Slotsmillion - nearly 300 games missing

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
Just went over to Slotsmillion.com where I saw they currently only offer 1661 games, compared to https://webcache.googleusercontent.com/search?q=cache:D-vm40qWnmUJ:https://www.slotsmillion.com/en/games/blueprint/+&cd=2&hl=en&ct=clnk&gl=mt"] last visit (link is webcache).

Among the missing is NextGen, ThunderKick, Elk Studios and Big Time Gaming but there are more. Seems Felt is new.

Anyone here knows what has happened, or got any theories on why all those names are now missing?
 
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Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
They have at least four reps in here and are accredited. Send one of them a pm and ask and I'm sure they will reply and tell you the reason very fast.
You can find them in the list of i-Gaming Reps above.
I've never signed up so I have no clue.

Edit: Just checked and I have 1983 games.
 
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4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
They are still listed on my page, BTG has been gone for awhile.

It is possible that they've simply added IP-tracking and those providers aren't available from Malta.
I think I played BTG fun mode there pretty recently though, yesterday, or possibly Friday.

And the other providers I mentioned disappearing was a bit surprising to me.

Edit: It was actually today I played Danger: High Voltage, found it open in another tab, lol.

So to me it seems they removed 300+ games within the past few hours.
 

quber

Senior Member
Joined
Feb 25, 2004
Location
Europe
Do you have those games available at other Casino's? they are all supplied through NYX so maybe they are blocking Malta.
 

interlog

Meister Member
webmeister
PABnonaccred
MM
Joined
Mar 29, 2015
Location
London
Bonanza is available for me here in the UK but it is only showing a total of 379 or so games so it looks it is geo blocking certain games.
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
Do you have those games available at other Casino's? they are all supplied through NYX so maybe they are blocking Malta.

Yep, Slotsmillion seems to be the only casino that are missing the providers.

I heard they have reps here on CM, but I don't know who they are or how to get in touch with them, if anyone would be so kind maybe they have a concrete answer that works better than this speculation :)
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
Yep, Slotsmillion seems to be the only casino that are missing the providers.

I heard they have reps here on CM, but I don't know who they are or how to get in touch with them, if anyone would be so kind maybe they have a concrete answer that works better than this speculation :)

If you go back to post 2 in this very thread I've already told you.
Maybe a link will do better Outdated URL

Either ask about the games or give him a link to this thread.
 

Matti

Senior Member
MM
Joined
Apr 18, 2014
Location
Sweden
For me it shows 1984 games available. All games they get from NYX, including Bonanza, are there.
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
If you go back to post 2 in this very thread I've already told you.
Maybe a link will do better Outdated URL

Either ask about the games or give him a link to this thread.

Thanks, input requested now.
 

Thomas-SlotsMillion

Newbie member
Joined
Apr 12, 2016
Location
Barcelona
Hey guys,

Let me give you some updates about what happened.

Due to incidents on NYX platform, we had to deactivate the games from the 11 providers we get through NYX as they were not loading anymore. Providers affected includes Nextgen, Thunderkick, Elk Studios, Lightning Box, Big Time Gaming, Ainsworth, 1x2 Gaming, Cryptologic, Core Gaming, Chance Interactive and Casino Technology, and that stands for exactly 266 games on SlotsMillion.

The incident lasted from around 1.30PM till 2.30-3.00PM (CET).

Not all casinos were affected. Only the casinos receiving the game providers through the same NYX platform than us were.

FYI, they also had another downtime few hours ago, between 8.11AM and 9:31AM (CET) but games are up and working fine now :)

Cheers,
Thomas - SlotsMillion.



P.S. Don't hesitate to contact Customer Support through our live chat or to PM one of us (Alexandre - CEO & co-founder, Charlotte - Head of Product or myself - Affiliate Manager) here on Casinomeister whenever such things happen to get a fastest answer :thumbsup:
 

vansdee

Banned User - sockpuppet - luckster77, kittie3, s
Joined
Jul 26, 2017
Location
Frankfurt
Hey guys,

Let me give you some updates about what happened.

