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Slotsmillion withdrawal stalled

Discussion in 'Online Casinos' started by Steviedoo, Jun 27, 2018.

    Jun 27, 2018
  1. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Been depositing on and off this week and had some withdrawals at slotsmillion. My last three deposits were done with two vanilla mastercards(one time debit) and ecopayz. I lost my deposits that I made with MasterCard and won some money with the deposit I made with ecopayz. Made a withdrawal this morning.And have been sending in the required photo of the card and sometimes a signed affidavit cuz I sometimes forget to take a photo Of the card and was able to withdraw.

    And now I got an email later this morning.

    Hello S


    I hope this e-mail finds you well.


    Our finance department informed us that Vanilla prepaid/gift cards are not allowed on SlotsMillion.


    In order to process the withdrawal, could you please send us your bank statement showing your personal details like as name, account number and date. -


    Please send it to This email is not visible to you.m


    Thanks in advance.



    Kind regards,



    Now why would I have to send bank documents? I made the deposit with ecopayz of which I have been verified many times over.

    And after accepting a gazillion deposits with vanilla and sending in card photos and affidavits I am suddenly be8ng told that slotsmillion does not accept these cards. And yet I was able to deposit.

    And Last week on chat in passing on some other matter and i don’t remember why or the how of it but CS told me this is why they do not accept paysafe anymore at slotsmillion. I figured it was a new policy. However if you look at the deposit options it says paysafe accepted. I deposited with paysafe the very next day.

    So I am wondering how we are to know seeing that these methods are still available to deposit with.

    It is not a big withdrawal $350. But I’ve had two $800+ Withdrawals this week at slotsmillion.
     
  2. Jun 28, 2018
  3. Charlotte

    Charlotte Accredited Casino Representative

    Occupation:
    Head of Product
    Location:
    Barcelona
    Hello Steviedoo,

    I sent you a PM few hours ago on that matter (sorry I hadn't seen the thread then, hence my late reply here), I believe this issue has been discussed and solved and your withdrawal has been processed.

    Don't hesitate to PM me if there is anything I can assist you with

    Regards
     
    LadyJelena likes this.
  4. Sep 24, 2018
  5. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Just wondering what the withdrawal times are here.

    I thought there was same day withdrawals.

    I made a withdrawal on Saturday afternoon and still hasn’t been processed.
     
  6. Sep 24, 2018
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Last I know is that they do not process withdrawals on weekends, but that might has changed meanwhile.
     
    Steviedoo likes this.
  8. Sep 24, 2018
  9. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Ugh.

    Edit: just got an email saying no withdrawals on weekends and no withdrawals today as it is a holiday in Spain today and that is where financial team is located. So they said might be processed in two days.

    Not exactly cool.
     
    Harry_BKK likes this.
  10. Sep 24, 2018
  11. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver

    In the same boat but not with SM, I just made sure I locked my withdrawal so I cannot touch it.
     
  12. Sep 24, 2018
  13. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Good to see my memory is still somewhat intact as I remembered that it was the reason why I never signed up with them. :rolleyes: ..... Not cool indeed that two years later it is still the same :(
     
    Steviedoo likes this.
  14. Sep 24, 2018
  15. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Mine is locked too. 1k.

    Sucks that we have to wait 5 days for a withdrawal.
     
  16. Sep 24, 2018
  17. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Yes they do not process WD's in the weekend.
    Then Monday is 1 working day, and you might see your WD processed on Tuesday.
    Had a few WD's in the past on Friday night and did not receive them in my Skrill account before Tuesday noon.

    I love to play here, massive choice of slots and other games but their WD times are a bit behind some of the other highly rated casino's.
     
    Steviedoo likes this.
  18. Sep 24, 2018
  19. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Too restrictive on payment methods when offering bonuses too, otherwise they'd see me more often.
     
    lotusch and Steviedoo like this.

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