Slots Magic problem

pm270

Multiple forum accounts - mc13 in disguise
Joined
Mar 29, 2018
Location
vancouver
slots magic casino doesnt pay ..properly...i was playing vikings go berzerk..got thebonus and as my wild was the fat guy there i was betting $1,25.. ..first spin didnt pay but got 4wild second spin payz me 170 credits..third spin payz 200..fourth spin another 300.with 2wilds .then fifth spin 300 six spin payz 400 something..and the last spin lots of wild showed up..and it sayz big win..payz atlease 2000 plus....but they only paid me $30.but no credits been added to my account..now they told me i only won $30. which is bs...for $1.25 betting .all those credit that i won during the spin only $30...now they want me to send them a picture to prove it...they know i dont have..its not like i take a picture every spins..so now i dont know if they still gona pay me..someone help me out here..i got a picture for the final spin result...the one that has marked all wilds..Old Attachment (Invalid)
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've moved your posts to a new thread here. I will let the casino rep that you are having an issue - perhaps she can help.
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
slots magic casino doesnt pay ..properly...i was playing vikings go berzerk..got thebonus and as my wild was the fat guy there i was betting $1,25.. ..first spin didnt pay but got 4wild second spin payz me 170 credits..third spin payz 200..fourth spin another 300.with 2wilds .then fifth spin 300 six spin payz 400 something..and the last spin lots of wild showed up..and it sayz big win..payz atlease 2000 plus....but they only paid me $30.but no credits been added to my account..now they told me i only won $30. which is bs...for $1.25 betting .all those credit that i won during the spin only $30...now they want me to send them a picture to prove it...they know i dont have..its not like i take a picture every spins..so now i dont know if they still gona pay me..someone help me out here..i got a picture for the final spin result...the one that has marked all wilds..Old Attachment (Invalid)

hi pm270, could you please send me your Slotsmagic username and i will check with Support and get back to you
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
... i only won $30. which is bs...for $1.25 betting .all those credit that i won during the spin only $30...
The bonus round is NOT played at the stake you are betting when you hit it, but the AVERAGE of your bets when winning the "tokens".
Were you betting $1.25 the WHOLE time you played this game?
Or did you do lots of spins earlier at lower stakes?

EG. I got this feature last night while on 10p stakes (£2.50/spin), but the coin value of the bonus was 8.829p because I collected some of the tokens on 5p bets.

VGBbets.jpg

KK
 

luxey

Newbie member
Joined
May 14, 2013
Location
South Shore, Nova Scotia
I have been waiting for a withdraw since Aug 19th from Slotsmagic and their support is not very helpful, I have sent 3 emails in the past 5 days no response to any of them.
 

JGslots

Ueber Meister
webmeister
PABinit
Joined
Feb 12, 2013
Location
Wales
I have been waiting for a withdraw since Aug 19th from Slotsmagic and their support is not very helpful, I have sent 3 emails in the past 5 days no response to any of them.

Hey Luxey, there is a Slots Magic rep on here. Drop @Krystal_EGO a PM she's great and will be able to help you.

Rob :)
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Hi Luxey , i checked your account and your withdrawal was processed. If you recall the delay was about us getting the full and correct bank details ?
Anyway, check your bank account on Monday or Tuesday and if it still hasn't arrived please PM me here and i will investigate some more

Krystal


I have been waiting for a withdraw since Aug 19th from Slotsmagic and their support is not very helpful, I have sent 3 emails in the past 5 days no response to any of them.
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Hi Krystal,

I e-mailed the affiliate team a few times but I never got an answer.
May I ask you a question directly?

I was trying to add banners for Luna Casino but when I test them they are not working.
It seems maybe my affiliate account is not setup to promote Luna?

I can do Slotsmagic, Drueckglueck and PlayOjo with no trouble.

Thanks!

Mark.
 
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Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
that's weird, can you send me your affiliate username please and i will test them for you
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Mark i found it and you are enabled for Luna
i Pm'd you the banner code, see if it works now
 

luxey

Newbie member
Joined
May 14, 2013
Location
South Shore, Nova Scotia
Hi Luxey , i checked your account and your withdrawal was processed. If you recall the delay was about us getting the full and correct bank details ?
Anyway, check your bank account on Monday or Tuesday and if it still hasn't arrived please PM me here and i will investigate some more

Krystal
Thanks Krystal, it is a holiday here on Monday so I will wait until Tuesday and let you know. According to support on Live chat it was processed on August 19th I've never waited this long for a bank wire to go through.
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Thanks Krystal, it is a holiday here on Monday so I will wait until Tuesday and let you know. According to support on Live chat it was processed on August 19th I've never waited this long for a bank wire to go through.

Luxey wires to Canada are notoriously slow
Have you ever tried using ecopayz ?
 

luxey

Newbie member
Joined
May 14, 2013
Location
South Shore, Nova Scotia
My issue with my withdrawal has not been resolved as if yet.. Support emailed me a few days ago said my banking info was wrong, I'm not sure how seeing I had originally sent a copy of a void cheque to them. Anyways I emailed them back my banking information again but have yet to hear back from them. Worst email support ever!!!
 

Krystal_EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Your bank wire was rejected by the bank because they said both the transit number and back account numbers were wrong. Now you have ''emailed us your banking information again '' but its exactly the same as the first details you sent . If we process the wire again its unlikely they will accept it this time either and then we are out of options . I suggested to you to open a Ecopayz account , could you have a think about it please ?

My issue with my withdrawal has not been resolved as if yet.. Support emailed me a few days ago said my banking info was wrong, I'm not sure how seeing I had originally sent a copy of a void cheque to them. Anyways I emailed them back my banking information again but have yet to hear back from them. Worst email support ever!!!
 
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