vinylweatherman
You type well loads
- Joined
- Oct 14, 2004
- Location
- United Kingdom
i will almost be going on my forth week now with no payout or an email from vanguard
As I said, WHO is taking responsibility for player's money. NO-ONE it seems
Here's the deal Vinyl, The so called "marketing partners" were the actual owners of said domain names, hence they can do what they please with them. Apparently they had some sort of falling out with Rival Central and thus shut down their owned domain names and re-directed them to Manhattan Slots where they were also affiliates for.
When this happened and since they were a "White Label" operation, then Rival Central steps up to the plate and takes over the casino skins and they set up new domain names in the UK to run the two casinos from.
Apparently Rival saw this move by the said "marketing partners/domain owners/white-label owners" as a breach of contract, thus Rival's response by taking over the casino skins.
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But, players were told that these were the OPERATORS, and that these operators invested THEIR money in a "white label" solution from Rival, where this solution provided many of the back office services on behalf of the operator.
Well, this was how Rival explained "white label" to us, but they were a little secretive along the lines "we cannot say exactly which white label options are available..........."
Now, the evidence is stacking up that the "operator" of these casinos was nothing more than a big AFFILIATE, who had their fingers in many other "pies", one being an affiliate for Manhattan slots, and no doubt owning other web domains promoting other casinos.
If Rival have remedied the crisis by taking over the skins, rather than closing them, WHY has rjb had no payment, nor heard a thing, for FOUR WEEKS, far too long even by Rival's standards.
The amazing thing about this continues to be that none of the companies involved has seen fit to communicate with their players or the public at large to clarify the situation, leaving it wide open to speculation.
None of this confusion can be good commercially.
It's been said before in this industry, but it bears repeating - this is one helluva way to run a business....not!
It's also an unacceptable situation from a licensing perspective, and it's perhaps time that the Netherlands Antilles jurisdiction stepped in and took some names.....OK, that's a little optimistic on my part LOL!
Well, Rival central have always shown they don't have a clue how to run an online casino business. It seems they have a policy of "make 'em crap, stack 'em high, sell 'em cheap, (do a runner?)"