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sincitycasino.com complaint

Discussion in 'Casino Complaints - Non-Bonus Issues' started by ilovetowin, Jul 1, 2015.

    Jul 1, 2015
  1. ilovetowin

    ilovetowin Newbie member

    Occupation:
    housewife
    Location:
    wales
    hi Meyer do u still represent sin city as I need some help resolving an issue.

    Regards


    Tessa pound
     
  2. Jul 2, 2015
  3. Meyer Lansky

    Meyer Lansky Newbie member

    Occupation:
    Marketing manager
    Location:
    Cyprus
    Hi Tessa,

    How can I help you?

    Meyer
     
  4. Jul 2, 2015
  5. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Played loads at this casino and always been paid promptly - decent 3 figure sums
     
  6. Jul 13, 2015
  7. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Might be having to eat my words here - a week gone and a large cash-out promised but not paid. Hopefully the rep responds soon. I will let everyone know how I get on.
     
  8. Jul 15, 2015
  9. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Meyer - you replied to me via PM on Monday to say you would get back to me. Nothing since from you and also no emails returned from the Cashier or Support. Live chat are none the wiser and ask to email the Cashier.

    Getting very concerned now with this casino.

    Guys - any ideas? Can I PAB? They are not accredited.
     
  10. Jul 16, 2015
  11. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    Personally, i would give the rep a few more days to answer. If there is no answer at all and also their support/cashier gives you no substantial answer/solution you could try a pab, remember you have 1! shot regarding non accredited casinos, so better wait a bit longer before you waste it, as from what i read in this thread it looks they do pay but maybe sometimes take their time, esspecially with big amounts. This should tell you after theis issue is resolved, play elsewhere, nobody needs this kinda stress.
    Enough good casinos out there which offer you the same games and pay within a reasonable or even mostly instant timeframe, have a look at the accredited section ;)
     
  12. Jul 16, 2015
  13. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania

    From the rep's profile:

    Lack of communication such as this is unacceptable. He can't take 5 seconds and reply with "Sorry, but no update; I'm still working on it." ?
     
  14. Jul 16, 2015
  15. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany


    Sure this would be the finer way to act, but you should give them a chance and try not to overreact. If a casino is sh*tty in my opinon, it does not help much to get aggressive or threatening in any way as then they mostly ignore you and the whole process of getting paid takes even longer, or if you act stupid you will probably never be paid. Your chances of a good negotiation become slimmer if you push too hard too early (what a metaphor :D)

    Take it easy and be kind, mostly this works out well if you are a communicative person and only put pressure where it is absolutely necessary, and then also do it cool and professional.

    I was never left unpaid by any casino, and believe in my early days i had to deal with many casinos of this kind sincity looks like or even worse.
     
  16. Jul 20, 2015
  17. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Still not a peep from the Rep regarding this since he said he would look into it. Several emails to the cashier, no response whatsoever. Initially chat said there was a problem with their email server, but that was days ago now.

    Chat are responsive and try to re-assure "no one has ever not been paid"...."I'm sure you will be paid soon". But in 5 years of gaming I have never come across such a stone wall of silence about a withdrawal, its been two weeks now which is pretty outrageous.

    Unfortunately its close to 800 euros and its not an amount I can just write off. Any ideas? They are not accredited, they have ignored several recent complaints on other forums, so I'm at a loss of what to do here. PAB? Complaint to Skrill/Service providers?
     
  18. Jul 20, 2015
  19. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Im not surprised there only on the bloody, MYEG B.V. operated by Flavidus Limited
    Same as the dreadded, No pay sites, Fenix, vegasberry, Jackpot Knights, Casino Adrenaline,

    You do a search top right and type in fenix casino, Stalled payments and no payments, STAY AWAY from this group,

    Its about time this lot got put in the bin, Non stop complaints
     
  20. Jul 21, 2015
  21. t4llek

    t4llek Experienced Member

    Occupation:
    bartender
    Location:
    portugal
    ive also seen some complaints at other sites/forums about these guys, non paying, wall of silence, etc, i would proceed with caution on this one.
     
  22. Jul 28, 2015
  23. Avelon

    Avelon Dormant account PABinit

    Occupation:
    Truckdriver
    Location:
    Gamble city
    Is the casino rep. still responding I send him a P.M a while back??
     
  24. Jul 28, 2015
  25. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Nope, no response whatsoever from the casino rep "Meyer" since he said he would look into almost three weeks ago and nothing from the Cashier at the Casino, despite several emails. My account still shows the Withdrawals as pending, but online support simply say email the Cashier.

    I have PAB'd today.
     
    1 person likes this.
  26. Jul 28, 2015
  27. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    if the rep isnt responding and/or is in absentia from the forum, be sure to flag Bryan to the thread as a heads up (last online as i see is the 16th)
     
  28. Jul 29, 2015
  29. Przecinek

    Przecinek Dormant account

    Occupation:
    CSA
    Location:
    Respect-land
    They are legit.
    Edit: at least they were legit, last time I played there.
     
  30. Jul 29, 2015
  31. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    PAB received but incomplete. Please read the Pitch-A-Bitch FAQ regarding valid email addresses. I'll PM you with details.
     
  32. Aug 13, 2015
  33. Rplayer7

    Rplayer7 Newbie member

    Occupation:
    Kazakhstan, Almaty city
    Location:
    Kazakhstan
    how I can connect with Sin City Casino Rep?

    Hi!

    I am newbie. I need a help for connecting with Sin City Casino Rep at this forum.
    Please help me.
     
  34. Aug 13, 2015
  35. Rplayer7

    Rplayer7 Newbie member

    Occupation:
    Kazakhstan, Almaty city
    Location:
    Kazakhstan

    I have sent PM to casino Rep Meyer Lansky. Now I ll be waiting for answer.
     
  36. Aug 13, 2015
  37. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    It took a while but they did pay me. If they are paying by BACS then mondays about right for your money. I reckon they will pay you tbh - in my case I didnt get any response at all just radio silence for three weeks.
     
    1 person likes this.

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