slotobank.com

[NFluser]

Make a deposit of $ 20, received a bonus of 150 percent (30) with a total of 50 began playing Wager = 40, played 5-6 hours, when the balance was $ 700 and remained Wager 400, climbed sign that an account is locked. Well, I chat to a support-we do not know wait 24 hours. On the morning of the first write a letter today to the post:*"Your account will be unlocked as soon as possible with all the balance that you had at the time the unit account.*Thank you for understanding.*Sincerely,*Felix*Slotobank Casino "*Well, I think what some of the error, but after 15 minutes, replaced by a new letter*Unfortunately, your account has been blocked by an unexpected error game. Initial deposit is refunded to your account.*To compensate for the inconvenience, we are pleased to offer you a special bonus 200% of the balance sheet. To activate the bonus, just let us know.*-*We are happy to help you in online chat or email support@slotobank.com. Welcome anytime!*Sincerely,*Denis Bor*Support services*Casino Slotobank*I go into an account on the balance-my deposit of $ 20. that is, that the game is not played, force majeure, sorry.

 

[Slotobank]

error

Thank you for your post.
unfortunately that error really took place and I'm very sorry about it. Please write to my personal email admin@slotobank.com or you can come to chat and ask for manager, and I will try to fix this issue as better for you as I can. I'm sure that we can give you something better than 20eur + 200% . I want to get this issue solved, so you will play enjoy it.

 

[PNEFOREVER2]

Make a deposit of $ 20, received a bonus of 150 percent (30) with a total of 50 began playing Wager = 40, played 5-6 hours, when the balance was $ 700 and remained Wager 400, climbed sign that an account is locked. Well, I chat to a support-we do not know wait 24 hours. On the morning of the first write a letter today to the post:*"Your account will be unlocked as soon as possible with all the balance that you had at the time the unit account.*Thank you for understanding.*Sincerely,*Felix*Slotobank Casino "*Well, I think what some of the error, but after 15 minutes, replaced by a new letter*Unfortunately, your account has been blocked by an unexpected error game. Initial deposit is refunded to your account.*To compensate for the inconvenience, we are pleased to offer you a special bonus 200% of the balance sheet. To activate the bonus, just let us know.*-*We are happy to help you in online chat or email support@slotobank.com. Welcome anytime!*Sincerely,*Denis Bor*Support services*Casino Slotobank*I go into an account on the balance-my deposit of $ 20. that is, that the game is not played, force majeure, sorry.

So in short, you had balance of $700, there was a 'game error' and then you had $680 go missing from your account?

Alarm bells are ringing

 

[Dagobert]

Stay away!

These guys are as rogue as they get!

 

[Nate]

Thank you for your post.
unfortunately that error really took place and I'm very sorry about it. Please write to my personal email admin@slotobank.com or you can come to chat and ask for manager, and I will try to fix this issue as better for you as I can. I'm sure that we can give you something better than 20eur + 200% . I want to get this issue solved, so you will play enjoy it.

Please feel free to enlighten us what error and what game this was on ...

Nate

 

[PNEFOREVER2]

Is it just me that finds it weird that a game error allegedly made $680 disappear yet left the exact amount the op deposited?

If a game error could make this occur, why wouldn't it have taken the entire amount?

And what's just as disturbing is slotobank thinks a 200% bonus is compensation, compensation in my eyes should be the $680 put back (without wr for the hassle). Though I have my suspicions what actually happened going by certain posts on here.

 

[dunover]

Please feel free to enlighten us what error and what game this was on ...

Nate

Indeed. there are Netbent/QF games mainly which are pretty bomb-proof and even if one single spin goes wrong, the spin will be completed upon reloading the game, and balance adjusted accordingly. I can't begin to imagine an error which would have such consequences that a whole 6 hours of play and $680 profit or whatever IS VOIDED!

REP - you really need to elaborate a bit here, describe the game and alleged error or 'force majeure' that results in a player being stiffed? I have not heard of one.

 

[Captain Chaos]

Something smells a bit dodgy here. I think the rep needs to furnish us with a little bit more info than there was an error. What error? Some details not just for the OP but for the forum as well would be nice.

For now I shall be running for the hills with my money. I'm not going to play somewhere that can just have an error occur that wipes out your whole balance minus deposit. Sounds dodgy as hell. I know malfunctions occur, but they usually only void the game. Not the whole balance!

 

[casinokoenig]

Good luck at getting an answer emailing them..
i tried that 3 times allready after they deducted ~1600 $ in winnings from my account and sent back my deposit to my skrill account w.o any explanation and they never responded...(!)

There are 3 other threads about problems with slotobank here on CM allready

 

[dunover]

Well, assuming somebody does it officially, i.e. PABs then we might see if there is an issue with this site, and get the appropriate warning from Max if they continue to be non-responsive.

 

[Azzurri]

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[maxd]

Well, assuming somebody does it officially, i.e. PABs ....

FYI, a quick look shows no PABs against Slotobank yet received.

Ooops, my bad. One received in May but it was incomplete and the OP hasn't come forward to provide the necessary corrections. So that one is dead in the water at the moment.

 

[spintee]

Thank you for your post.
unfortunately that error really took place and I'm very sorry about it. Please write to my personal email admin@ slotobank or you can come to chat and ask for manager, and I will try to fix this issue as better for you as I can. I'm sure that we can give you something better than 20eur + 200% . I want to get this issue solved, so you will play enjoy it.

Please do let us no what errors accrued, & does this error only effect winners? Hope you gave every person that deposit and lost there cash back,
Also the highlight bit, The 20 was there deposit anyway, & least you could of done was give them a free spin & a real explanation

 

[Captain Chaos]

It would appear that the rep has been on and has not replied to our questions regarding what error has occurred and how this has happened. I think we would all like to know.