Due to incidents on NYX platform, we had to deactivate the games from the 11 providers we get through NYX as they were not loading anymore. Providers affected includes Nextgen, Thunderkick, Elk Studios, Lightning Box, Big Time Gaming, Ainsworth, 1x2 Gaming, Cryptologic, Core Gaming, Chance Interactive and Casino Technology, and that stands for exactly 266 games on SlotsMillion.

The incident lasted from around 1.30PM till 2.30-3.00PM (CET).

Not all casinos were affected. Only the casinos receiving the game providers through the same NYX platform than us were.

FYI, they also had another downtime few hours ago, between 8.11AM and 9:31AM (CET) but games are up and working fine now :)

Cheers,
Thomas - SlotsMillion.



P.S. Don't hesitate to contact Customer Support through our live chat or to PM one of us (Alexandre - CEO & co-founder, Charlotte - Head of Product or myself - Affiliate Manager) here on Casinomeister whenever such things happen to get a fastest answer :thumbsup:


noted. Thx a lot,. That clarifies stuff
 

Deeplay

New World Order
webmeister
CAG
mm1
Joined
Aug 27, 2008
Location
The biG Eu
Can see they have the UKGC license still pending .... will sign up when they accept UK players ... Mr Slots Million any idea how long it will be before open to UK players ? :D
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
Can see they have the UKGC license still pending .... will sign up when they accept UK players ... Mr Slots Million any idea how long it will be before open to UK players ? :D

On a somewhat related note, SlotsMillion is great imo. I didn't qualify for any bonuses but they were generous enough to offer 50% on first deposit regardless. And their game selection is great, my favorites BTG and Merkur is there though they're still missing Magic Mirror Deluxe II :)
 

Sonict

Meister Member
mm1
Joined
Mar 25, 2017
Location
Ontario, Canada
Since this is kinda related since it is about the number of games I can see after logging in, maybe you can answer these questions I have for you Thomas-SlotsMillion .

1) I am a Canadian and I can play Merkur slots on other sites, but on yours I have this issue... When I am not logged in, I can see the "merkur" games and play them fine, but the instant I am logged in... The provider doesn't even show up on the list. Could you look into this? We as Canadians should be allowed to play Merkur now...

2) Will you guys support "Ecopayz" as a cashout method? While you guys are fast at the bankwire cashout option, it costs me a arm and a leg since by the time the cashout reaches me, $20+ has gone to all of the banks in between yours and mine. Also since it is an "International" one. My bank once it gets here takes $15 as well...

Hope you can answer my questions. :)
 

Thomas-SlotsMillion

Newbie member
Joined
Apr 12, 2016
Location
Barcelona
Can see they have the UKGC license still pending .... will sign up when they accept UK players ... Mr Slots Million any idea how long it will be before open to UK players ? :D

Hi Deeplay,

Mr SlotsMillion is glad to see how excited you are about signing up in his casino! Not so long anymore. Let's meet here in September... ;)

On a somewhat related note, SlotsMillion is great imo. I didn't qualify for any bonuses but they were generous enough to offer 50% on first deposit regardless. And their game selection is great, my favorites BTG and Merkur is there though they're still missing Magic Mirror Deluxe II :)

Hi again 4048,

Thanks for the feedback :) However, allow me to correct you here: we do have
You do not have permission to view link Log in or register now.
from Merkur. Though there is a reason why you thought we did not.
When deactivating the first version ("Magic Mirror Deluxe") and replacing it with the new one ("Magic Mirror Deluxe II"), our Game Manager did not change its thumbnail nor its name as the game in itself is literally the same except that the format changed: from Flash to HTML5.
Anyway, we have updated both the thumbnail and the name so that there is no confusion possible, anymore. :thumbsup:

Thanks again.

Since this is kinda related since it is about the number of games I can see after logging in, maybe you can answer these questions I have for you Thomas-SlotsMillion .

