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Slots of Vegas just takes your money

Discussion in 'Casino Complaints - Non-Bonus Issues' started by amatrine, Jan 11, 2007.

    Jan 11, 2007
  1. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I wont even PIB since I was stupid to play here in the first place.

    I deposited $25 by instadebit. It said it was sucessfull. THe money did not show up in the casino account. The live chat said it was declined.
    Well today it showed up out of my bank. They are refusing to give me the money I deposited ! When I talked to live chat they terminated me.
    What a bunch of crooks!!! I complained to instadebit and they told me there was no way to track that the money went there! Come on!

    I had this happen once with an instadebit deposit at a reputable place and that casino manually credited it.

    Ama
     
  2. Jan 11, 2007
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Oh Dear

    It's not just Neteller then. I have seen a similar complaint about Click2Pay.
    The lengths that casinos have to go to in order for US banks to not realise these are gambling transactions makes it hard for the bank to track down the money. It is just possible that the rogues have caught on to this, and will take advantage if they can. $25 is not much, but if they pocket a load of these it all adds up. If you persist, they will probably find the money, but if you simply give up I bet they will treat it as a complimentary bonus from you!
     
  4. Jan 11, 2007
  5. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Re

    They now have it im my transaction history as denied and it wasnt before.

    Geezeee,,,, I always get the same person live chat. When I told him it came out of mybank his reponse was oh, you can make another deposit now!
    Come one! I want my money that I deposited. Arggg I feel like someone stole money from my wallet. Makes me angry. I havnt given up, but I havnt got anywhere either. I know darn well he can check that that money went though because the same thing happened at anoter place, they checked it,
    and credited my acount in 5 minuits. Either they are real stupid or they are
    just sitting there laughing saying lets see how much longer she tries to get her 25 bucks.

    Ama
     
  6. Jan 11, 2007
  7. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Slots of Vegas = Prism. Enough said.
     
  8. Jan 11, 2007
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    1 person likes this.
  10. Jan 11, 2007
  11. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Re

    I do. I spend most of my money at club world.

    I had tried 10 bucks at this place once and went far with it , hadnt played liek that on so little money in such a long time I decided to put in another 25.

    I know, Ihave a big L on my forehead today,lol

    AMa
     
  12. Jan 11, 2007
  13. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I will be surprised if you get an answer from the Manager. I tried that more than a year ago but didnt get the courtesy of a single reply.
     
  14. Jan 11, 2007
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  16. Jan 11, 2007
  17. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    I don't think it's the amount, it's the thought that you were taken. I also had an issue with money deposited and not credited (thank goodness it was one of the good casinos) but when it happened to me, the reaction was the same. I couldn't help it (the reaction). It was like tossing money into the fireplace and it going "poof" Truly a lousy feeling.
     
  18. Jan 11, 2007
  19. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Ama

    Yeah no doubt. My husband is laughing at me saying I would have lost it anyway, hes not getting the piont,lol

    Ama
     
  20. Jan 12, 2007
  21. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    re

    I just had the same glitch happen again at a more reputable place. here is the live chat and the way it should happen!

    Please wait for a site operator to respond.
    Thank you for using our LiveChat Service. This is 'Chris'. How can I help you?
    amatrine: Hi there, I just made an instadebit deposit, and it did not credit to the casino account
    Chris: Okay.
    Chris: One moment.
    Chris: It is in your account now.
    Chris: Is there anything else I can help you with?
    amatrine: ok thanks, no thats all


    Come on Slots of Vegas! Why cant you get it together .

    Ama
     
  22. Jan 12, 2007
  23. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
  24. Jan 12, 2007
  25. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Re

    Still no word:(

    This really burns me up. I never had this happen before where I never even got to play my money.

    AMa
     
  26. Jan 12, 2007
  27. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Re

    Resloved. I got a different live operator today, and it was resolved. Thankyou Chris.

    Ama
     

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