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Slotsmillion - nearly 300 games missing

Discussion in 'Online Casinos' started by 4048, Jul 25, 2017.

    Jul 25, 2017
  1. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
    Just went over to Slotsmillion.com where I saw they currently only offer 1661 games, compared to https://webcache.googleusercontent.com/search?q=cache:D-vm40qWnmUJ:https://www.slotsmillion.com/en/games/blueprint/+&cd=2&hl=en&ct=clnk&gl=mt"] last visit (link is webcache).

    Among the missing is NextGen, ThunderKick, Elk Studios and Big Time Gaming but there are more. Seems Felt is new.

    Anyone here knows what has happened, or got any theories on why all those names are now missing?
     
    Last edited by a moderator: Jul 26, 2017
  2. Jul 25, 2017
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    They have at least four reps in here and are accredited. Send one of them a pm and ask and I'm sure they will reply and tell you the reason very fast.
    You can find them in the list of i-Gaming Reps above.
    I've never signed up so I have no clue.

    Edit: Just checked and I have 1983 games.
     
    Last edited: Jul 25, 2017
  4. Jul 25, 2017
  5. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    They are still listed on my page, BTG has been gone for awhile.
     
  6. Jul 25, 2017
  7. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
    It is possible that they've simply added IP-tracking and those providers aren't available from Malta.
    I think I played BTG fun mode there pretty recently though, yesterday, or possibly Friday.

    And the other providers I mentioned disappearing was a bit surprising to me.

    Edit: It was actually today I played Danger: High Voltage, found it open in another tab, lol.

    So to me it seems they removed 300+ games within the past few hours.
     
  8. Jul 25, 2017
  9. quber

    quber Senior Member

    Occupation:
    spy
    Location:
    Europe
    Do you have those games available at other Casino's? they are all supplied through NYX so maybe they are blocking Malta.
     
  10. Jul 25, 2017
  11. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    Bonanza is available for me here in the UK but it is only showing a total of 379 or so games so it looks it is geo blocking certain games.
     
  12. Jul 25, 2017
  13. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
    Yep, Slotsmillion seems to be the only casino that are missing the providers.

    I heard they have reps here on CM, but I don't know who they are or how to get in touch with them, if anyone would be so kind maybe they have a concrete answer that works better than this speculation :)
     
  14. Jul 25, 2017
  15. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    If you go back to post 2 in this very thread I've already told you.
    Maybe a link will do better https://www.casinomeister.com/forums/private.php?do=newpm&u=6027

    Either ask about the games or give him a link to this thread.
     
  16. Jul 25, 2017
  17. Matti

    Matti Senior Member MM

    Occupation:
    Business Development Tech
    Location:
    Sweden
    For me it shows 1984 games available. All games they get from NYX, including Bonanza, are there.
     
  18. Jul 25, 2017
  19. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
  20. Jul 25, 2017
  21. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Why do you have one more game than me? It's not fair :eek:

    People in Stockholm...:rolleyes:
     
  22. Jul 25, 2017
  23. Matti

    Matti Senior Member MM

    Occupation:
    Business Development Tech
    Location:
    Sweden
    Haha, we are always a little better than you country folks :D

    SlotsMillion ALL 1984 GAMES LOG IN ALL 1984
     
  24. Jul 26, 2017
  25. Thomas-SlotsMillion

    Thomas-SlotsMillion Online Gaming Affiliate Manager

    Location:
    Barcelona
    Hey guys,

    Let me give you some updates about what happened.

    Due to incidents on NYX platform, we had to deactivate the games from the 11 providers we get through NYX as they were not loading anymore. Providers affected includes Nextgen, Thunderkick, Elk Studios, Lightning Box, Big Time Gaming, Ainsworth, 1x2 Gaming, Cryptologic, Core Gaming, Chance Interactive and Casino Technology, and that stands for exactly 266 games on SlotsMillion.

    The incident lasted from around 1.30PM till 2.30-3.00PM (CET).

