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Silver dollar

Discussion in 'Online Casino and Poker Complaints - old section' started by bewitch, Oct 21, 2003.

  1. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Okay, I have to say I really can't compliant because I made $150 extra on this casino after all. BUT....

    I played there 4 or 5 months ago when I started online gambling. I lost my 1st deposit $50 and just walked away and never went back. They sent me an email few days ago and want to give me $30 "welcome back bonus" with the $50 deposit, so I took it. I deposit $50 got $35 bonus and wgaer requirement is 14 x $30 and 10 x $5 (Neteller) = $470 . Then I started to play for quite while and I hit a Full house at "Let it ride" bonus $200 Yah! I played more and decided to cashin $250 (after 1 hour non stop play at slot, BJ and let it ride..)

    They sent me an email "invlid cashin" and said I need to wager $464 more.???? I don't get it. I play for an hour and only wager $6 ????

    So I went back play again and finally reach whatever they asked and cashin $200.

    Email them few times about the advise and never got any respond. I was also very confused about the progressive BJ. I got 2 Aces twice but didn't receive the awards. I thought it must be different rules but can't find it at "help". So email them and asked advise as well and still no respond.


    I played at EH, CG, Superslots this month and made few bucks. Silver Dollar is only one I have to vent here. Sorry!

    Again, can't compliant because I walked away more then my deposit (just $50 less, sigh greedy me). Just wondering what happened?
     
  2. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I'm contacting the casino - anticipating a response.
     
  3. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Thank you! I do like the EH family casino. Just would like to get response if I have question (even silly one). Maybe my question is too stupid to them (or too greedy). It's just will be nice if they can reply my question.

    I have to say 32red really have one of the best(and fastest) CS even I never win there. LOL!
     
  4. support

    support Dormant account

    Good Day ,
    I would like to assure everyone that all inquiries are important to Silver Dollar. We strive to excel in providing the best customer service in the online casino industry. To the customer with the unpleasant service, can you please email This email is not visible to you. for us to investigate further regarding your questions or concerns? Until we receive a name or an email address it will be difficult for us to review our logs for your previous emails.

    Patiently waiting to hear from you!

    Sincerely,

    Your support team

    Silver Dollar.
     
  5. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Thank you! Like I said before. I just wish you can reply my email about the questions I had. I like EH family casino and never had any compliant before. I won money and you always paid me in the past.

    I am not asking more money, just hope you can answer my quesions. I will forward these emails to you again. Thank you!

    Update: email sent!

    (Message edited by bewitch on October 22, 2003)
     
  6. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    I didn't receive the $200 yet. Will they get mad and kick me out because I compliant? LOL!
     
  7. support

    support Dormant account

    Not at all! We await your respone to support email to look into your cash in and questions.

    Sincerely,

    Support.
     
  8. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Got my winning this evening. I am very happy with the fast payout via Neteller.
    Still didn't get response from Silver Dollar. A liitle bit disappoint but not a big deal! I will still go there play when I am in the mood.

    Have a nice weekend! It's snowing here today ~ !
     
  9. bewitch

    bewitch Dormant account

    Location:
    Home, sweet home
    Okay, I really just want an answer from you about the rule of Progressive BJ game.

    How do you count the awards for Aces in the player's hand??? Is it like the Super 7 Progressive BJ at Micro Gaming casino? Any 7 at player's hand count? Or it has to be the first 1/2/3 cards??? I can't find it at the "Help" topic or anywhere in your website. Could you please explain to me. Thank you!

    I really don't care about the bonus and wager requirement. Not a big deal. I don't want to be greedy.

    But could you or anyone tell me the "rule" of the aces in player's hand for Progressive BJ game?

    Thank you! Have a great weekend!

    (Message edited by bewitch on October 26, 2003)
     
  10. stevfire

    stevfire Dormant account

    Location:
    chicago
    SILVER DOLLAR WARNING - DO NOT PLAY IF YOU LIKE YOUR MONEY
    This casino's Blackjack is not fair. I lost my deposit and bonus 1/2 way through the wagering requirements playing perfect strategy. I've played Blackjack for many years and this game is not fair. The dealer has 20 the majority of the time with player having 16. If the dealer does'nt have 20 then 3, 4, or 5 card hands will beat you. Dealer seldom busts when expected yet player always does.
     
  11. daywalker

    daywalker Dormant account

    Occupation:
    .........
    Location:
    UK
    stevfire, perhaps you were just unlucky, it's swings and roundabouts, some you win, some you will lose everything. I happened to win with Silver Dollar playing BJ as I have done at all EH casinos.
     
  12. Zbychal

    Zbychal Dormant account

    Location:
    Poland
    Odds on software is rigged

    I have just finished playing at Silver Dollar.
    Black Jack and Video Poker games were a nightmare. I was really astonished to see what was going on.
    The dealer was so lucky that playing basic strategy and using flat stakes $ 2 I went bust very fast. I wouldn't be surprised so much for one session.
    However, it was all the time.
    Video Poker the same.
    I haven't got exact statistics, but I can assure you, you will lose your deposit and bonus halfway wagering requirements.
    Slots returns were fair, more or less. You lose approx. 5 % of your bankroll every 100 you put in them.
    I recommend everybody to stay away from Odds On software.
    I will.
    If you want to lose couple of bucks, you'd better go out to a pub or somewhere and have fun.
    I was really frustrated playing there. I must admit that after my complaints about their games fairness I received a small bonus from their management. It really doesn't make any difference when you are to lose, does it?
     
    Last edited: Jul 31, 2004
  13. stevfire

    stevfire Dormant account

    Location:
    chicago
    I've played many years, and it was'nt swings or bad luck. It was unfair software at Silver Dollar. Dealer consistently pulling 3, 4, and 5 card hands to win over and over defied all laws of randomness. If you won there you're very lucky.
     
  14. nafanny29

    nafanny29 Dormant account

    Occupation:
    financail adviser
    Location:
    London, England
     
  15. daywalker

    daywalker Dormant account

    Occupation:
    .........
    Location:
    UK
    Stev,

    I played there in the middle of June and took $138 profit, I think it's just sour grapes from you!
     

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