chip to play the then new "Aztec Treasure". I managed to get it up to $150, the MIMIMUM required for withdrawal. As expected, the withdrawal was denied for vague reasons, but at least the silly offers died away.

I am STILL getting offers from the others for free chips though, even though this is NOT allowed under their rules, and taking ANOTHER free chip without depositing in any of their casinos will forever result in problems should I be STUPID enough to actually PLAY there for real money:D

This casino is trying to convince us they ONLY found out you were a "serial abuser" once you had won for the first time, yet the rep has admitted for all to see that they had prior knowledge that you were an abuser, and were actively "watching" you. This makes this action premeditated, and they were thefefore FRAUDULENTLY accepting your bets having ALREADY decided that your strategy was "abusive", and that you would NOT be paid if you ended up winning.

They WILL return deposits though, because this means you CANNOT then issue a "chargeback" in law, because they have already "refunded your purchases". Chargebacks were designed to protect consumers in retail transactions, and are limited to a refund of the price paid. They are NOT suited to getting redress for a gambling debt resulting from a voided win.

An alternative to a chargeback is to lodge an "adverse merchant report" with the card organisation concerned (probably VISA) on the basis that the merchant acted in "bad faith" in taking your bets whilst never having the intention to honour a winning outcome. Unlike a chargeback, they cannot "blacklist" you for this, since it is merely a complaint, in the same way that a PAB is a complaint.
 
I checked their site and it seems there is no adress . If someone has information like telephonenumber of management or registered adress of their office in curacao please contact me .

Maybe its not helpful but i would like to report this issue and the circumstances it was managed directly to Rival . I cannot believe Rival is not interestet in rogue operators like "TIS" "Orange gamezz" or "Slots of fortune" damage their reputation .

Guys do you now a gaming authority in Curacao ?

I found CIGA but they dont have Sof at their site ......

Well i think the authoritiers are not helpful either but i doing nothing is no option for me .






You deceived the wrong person Slots of fortune !!!
 
I checked their site and it seems there is no adress . If someone has information like telephonenumber of management or registered adress of their office in curacao please contact me .

Well i think the authoritiers are not helpful either but i doing nothing is no option for me .

You deceived the wrong person Slots of fortune !!!
I contacted the rep again today & asked them to look at your issue again. They replied quickly that they would.

In the meantime I suggest you remain calm and watch what you post as we don't want to do any harm to your case.

KK
 
........and the silence is deafening.
That's what I was thinking... :(

I sent a MSN reminder a few days ago, but it seems they have not been online, so I just sent them another e-mail reminder about this case.
Hopefully they will reply soon.

KK
 
There is a small update at this issue :

Sof now contactet Bryan and want to try to find a resolution for both parties .

Lets see what happens.
 
Good news for you....but way too late for SoF.

Anyone who still plays here needs their head examined.

BTW...what's with all the PAB's Heador??

Obviously an "advantage player", but so long as he keeps within the terms of each offer, he should be paid. The onus is on the CASINO to not make these offers in the first place if they believe Heador will beat them consistently.

They are greedy, they want his money when he loses, and know that they can always "pull a stunt" when he wins, so it is a no-risk way for the casino to guarantee that they will never LOSE to Heador, but without denying themselves the chance to WIN from him should his "advantage play systems" not work.
 
BTW...what's with all the PAB's Heador??

Some of that is on me, accepted a PAB or two as exceptions to the normal rules but where the odds were way too long.
 
BTW...what's with all the PAB's Heador??


Maxd allowed to make another PAB because the Cassava Enterprises did not discuss my issue with him . The third PAB was against Stryyke they were "under review" here at Casinomeister thats why Max allowed another PAB . Unfortunately it was not succesfull , but i could recover my money a couple of month later with the help of the LGA .

It seems Styyke is now closed down from the authorities in Malta.


Well , it seems at Curacao there is actually no regulation thats why many dubious casinos are operatet from there . Maybe the owners from Slotsoffortune can help the Managers from Stryyke to open a new casino , when they are dismissed from jail at Malta . :D



I just received a PM from sof and they told me they are not 100 % sure if Bryan can help to find a resolution for both parties and they may use a other mediator. I prefer Bryan because i know he is reliable and fair .

So Bryan is it ok for you to to help to find a resolution for this issue ?
 
FYI, if you want Bryan, or anyone else here, to see a specific post -- such as yours above with a direct question to Bryan -- you should make use of the "Report Post" feature:

Attach Removed (Old not found)

This sends a message to Bryan (and the other moderators) to look at the message flagged, usually the most efficient way to get immediate attention.
 
Now i have wait a long time to post in regarding SoF and this thread.

My Chat session today let me do that and i like to write some words.

For 4 months i have already contacted the rep here in exactly this problem what was difficult enough.

I can't believe that SoF will let it go to a so big uprising during a few euros.

Before 4 months they could decide to pay the player and maybe say to him that he are not a desirable player but they prefered to insist on their written rules and set out the way how they like.