    Not all casinos were affected. Only the casinos receiving the game providers through the same NYX platform than us were.

    FYI, they also had another downtime few hours ago, between 8.11AM and 9:31AM (CET) but games are up and working fine now :)

    Cheers,
    Thomas - SlotsMillion.



    P.S. Don't hesitate to contact Customer Support through our live chat or to PM one of us (Alexandre - CEO & co-founder, Charlotte - Head of Product or myself - Affiliate Manager) here on Casinomeister whenever such things happen to get a fastest answer :thumbsup:
     
  26. Jul 26, 2017
  27. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
    Thank you Thomas!
     
  28. Jul 26, 2017
  29. vansdee

    vansdee Banned User - sockpuppet - luckster77, kittie3, s

    Location:
    Frankfurt

    noted. Thx a lot,. That clarifies stuff
     
  30. Jul 26, 2017
  31. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Can see they have the UKGC license still pending .... will sign up when they accept UK players ... Mr Slots Million any idea how long it will be before open to UK players ? :D
     
  32. Jul 26, 2017
  33. 4048

    4048 Experienced Member

    Occupation:
    Site manager
    Location:
    Malta
    On a somewhat related note, SlotsMillion is great imo. I didn't qualify for any bonuses but they were generous enough to offer 50% on first deposit regardless. And their game selection is great, my favorites BTG and Merkur is there though they're still missing Magic Mirror Deluxe II :)
     
  34. Jul 26, 2017
  35. Sonict

    Sonict Experienced Member MM

    Location:
    Ontario, Canada
    Since this is kinda related since it is about the number of games I can see after logging in, maybe you can answer these questions I have for you Thomas-SlotsMillion .

    1) I am a Canadian and I can play Merkur slots on other sites, but on yours I have this issue... When I am not logged in, I can see the "merkur" games and play them fine, but the instant I am logged in... The provider doesn't even show up on the list. Could you look into this? We as Canadians should be allowed to play Merkur now...

    2) Will you guys support "Ecopayz" as a cashout method? While you guys are fast at the bankwire cashout option, it costs me a arm and a leg since by the time the cashout reaches me, $20+ has gone to all of the banks in between yours and mine. Also since it is an "International" one. My bank once it gets here takes $15 as well...

    Hope you can answer my questions. :)
     
  36. Jul 27, 2017
  37. Thomas-SlotsMillion

    Thomas-SlotsMillion Online Gaming Affiliate Manager

    Location:
    Barcelona
    Hi Deeplay,

    Mr SlotsMillion is glad to see how excited you are about signing up in his casino! Not so long anymore. Let's meet here in September... ;)

    Hi again 4048,

    Thanks for the feedback :) However, allow me to correct you here: we do have You must register/login in order to see the link. from Merkur. Though there is a reason why you thought we did not.
    When deactivating the first version ("Magic Mirror Deluxe") and replacing it with the new one ("Magic Mirror Deluxe II"), our Game Manager did not change its thumbnail nor its name as the game in itself is literally the same except that the format changed: from Flash to HTML5.
    Anyway, we have updated both the thumbnail and the name so that there is no confusion possible, anymore. :thumbsup:

    Thanks again.

    Hi Sonict,

    1) I tried myself using a Canadian VPN and had the same happening. Let me forward that feedback to the product team so they investigate. I'll keep you informed!

    2) We are well aware about that and we know it's a problem for our Canadian customers. What you don't see in these transactions though, is that we pay $35 on top of each withdrawal + 3% of the amount withdrawn to cover ourselves most of the money kept by the intermediary and final banks.
    Good news is, Ecopayz as a cashout method is planned to be available in the next 4-6 weeks on SlotsMillion. Moreover, we will also integrate Interac, another payment method for Canada based players - similar to Trustly.

    Thanks again for the feedback, Sonict :thumbsup:


    Cheers,
    Thomas - SlotsMillion.
     
  38. Jul 27, 2017
  39. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Good one looking forward to trying you guys out :thumbsup:
     

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