1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Your Input Please SlotoCash Mailer what do you think?

Discussion in 'Online Casinos' started by chayton, Jul 23, 2015.

    Jul 23, 2015
  1. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I have an account with Sloto but haven't really played there for quite a while. Today I got the below letter in my snail mail - I thought it was nice of them to think of me considering I hadn't played there for awhile. I thought I'd take a break from working and play the freebie, but when I went to claim it, I was denied.

    I went to chat and this is what I was told.

    Anyhow I thought maybe I hadn't seen something on the mail and took a closer look, but I didn't see anything about it being a 'Welcome back but only if you've deposited recently' so I thought I'd see what you guys think. Honestly it's not that big of a deal, it was a free $10 chip that I wouldn't have been able to make playthrough on anyhow probably, but I still find myself annoyed by it.

    SlotoCash Mailer what do you think?: sloto.jpg,Jul 23, 2015
     
    2 people like this.
  2. Jul 23, 2015
  3. cpdnd31

    cpdnd31 Ueber Meister CAG webmeister

    Occupation:
    -
    Location:
    where the taxes are the highest
    I think its pretty shitty that they did a bait an switch with ya, its almost like here is coupon for ten but you cant use so lets give you a different bonus instead.
     
    1 person likes this.
  4. Jul 23, 2015
  5. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    We have missed you so please come back and try us again with this freebie. Only condition to taking it is that you are an active depositer.

    It really makes you wonder just who deals with promotions and marketing at some casinos. Obviously anyone in the world getting that email would take it that its the fact they haven't deposited in so long that's the reason they are getting enticed back. Not at SlotoCash tho lol.
     
    1 person likes this.
  6. Jul 23, 2015
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Had a similar story some 7 months ago when i was looking for a new hangout after 32RED introduced their pending period. I had a account with Sloto for some time but didn't deposit in like 2 or 3 years. I got a 30NPB coupon with max. 150 withdrawal. Met the WR playing only T-Rex and submitted my withdrawal, was only for 30$ but i saw it as a trial withdrawal to see their withdrawal times. It was declined for the exact same reason. :mad:

    So similar only a little worse....they let me claim it, play it, submit withdrawal and then declined it. :mad: Needless to say they did not become my new hangout.

    Ended up giving them a new name: SLOTOCRAP :D
     
    1 person likes this.
  8. Jul 23, 2015
  9. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Well to be fair, I bet this code has been posted all over the free chip places so there are probably tons of people who didn't receive the mail trying to claim it. I just sent a scan of the letter to support asking whether this was sent to me in error. Let's see what they come back with. At this point I don't much care anymore since my break time is over and I have to get back to work anyhow. ;)
     
  10. Jul 23, 2015
  11. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    That's cool and all, but I'm sure they have a database of who received the mailer and who didn't. They could have easily cross referenced that to your claim to have gotten it and redeemed it via live chat. And not ONCE did she say "I'm sorry about the mixup." or anything similar.

    On another note, is it just me, or was the CSR cut & dry? That's not how CSR's should be. It's like they're reading from a damned script or something instead of actually understanding the player's concerns and issues.

    I guess not all CSR's can be like this one from Netflix:

    [​IMG]
     
    5 people like this.
  12. Jul 24, 2015
  13. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    lol I definitely think your chat was much more enjoyable! :thumbsup:
     
  14. Jul 24, 2015
  15. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    hehe....it wasn't mine, that chat is actually pretty viral :)
     
    1 person likes this.
  16. Jul 24, 2015
  17. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    :oops: I don't get out much lately. :p
     
  18. Jul 24, 2015
  19. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    You must register/login in order to see the link.

    :lolup:
     
  20. Jul 24, 2015
  21. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    ha...ok then how about "I don't pay attention to much lately..." Better?
     
  22. Jul 24, 2015
  23. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    ;) I know what you mean......like that for me all the time :D
     
    1 person likes this.
  24. Jul 24, 2015
  25. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    Chayton you have every reason to be upset with that offer. I know it is not the value of the coupon but the principle. They obviously wanted to give you a freebie to try and then hoped you would take the 100% match. I would be interested to hear what customer support has to say.
     
    1 person likes this.
  26. Jul 24, 2015
  27. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Yes me too, but since they haven't bothered responding in 24 hours I guess we may never know! :rolleyes:
     
  28. Jul 28, 2015
  29. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Bonus coupon, now redeemed

    Hi there,

    @chayton, please note that I've sent you a PM.

    Furthermore, the bonus has been redeemed to your account.

    Best,
    Ms. Sloto
     
    3 people like this.
  30. Jul 28, 2015
  31. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    I actually like Sloto cash. The support has always been great when i contact them. I had a slight issue months ago but all has been well since. I especially like their cashback promo. I am happy this was resolved :). I hope you do well.
     
  32. Jul 28, 2015
  33. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Got your message, thanks. :thumbsup:

    FWIW, I never did receive any response to my email to Sloto support, I asked Ms. Sloto to check to see if they even received it.
     

Share This Page