update
Reference number: LTK494019615558X Please use this ticket number in any correspondence with us.
Subject: Fw: documents
Dear "first name"
I am following up on all emails and issues since we switch to RTG as our support staff have made some serious errors. I noticed you were sent a few emails asking for documents in zip format yet your documents were received fine!
I have now processed your withdrawal and will send express first thing tommorrow morning. I would like to apologize for the poor service you received and going forward we will improve the service we offer to you.
Please feel free to contact us if you have any additional questions.
Sincerely,
Georgina
it seems to me like good news...let's wait and see.
Mean time Thanks to Georgina.
Reference number: LTK494019615558X Please use this ticket number in any correspondence with us.
Subject: Fw: documents
Dear "first name"
I am following up on all emails and issues since we switch to RTG as our support staff have made some serious errors. I noticed you were sent a few emails asking for documents in zip format yet your documents were received fine!
I have now processed your withdrawal and will send express first thing tommorrow morning. I would like to apologize for the poor service you received and going forward we will improve the service we offer to you.
Please feel free to contact us if you have any additional questions.
Sincerely,
Georgina
it seems to me like good news...let's wait and see.
Mean time Thanks to Georgina.