1) I am a Canadian and I can play Merkur slots on other sites, but on yours I have this issue... When I am not logged in, I can see the "merkur" games and play them fine, but the instant I am logged in... The provider doesn't even show up on the list. Could you look into this? We as Canadians should be allowed to play Merkur now...

2) Will you guys support "Ecopayz" as a cashout method? While you guys are fast at the bankwire cashout option, it costs me a arm and a leg since by the time the cashout reaches me, $20+ has gone to all of the banks in between yours and mine. Also since it is an "International" one. My bank once it gets here takes $15 as well...

Hope you can answer my questions. :)

Hi Sonict,

1) I tried myself using a Canadian VPN and had the same happening. Let me forward that feedback to the product team so they investigate. I'll keep you informed!

2) We are well aware about that and we know it's a problem for our Canadian customers. What you don't see in these transactions though, is that we pay $35 on top of each withdrawal + 3% of the amount withdrawn to cover ourselves most of the money kept by the intermediary and final banks.
Good news is, Ecopayz as a cashout method is planned to be available in the next 4-6 weeks on SlotsMillion. Moreover, we will also integrate Interac, another payment method for Canada based players - similar to Trustly.

Thanks again for the feedback, Sonict :thumbsup:


Cheers,
Thomas - SlotsMillion.
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
I would also like to play this game.

What game are you referring to?

If it's Magic Mirror Deluxe II that was discussed earlier in the thread, go for it! Great Book of Ra remake, where retriggers gets you additional expanding symbols.
 

Francois2

Dormant account
Joined
Aug 1, 2017
Location
Barcelona
Hello everyone.

I'm François, the Game Manager from SlotsMillion.

I was reading this topic, and yes, we noticed a lot of slots were trying to use the same theme or the same mechanisms as Book of Ra.
We gathered the ones we have in a subcategory we called "Sons of Ra" in our Theme filter.

It's like.. a little melting pot of what could sound like or look like Book of Ra more or less.

P.S: Thank you very much for highlighting Magic Mirror Deluxe II features, I didn't notice the similarities.

Regards.
 

Thomas-SlotsMillion

Newbie member
Joined
Apr 12, 2016
Location
Barcelona
Since this is kinda related since it is about the number of games I can see after logging in, maybe you can answer these questions I have for you Thomas-SlotsMillion .

1) I am a Canadian and I can play Merkur slots on other sites, but on yours I have this issue... When I am not logged in, I can see the "merkur" games and play them fine, but the instant I am logged in... The provider doesn't even show up on the list. Could you look into this? We as Canadians should be allowed to play Merkur now...

2) Will you guys support "Ecopayz" as a cashout method? While you guys are fast at the bankwire cashout option, it costs me a arm and a leg since by the time the cashout reaches me, $20+ has gone to all of the banks in between yours and mine. Also since it is an "International" one. My bank once it gets here takes $15 as well...

Hope you can answer my questions. :)

Hi Sonict,

One good news! Merkur games are now available for Canadian players on SlotsMillion :thumbsup: I would appreciate if you could confirm that you see them properly while logged in.

Next step: Ecopayz as a cashout method :)

Cheers,
T.
 

4048

Experienced Member
Joined
Jul 20, 2017
Location
Malta
Hi Sonict,

One good news! Merkur games are now available for Canadian players on SlotsMillion :thumbsup: I would appreciate if you could confirm that you see them properly while logged in.

Next step: Ecopayz as a cashout method :)

Cheers,
T.

Good for the Canadians :)

Speaking of Merkur, Bally Wulff and the "Sons of Ra" category, I'm fairly sure you have mixed up some Bally Wulff and Merkur slots in those categories. As an example I believe book of Romeo and Julia and Fort Brave are both Bally Wulff.

And then onto the Sons of Ra category: If you want to include all games that play like Book of Ra and not just themed after it (like Magic Mirror), you are missing a whole lot of Merkur and bally wulff games. Magic Book and Magic Book 6, Crystal Ball, the previously mentioned Book of Romeo and Julia all play like Book of Ra.
 
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