Slotland complaint

[10pins]

rogue casinos

check slotland closer please
if you go to the logo that says they are gamblig commissioner approved you'll see that it does't even work. it hasn't worked in the 7 years that i have been trying to send a message.
SLOTLAND should be a ROGUE

 

[10pins]

slotland makes a change

the home page is now changed, they put gone gambling in place of the bogus
GAMBLING COMMISSIONER APPROVED logo.
i would like to know what you have to say about slotland.

thanks

 

[swampwitch]

Gonegambling does not endorse any online casino litely. Slotland is on the up-and-up. As long as you understand that every game on the site is a SLOT...including the blackjack game and the video poker...you're good. Slotland is honest, and they pay.

 

[WagerWitch]

Slotland is one of the most honest casinos in the business with years of track records to prove it.

I stand behind Slotland 100% - and have never seen anything untoward.

If there was a webmaster issue - then that happens everywhere.

Typos happen.

However - Slotland has excellent customer service - and has treated me like royalty for many years.

Not to mention - GoneGambling is a very good, reputable portal - and if they support Slotland, I'd have to say their word is better than any other online review or Gambling Commission.

Wager Witch
luckymeki

 

[vinylweatherman]

Slotland

I joined through GoneGambling, I knew that all the games were slots at the time due to previous postings.
Although I have never cashed out, their CS is polite, responsive, and normally fast, probably as fast as Casino Action in replying to most E-mails.

The games are not traditional slots by any means, there are about a dozen games, many bear little resemblance to a traditional slot, and some are more like UK "Fruit Machines" of old, where the players actions can actually influence the payout percentage, I.e skill based slots.
One thing to bear in mind is that all of their games share a single progressive pool, and the top win (the progressive) is not dealt or spun in naturally, but determined by an underlying RNG that decides when the progressive will hit.
The only downside for me is the web based nature of the games, which makes them rather "amateurish" compared with the performance we are used to from both download and flash casinos. Slotland games do not have sound (their CS told me this would slow them down even more).

 

[mtx]

Sorry for bumping up an old thread, but I couldn't find any bad things about Slotland...so it's safe to assume that this place is good to play at?

 

[dominique]

I think they are fine to play.

Their slots are unusual and "retro", but if you play them you find they have some really unique features that makes it fun.

Just be aware that ALL games are slot based, the VP games are also slots.

 

[mtx]

Do you mean slot based as in every game gives you a chance to win the progressive jackpot?

Also for the "Magic" slot game, could someone explain what happens after you spell MAGIC and get the bonus spins? Is everything x50? Would it be beneficial for me to double up my bets (and put one on max bet) when I have 4/5 letters?

 

[dominique]

Slots and Video poker are usually different types of games and operate on a different system.

The Video Poker at Slotland operates just like a slot.

Sorry, I don't know if it is eligible for jackpots or any other game details.

They do have detailed descriptions of every game on their site.

 

[mtx]

Slots and Video poker are usually different types of games and operate on a different system.

The Video Poker at Slotland operates just like a slot.

Sorry, I don't know if it is eligible for jackpots or any other game details.

They do have detailed descriptions of every game on their site.

Heh, sorry, but I still don't understand what you mean. What does it mean when you say that VP operates like a slot? What's the difference whether or not it operates like a slot? To me, the VP looks like it's the same as any other casino, with the added chance of winning the progressive jackpot if you bet maximum. I noticed that ALL their games have the progressive jackpot on the top and that you have a chance of winning as long as one or more of your bets are maximum.

This is the part I am confused about pertaining to the Magic Slots Bonus Spin:

THE BONUS is based on the player winning individual letters until the word "MAGIC" is spelled. To win a letter, gray symbols which appear after every spin on each of wheels must make a payline and you had to place a bet on that payline. If the word "MAGIC" is spelled out, you will get one free BONUS SPIN. Every bonus spin will win 5 symbols of the same kind on one of paylines. In other words, a minimum win is x50. The amount won will be based on the amount bet on the last normal spin. This is where strategy plays a role - you may want to increase your bet when you are close to earning the bonus spin.

I understand everything up to the bold print. What do they mean by "Every bonus spin will win 5 symbols of the same kind on one of paylines"? Does it mean that during the bonus spin, 5 of the same symbols will appear and depending on which symbol it is, you will be guaranteed a win of at least x50 depending on the paytable? I think I'm right but some confirmation would be nice .

Anyhow, this casino looks pretty good. They're offering generous bonuses with generous wagering requirements. It looks like going for VIP status is worth it too as it gets you even more bonuses. I'm surprised that this place isn't getting any more attention from you guys!

