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Non-Bonus Complaint Sloto Cash 24/7 Contact????!!!!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by becksfun, Mar 12, 2011.

    Mar 12, 2011
  1. becksfun

    becksfun Full Member

    Occupation:
    military mom
    Location:
    USA
    :(Sloto Cash claims to have 24/7 contact yet live chat seems to never be open and they seem to have no sense of urgency in replying to the messages you leave on there.

    I made a withdrawal last night. Today I wanted to reverse $50 of it and deposit it. Well....when I reversed it I thought it would ask the amount you wish to deposit but it redeposited my entire withdrawal. Seems I now have a HUGE playthrough and have lost the ability to re-withdrawal my original withdrawal amount!!! Would be nice to be able to contact someone to reverse this transaction...however...NO ONE seems to be available!!

    I originally started playing there due to their comments from players on forums regarding their quick 24 payouts as this is all most of us are looking for in an online casino.

    First the issues with monthly cashback and now it seems help is unavailable when you need it. What's up??!!!
     
  2. Mar 12, 2011
  3. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    Have you contacted the rep here?

    I haven't played at Sloto in a while but they were always excellent about player contact. Sorry to hear about your problems with them.
     
  4. Mar 12, 2011
  5. TopAff

    TopAff Banned User - exploiting the forum

    Occupation:
    affiliate
    Location:
    World
    Send email to support or call them. They have best customer support in a world.
     
  6. Mar 12, 2011
  7. becksfun

    becksfun Full Member

    Occupation:
    military mom
    Location:
    USA
    Tried to call.....NO ANSWER. Left message on their live chat....STILL WAITING FOR REPLY!! Unfortunetly that is the issue!!
     
  8. Mar 12, 2011
  9. ksech

    ksech Dormant account

    Occupation:
    yes
    Location:
    Here
    Send a PM to their rep here, they're signed in almost every day. At the top of the page click on I-gaming forum reps and scroll down until you get to Sloto rep. She's been very helpful in the past with players.
     
  10. Mar 12, 2011
  11. TopAff

    TopAff Banned User - exploiting the forum

    Occupation:
    affiliate
    Location:
    World
    Be patiance and wait for tomorrow.
     
  12. Mar 12, 2011
  13. becksfun

    becksfun Full Member

    Occupation:
    military mom
    Location:
    USA
    FYI: :)Got an email from them..they fixed it so that i could rewithdraw my winnings. Now we'll see how long that takes! Thanks for everyone's comments.
     
  14. Mar 13, 2011
  15. becksfun

    becksfun Full Member

    Occupation:
    military mom
    Location:
    USA
    :confused:

    Will they live up to their VIP quicker withdrawals claim? We'll see!!!
     
  16. Mar 13, 2011
  17. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Hello becksfun

    Congtratulations on your win! Please let me know if you need further assistance, you can send me a PM or email direct to This email is not visible to you. I am always available to help :)

    All the best

    Ms Sloto
     
    1 person likes this.
  18. Mar 13, 2011
  19. becksfun

    becksfun Full Member

    Occupation:
    military mom
    Location:
    USA
    :notworthy:notworthyWhen it comes to the all important cash outs....they are true to their word!!! Awesome job Slotocash!!!

    Dear Rebecca:

    Account: rpiekars

    Congratulations on your recent win! I am pleased to inform you that your withdrawal has now been processed and should be in your quicktender account shortly.

    Enjoy the rest of your weekend

    Best Regards

    Georgina
    This email is not visible to you.
     

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