1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice

Poll:Best Screenshot of the Month?



Candidates Revealed...Cast your vote!.
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Slotocash $2,300 winnings...one spin over $10.00

Discussion in 'Online Casinos' started by Sheehan024, Jul 16, 2017.

    Jul 16, 2017
  1. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Hello.

    I deposited $300 on Slotocash and received a bonus. After 24 hours of play, and 3,290 worth of Comp points (wagering under $10.00) I cleared my bonus and won $2300+ playing Panda Magic. I accidentally wagered $12.50 on ONE spin, because I misclicked. Not that it matters but I lost on the spin. As soon as I noticed my spin was $12.50 I contacted support. I haven't heard anything since....are my winnings in jeopardy?
     
  2. Jul 16, 2017
  3. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Slotocash rep?
     
  4. Jul 16, 2017
  5. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    Here is their rep. Send her a pm https://www.casinomeister.com/forums/members/sloto.html

    Was that high bet after you had cleared the wagering?
    Since you contacted support they should see that it was a simple mistake. At least you can hope so since they don't have any system that prevents you from doing such a mistake.

    Congrats on your win and I hope you'll get paid if it happened as you described it :)
     
  6. Jul 16, 2017
  7. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Slotocashs customer service has been great. I hope they get this right.
     
  8. Jul 16, 2017
  9. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    What is your VIP status? I believe that makes a difference.
     
  10. Jul 16, 2017
  11. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Low. I've only made two deposits. I feel VIP status shouldn't play a factor. 1 misclick spin of $12.50 out of about 1,000 spins shouldn't be cause to confiscate $2,300. Perhaps I shouldn't have made a forum post, because in no way am I trying to bad mouth Slotocash. If it's worth anything my bonus had been cleared for almost 15 hours prior to my misclick spin. I contacted support as soon as it happened. What do you guys and girls think?
     
  12. Jul 16, 2017
  13. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    If your Bonus was cleared then as far as i know you shouldn't be worried at all.
    But i rarely play RTG and can't say i'm up to date with their Bonus Rules - so don't quote me on it:)
     
  14. Jul 16, 2017
  15. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    It would seem logical that once the bonus is cleared you'd be free to bet any size you'd like. I cannot find an explanation in the terms and conditions though.
     
  16. Jul 16, 2017
  17. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    So sorry :(. I really hate to see that happen. I hope you get everything straightened. I have seen so many posts about the bonuses :mad:. The few casinos i play at i never have to worry about them. I know if i am offered a bonus it is up and up and safe to accept :thumbsup:. Any other casino i venture to i never accept a bonus on my deposits, too many hoops to jump thru. A few extra bucks is just not worth the head ache of worrying whether or not i broke a rule by mistake. Smooth sailing.
     
  18. Jul 16, 2017
  19. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    You understand. It's an unsettling waiting period for me at the moment. My intention was never to break any rules, it was ONE simple misclick. Slotocash has some great bonuses, so its hard to pass up. They have low rollover and no max cashout as well. I really hope a the rep can see this thread so he or she can clarify for us.
     
  20. Jul 16, 2017
  21. nikantw

    nikantw Ueber Meister MM PABaccred

    Occupation:
    A bit of this and that
    Location:
    EU
    I don't know about this casino, but Digimedia has a 15% max bet rule if you have bonus or winnings from fs. But they are very ok with a player making bets bigger than that a few times, even before completing WR. Support explained that to me, the rule is there to protect them, not take winnings from players that make a mistake.

    So if these guys are anything like that you have nothing to worry about. :)
     
  22. Jul 16, 2017
  23. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Thanks nikantw. That lowers my anxiety level a touch.
     
  24. Jul 16, 2017
  25. Sheehan024

    Sheehan024 Newbie member

    Location:
    Connecticut
    Does anyone else have any personal or heard of any stories like this before? If so what was the outcome?
     
