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WARNING SlotoBank : hinky software and CS costing players their winnings

Discussion in 'Casinomeister Warnings' started by maxd, Nov 3, 2014.

    Nov 3, 2014
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    SlotoBank seems to be the fount of strange happenings these days and the end result is that it is costing players money.

    As featured in Casinomeister's recent Halloween Special, Three Tales Of Terror, there are too many strange goings on at SlotoBank. The casino invariably blames the player and penalizes them by locking their account and/or confiscating their winnings.

    This first came to our attention some months ago: a player had been playing at the casino and kept encountering software errors -- with notifications -- during play. The casino blamed the player and locked the account.

    So far more-or-less plausible (maybe) except that when the player complained the casino re-opened the account with an additional bonus "so you have even better chances to win". Great, right? No because the high additional wagering requirements meant that the bonus expired before the player could complete within the specified period of the original bonus and thus lost the winnings anyway.

    The player PAB'd, we tried to contact the casino and ... nothing. No response, even after months of trying.

    Over those months of inaction we've seen SlotoBank popping up on the forums with other hinky issues, all related to locked accounts and confiscated winnings. See the following, for example:

    Meanwhile the official rep for the casino, View Profile: Slotobank, has been spamming the forums and posting shite which has resulted in one of the lowest Reputation scores we've seen in some time: -143 point(s) total.

    WARNING: There are too many weird things happening at SlotoBank that have ended in locked accounts and confiscated winnings. Players are advised to avoid this casino until it is clear that the tendency for the casino to find problems = excuses not to pay players has subsided.
     
    28 people like this.
  2. Feb 25, 2015
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FTR a rep from the casino has approached us asking to resolve old issues. Very promising start! :thumbsup:
     
    8 people like this.
  4. Mar 12, 2015
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    And no follow-through! I think we're pretty much back where we started with these guys. :axeman:
     
    4 people like this.

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