 

[aka23]

Heh, sorry, but I still don't understand what you mean. What does it mean when you say that VP operates like a slot? What's the difference whether or not it operates like a slot? To me, the VP looks like it's the same as any other casino, with the added chance of winning the progressive jackpot if you bet maximum.

A typical VP payout can be determined mathematically based on the chance of drawing a series of cards. Full pay JoB will pay out 99.54%. The number of 3 of a kinds, 4 of kinds, pairs, and other combinations will fall near the percetages listed at Wizard of Odds.

The payout of a slot-type VP does not follow the usual VP expectations. The payout will not be 99.54%. It will probably be somewhere between 90 and 95%. The chances of drawing a specifc combination of cards will probably not fall near the percentages listed at Wizard of Odds. ...

Note that I have no personal experience at this casino and have no idea what the actual payout of the VP is.

 

[mtx]

Here is the payout chart:

P A Y O F F C H A R T
$0.50 $1.00 $3.00 $5.00 $10.00
JACKS OR BETTER
x1 $0.50 $1.00 $3.00 $5.00 $10.00
2 PAIRS
x2 $1.00 $2.00 $6.00 $10.00 $20.00
3 OF A KIND
x3 $1.50 $3.00 $9.00 $15.00 $30.00
STRAIGHT
x4 $2.00 $4.00 $12.00 $20.00 $40.00
FLUSH
x6 $3.00 $6.00 $18.00 $30.00 $60.00
FULL HOUSE
x9 $4.50 $9.00 $27.00 $45.00 $90.00
4 OF A KIND
x25 $12.50 $25.00 $75.00 $125.00 $250.00
STRAIGHT FLUSH
x50 $25.00 $50.00 $150.00 $250.00 $500.00
ROYAL FLUSH
x250 $125.00 $250.00 $1000.00 $4000.00 JACKPOT

To me it looks the same as any other standard VP if you bet $5 per hand (only 1 hand max here). If you bet $10 hand and hit the RF, then it's even better % payout no?

 

[aka23]

Yes, that is full pay JoB. I meant that with random distribution of a standard deck, you'd expect to get a pair 21% of the time, 2 pairs 13% of the time, 3 of a kind 7% of the time, etc. If outcomes are determined by slot machine probablities rather than VP probabilities, then you might get a pair 20% of the time, 2 pairs 10% of the time, 3 of kind 5% of the time, etc. The overall payout of the game wouldn't be 99.54% any more. It would be something else, probably close to the payout of a slot machine.

Again, I have never played here and have no idea whether this is the case or not.

 

[Macgyver]

The cards in VP (and BJ, for that matter) in Slotland are not dealt from a 52-card deck.

You can get redealt the same card that you discarded in VP. Like aka23 said, it raises the house edge to levels as if you were playing slots.

If you don't mind that, go ahead and play it. But having a game that looks like BJ or VP, but really isn't because it's based on slot percentages, is just plain deceptive IMHO.

(And Slotland's disclaimer, wherever it's posted on their site, is nowhere near enough to fairly warn the player ... not unless it's in big, red, flashing font on every single page)

 

[mtx]

I see....I found their BJ pretty fun

is that slot based too?

 

[dominique]

Yes it is, all games at SLOTLAND are SLOTS.

That said, I remember playing their BJ version too, and it is a fun game.

 

[AussieDave]

But having a game that looks like BJ or VP, but really isn't because it's based on slot percentages, is just plain deceptive IMHO.

Though I will add that I also agree that their CSR's are polite & they (Slotland) do pay their winners. Though, if they are still only processing on Monday's then they need to get with times.

(And Slotland's disclaimer, wherever it's posted on their site, is nowhere near enough to fairly warn the player ... not unless it's in big, red, flashing font on every single page)

This disclaimer was only placed on site because someone here posted (2006)about the VP playing like a slot not VP. From memory there was a big stink about it. Slotland then added the disclaimer.

 

[mtx]

I cant even find their terms and conditions

 

[tim5ny]

Slotland compared to MG is like Pong next to a Playstation3. Does anyone besides Fred Flinstone and his Cave buddies play there still?

 

[pokeraddict]

Basically the cards are not random. To put it into perspective these games Slotland offers could not be licensed in Nevada because they would be considered rigged machines. In Nevada games offering cards must be random just as a deck of cards would be. These are not. A formula decides a payout % and the RNG comes up with prize amounts. I guess if it was time to hit a royal and you tossed 4 to a royal you would have hit then you would redraw a 5 card royal. As long as you understand that when playing then I guess it is fair enough.

 

[mtx]

Well I decided not to play here....it's pretty much stupid how their cash system works...they advertise all these high-deposit bonuses yet you can only deposit $400 max.....and once you deposit, you can't deposit again ...they are SOOOOOOOO stupid.