Through this decision and not believe that players will also fight for their right they will get negative reputation not only here in US.

On the german market they also have negative press but this one with all this negative would have been not necessary.
 
Somebody informed me about new pack of lies from the Slotsoffortune Casino i will quote from their statement the important part :

Natalie from Slotsoffortune Casino wrote :

"The player has been denied a possibility to file a PAB, however we still contacted Bryan and insisted on him becoming a mediator in order to resolve this dispute."


At this point i would like to post the statement i made here at CM 14th October when i was asked to do a PAB :

"At the moment there is nothing i want more then to PAB . Max said it currectly not possible but Bryan is looking at this issue . If there is a change i will PAB ASAP !!!

Stevie boy i want to remind you that i already tried to solve this Issue with a mediator .

You remeber Steve Russo ?

The result of the mediation was a skull with crossbones for rogue behaviour from your casino .

You do not have permission to view link Log in or register now.



What does that tell us about Slots of Fortune ? "

Its post 118 at this thread !

https://www.casinomeister.com/forums/threads/slotsoffortune-rival-casino-steals-my-money.40414/


Again i have to ask the rhetorical question :

What does that tell us about Slotsoffortune `?


Kasinoking i have registered a new account at Affilateguarddog but i have to wait for administator approval . If Its possible i would be very thankful if you post this statement there . It makes me very angry that these guys propaganda wrong and misleading information .


Yesterday i have received a PM which showed again how manipulative these guys are i will not post it because i try to solve this with a mediator first .

@Max

Thanks !

I will do that .
 
Now i have wait a long time to post in regarding SoF and this thread.

My Chat session today let me do that and i like to write some words.

For 4 months i have already contacted the rep here in exactly this problem what was difficult enough.

I can't believe that SoF will let it go to a so big uprising during a few euros.

Before 4 months they could decide to pay the player and maybe say to him that he are not a desirable player but they prefered to insist on their written rules and set out the way how they like.

Through this decision and not believe that players will also fight for their right they will get negative reputation not only here in US.

On the german market they also have negative press but this one with all this negative would have been not necessary.





I hope sof and i can solve this with a Mediator .
If not i will be open for all if there is any interest at this dispute from the local media , Tv shows etc i will be happy to report there .

These kind of Tv shows are not only for the german market they can be seen everywhere in the world on plattforms like youtube .
 
We prompt the complainant to send any messages we have sent him to the moderators, we have never been manipulative in any way. Even though he has been hostile and made personal attacks on our staff members, we have remained professional on every single occasion.

Our communication yesterday was to inform him that a mediator has been appointed and that he will be informed in detail by Dec 3rd. As we have already stated apart from his play, there are problems with his account information. The mediation process will give the complainant a chance to resolve such issues and have his case reviewed by an independent third party.

This is our one and only open complaint since 2008! Statements referring to negative press or open complaints, please bring them to our attention and we will do our best to resolve them. In the event such statements are posted without any facts or based on assumptions we have no choice but to consider them as biased and defamatory.

This is our final statement regarding this case and as of today we consider this issue closed. When the resolution process has concluded we will return to inform the community here accordingly.
 
@ Header

Sorry - no can do. We have a policy at Casinomeister that allows anyone to submit a complaint about any casino one time. After that, all further complaints must be concerning casinos listed in the Accredited section. There is a reason for this - to make you take responsibilities for your actions.

Apparently you haven't learned anything from this. There are a number of oldtimers here that have nary a PAB, just like there are a number of Accredited casinos which have no history of PABs. You are obviously doing something wrong and I'm instructing Max to disregard your complaint.

Sorry for being a dick, but you need to back up and take a good look at what you're doing.
 
As we have already stated apart from his play, there are problems with his account information

Of course thats why you sent me this :rolleyes::

Expired Image


In your emails you have never talked about problems with account information .

You startet that after i made this issue public .


I have sent it already in Pms and i say it again : you deceived the wrong person .
 
This is an automated email message and is sent once documents have been received. It means that your documents appear to meet the basic requirements such as picture quality, date of recent bill, etc and will be forwarded to the security team for a review. The security team reviews documents manually and approves withdrawals accordingly.

As we already stated this is our final communication regarding this and the matter is considered closed.

We prompt the complainant to send any messages we have sent him to the moderators, we have never been manipulative in any way. Even though he has been hostile and made personal attacks on our staff members, we have remained professional on every single occasion.

Our communication yesterday was to inform him that a mediator has been appointed and that he will be informed in detail by Dec 3rd. As we have already stated apart from his play, there are problems with his account information. The mediation process will give the complainant a chance to resolve such issues and have his case reviewed by an independent third party.

This is our one and only open complaint since 2008! Statements referring to negative press or open complaints, please bring them to our attention and we will do our best to resolve them. In the event such statements are posted without any facts or based on assumptions we have no choice but to consider them as biased and defamatory.

This is our final statement regarding this case and as of today we consider this issue closed. When the resolution process has concluded we will return to inform the community here accordingly.
 

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