  26. Jul 16, 2017
  27. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    It depends on the casino.
    I certainly HAVE heard of players losing out even AFTER completing the WR, but I hope that wont be the case here.
    As today is Sunday, you may have to wait until tomorrow for their decision. Try to stay clam!

    KK
     
  28. Jul 16, 2017
  29. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I do know that you are bound by bonus rules until you make a withdrawal.

    You did the right thing in contacting support right away. Contact the rep as well if you haven't already, but don't expect any answers before end of business day Monday I think.

    In your favour that you did not win on the spin, against you that you are quite a new player.

    I for one will think less of Slotocash if they confiscate your balance because of one mis-click long after meeting wagering.

    Worse case scenario, you should have your deposit returned to you at least.

    If in the unfortunate event they do confiscate your winnings, you could PAB. See the Player Arbitration FAQ above. I'm not sure just what kind of outcome you might expect there.

    Hope you are paid. It's gonna be a long and stressful wait until you know. Try to stay calm, and DO NOT PLAY until you have an answer.
     
  30. Jul 17, 2017
  31. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Hense why not the max bet limit? this is the reason why and RTG sites are terrible for rules.

    This group is ok and should be all good, any decent casino would let it slide as they can clearly see your betting history. This is what causes my bad heads waiting on this stuff especially after a win.

    I see a few are confused, I take it you done the spin while wagering? I know some of the sites still do not let you bet after and instead a withdraw needs to take place.

    I done it the other day I forget what casino now and all was good, Live chat said its fine and I would get an email giving me a warning :eek: I thought thats a bit harsh and strange but email nether received lol.

    They are accredited but if you went for a PAB it would go in the casino favour due to rules broke

    Remember this is an ADVOCATE OF FAIR PLAY forum and if they did take your wins than thats fair from fair. These sites have things in place but its all auto such as will not let you open or play a game so why not add the max bet limit?

    I did state about needing to withdraw as there was some crazy rule but just seen Jasminebed stated I do know that you are bound by bonus rules until you make a withdrawal.

    Which is absolute crazy rule
     
  32. Jul 17, 2017
  33. cj1990

    cj1990 Experienced Member webby PABnonaccred

    Occupation:
    Sysadmin
    Location:
    USA
    I have also been told I can play ANY game when the W/R is cleared.

    I often will play blackjack after clearing my W/R on Slotocash.

    I have also been told I can play ANY game when the W/R is cleared.

    I am or was at VIP Gold status, not that I think it makes any difference.

    My last withdraw I played some $25 -$50 hands of Blackjack as well as some progressives and my withdraw went through fine. (Around $1K)


    Please do let us know how it goes though.
     
  34. Jul 18, 2017
  35. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Any update on whether you will be paid? It's been a couple of business days now.

    Did you pm the rep and get a reply?
     
  36. Jul 19, 2017
  37. ChrisNobles

    ChrisNobles Experienced Member PABaccred

    Occupation:
    National Account Manager for a telecom hardware br
    Location:
    United States
    If your bonus was cleared then you have nothing to worry about...No need to be nervous at all....UNLESS...you are not sure if they were cleared at the time of the 12.50 wager....have customer service send you a copy of your play history and it will tell you for sure....My experience with this casino is that the front-line CSRs are there first and foremost to ..Keep you happy and playing....so dont give their info much weight...as it can be overridden. ... If you were clear...your are good.....you got money coming.....If you werent clear when the 12.50 click went down....if I was a betting man..Id have to go with the Dont Pass on this one and say your winnings are toast....since you violated the T & C....they arent gonna pay. Hopefully this is all a moot point anyway cause you didnt violate, you have already gotten your WD, and parlayed it into a ridiculous amount! Best of Luck to you.

    Chris
     
  38. Jul 19, 2017
  39. luckster77

    luckster77 Banned User - multiple forum accounts

    Location:
    London
    They should honestly figure out a way to alert such occasions, right? How should they expect that people don't make any mistakes! So I think they should make the game and the rules more user-friendly, so to speak. Hope everything works out for ya
     

Share This Page