 

[10pins]

the home page is now changed, they put gone gambling in place of the bogus
GAMBLING COMMISSIONER APPROVED logo.
i would like to know what you have to say about slotland.

thanks

customer service is excellent. pay out is good when it happens. but they cheated and they have people fooled. gone gambling is in on it and i would like to hear from someone else who has had the same trouble. try asking for a copy of your spins. they sent me a copy of games i never played. they admitted i never played them but they did not refund my money even when they were caught cheating. i used their own paperwork to prove it and gone gambling took over the bogus commisioners spot on the web page. i caught slotland cheating. now they act like it's my fault. i see how hard it is to show people what is really going on if they have not had a problem. i appreciate everyones input but i know the truth about them. time will tell. someday they will do it again to someone who visits this site. i understand that one person does not make a big difference. like one of the responders said. they have a big group of new players. people don't necessarily understand what is going on until they get into it a little bit. by then they have moved on to microgaming. i kept going back and i learned a lot. then i decided to ask them for my spins because i had so many winners in a row after i made a complaint. just couldn't quit winning. they did not send me the spins or the games that i played. they refunded some of my money but i think i should have been refunded every thing i ever played there. i caught them cheating. to me that is enough for a total refund.
their customer service is excelent but their ethics are as low as you can go.

 

[jas2587]

customer service is excellent. pay out is good when it happens. but they cheated and they have people fooled. gone gambling is in on it and i would like to hear from someone else who has had the same trouble. try asking for a copy of your spins. they sent me a copy of games i never played. they admitted i never played them but they did not refund my money even when they were caught cheating. i used their own paperwork to prove it and gone gambling took over the bogus commisioners spot on the web page. i caught slotland cheating. now they act like it's my fault. i see how hard it is to show people what is really going on if they have not had a problem. i appreciate everyones input but i know the truth about them. time will tell. someday they will do it again to someone who visits this site. i understand that one person does not make a big difference. like one of the responders said. they have a big group of new players. people don't necessarily understand what is going on until they get into it a little bit. by then they have moved on to microgaming. i kept going back and i learned a lot. then i decided to ask them for my spins because i had so many winners in a row after i made a complaint. just couldn't quit winning. they did not send me the spins or the games that i played. they refunded some of my money but i think i should have been refunded every thing i ever played there. i caught them cheating. to me that is enough for a total refund.
their customer service is excelent but their ethics are as low as you can go.

you started this post in
22nd September 2006, 11:58 PM

an now you decided to come back
post your proof
show where they admitted that you never played the games
show where Gonegambling is involved
show the proof

Cindy

 

[trade]

customer service is excellent. pay out is good when it happens. but they cheated and they have people fooled. gone gambling is in on it and i would like to hear from someone else who has had the same trouble. try asking for a copy of your spins. they sent me a copy of games i never played. they admitted i never played them but they did not refund my money even when they were caught cheating. i used their own paperwork to prove it and gone gambling took over the bogus commisioners spot on the web page. i caught slotland cheating. now they act like it's my fault. i see how hard it is to show people what is really going on if they have not had a problem. i appreciate everyones input but i know the truth about them. time will tell. someday they will do it again to someone who visits this site. i understand that one person does not make a big difference. like one of the responders said. they have a big group of new players. people don't necessarily understand what is going on until they get into it a little bit. by then they have moved on to microgaming. i kept going back and i learned a lot. then i decided to ask them for my spins because i had so many winners in a row after i made a complaint. just couldn't quit winning. they did not send me the spins or the games that i played. they refunded some of my money but i think i should have been refunded every thing i ever played there. i caught them cheating. to me that is enough for a total refund.
their customer service is excelent but their ethics are as low as you can go.

10pins.. just stay away. I had the same experience in the past. When they see you are severely down on your luck and you complain loud (squeeky wheel syndrome) suddenly you can have a "stroke of luck". This happened to me on a few occasions, and when I pointed this out to them, I was, according to them, unreasonable, irrational, blah blah blah. Save your money! Don't fall in love with their CR who are well trained and very pleasant. Their great staff does not equal a fair place to play. Nothing too random about that place!

 

[tim5ny]

the home page is now changed, they put gone gambling in place of the bogus
GAMBLING COMMISSIONER APPROVED logo.
i would like to know what you have to say about slotland.

thanks

Here's what I have to say about Slotland!

What in the world would possess you to play on the same software that Fred and Barney used during the Stone-age? The people that work there were always very professional(about 7 years ago when I played with them), but hell!..in this day and age, who can actually be entertained by that old software?