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Sloto slow to process authorisation

Discussion in 'Casino Complaints - Non-Bonus Issues' started by rogertb, Feb 18, 2016.

    Feb 18, 2016
  1. rogertb

    rogertb Full Member PABnononaccred PABaccred

    Occupation:
    retired
    Location:
    UK
    Hi chaps ... I'm concerned at the hoops I had to jump through with sloto authorisation ... it's the first time I've had to print out a form and sign it, scan it and send it back, that was a pain and now it's been 6 days since I first sent the ID to them ... when they get around to approving my ID I guess I'll have another wait before my (small) withdrawal is processed. Is this delaying tactics ? whatever it is it's not good. No delay at all when taking my money but well over a week to get it back.

    Have a lucky day ... Roger
     
  2. Feb 18, 2016
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    :eek2: I haven't come across that since the verrrrry early days of playing online. That's still a thing?
     
  4. Feb 18, 2016
  5. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    RTG casinos still request that signed form for some reason.

    TO THE OP: with Sloto the first withdrawal will take up to 14 days i'm afraid, so hang tight :thumbsup:
     
    1 person likes this.
  6. Feb 18, 2016
  7. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Rival casinos also asked for that earlier. Don't know if they still do.

    Never done it with an RTG so I guess it's just if you've used a card to deposit.
     
    1 person likes this.
  8. Feb 18, 2016
  9. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    I had to do it to get verified with ClubWorld a few weeks ago.
    Found it quite a hassle but got it done anyway as I had a pending WD.
    After this was done the WD was processed fairly quickly I have to say. :)
     
    1 person likes this.
  10. Feb 18, 2016
  11. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Probably why I never see it I guess - havent played RTG in dogs' years.
     
  12. Feb 18, 2016
  13. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    fourteen days to get verified? Casumo fully verified my account in 15 minutes, VS in 45 minutes vera and john couple of hours.

    NO excuse for fourteen days my man.
     
  14. Feb 18, 2016
  15. EbeeDog

    EbeeDog Senior Member MM

    Occupation:
    Retired
    Location:
    Akron OH
    SOP in US

    CWG & JC/Slotastic verification took a couple days. Not too bad - once it's done, things run pretty well.

    I envy you folks that can use Neteller, Skrill etc. U.S. .......sigh.....:rolleyes:
     
  16. Feb 18, 2016
  17. rogertb

    rogertb Full Member PABnononaccred PABaccred

    Occupation:
    retired
    Location:
    UK
    Sorted now chaps ... looking forward to a speedy WD ...
     
    1 person likes this.
  18. Feb 25, 2016
  19. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Payout completed

    Hi rogertb,

    This payout was processed on Monday.

    Just to confirm all went smoothly and on schedule!

    Kind regards,
    Ms. Sloto
     

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