Slingo casino withdrawal

gemini2090

Newbie member
Joined
Jan 19, 2021
Location
United Kingdom
Hi I made a large withdrawal 2 days ago on the slingo website, however I received an email yesterday from them saying they couldn't send my funds to my requested method and asked for my IBAN and SWIFT/BIC details.. is this normal as I've never requested a withdrawal for this amount before? Also the funds are still pending in my account, how long does this process take?
 
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Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Hi I made a large withdrawal 2 days ago on the slingo website, however I received an email yesterday from them saying they couldn't send my funds to my requested method and asked for my IBAN and SWIFT/BIC details.. is this normal as I've never requested a withdrawal for this amount before?

Which was method you wanted to withdraw? Some big wins might be over limits for some methods, ie. sending millions to debit card most often don't work and similar scenarios, so then bank transfer often is easiest.

What sounds positive is that they want to pay you, so i would provde them account number as they requested.
 

gemini2090

Newbie member
Joined
Jan 19, 2021
Location
United Kingdom
Which was method you wanted to withdraw? Some big wins might be over limits for some methods, ie. sending millions to debit card most often don't work and similar scenarios, so then bank transfer often is easiest.

What sounds positive is that they want to pay you, so i would provde them account number as they requested.
The method was the same way I deposited which was through my visa debit card, I have sent the details they've requested from me hopefully it doesn't take much longer for me to receive the funds.
 

Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
The method was the same way I deposited which was through my visa debit card, I have sent the details they've requested from me hopefully it doesn't take much longer for me to receive the funds.

Many cards have some limits how much can be paid to them, you are referring to big win so that could be reason there. Anway it's good sign that they ask you these bank details to pay you out, it might take some days but not very many these days. Hope you get to enjoy your winnings soon :)
 

LT2210

Registered
Joined
Nov 23, 2022
Location
United Kingdom
Hi I made a large withdrawal 2 days ago on the slingo website, however I received an email yesterday from them saying they couldn't send my funds to my requested method and asked for my IBAN and SWIFT/BIC details.. is this normal as I've never requested a withdrawal for this amount before? Also the funds are still pending in my account, how long does this process take?

Hi there, newbie to the site here in an exact same situation as you have stated.

Withdrew a nice win on a Friday which I was so happy about.

was met with an email on Monday asking for IBAN & SWIFT/BIC etc. No response over a week and a half later!

Live chat stated they can assure me I’ll receive the withdrawal but it’s “just a matter of time” and that the details had been confirmed.

Just wondering did you ever receive your withdrawal? If so how long did it take? Some reviews leave me a little concerned but I’m patient enough not to complain.
 

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