TAR
Dormant account
- Joined
- Jan 4, 2004
Hi all. Here's the mystery. I am registered at Spin Palace Poker, a skin for Prima Poker. I like it. I wanted to play at other Prima poker rooms such as 7 Sultans, Royal Vegas, Capt Cooks and Trident. (Hey, I have a lot of spare time).
Anyway, I download the software, install it, and get to the lobby of the poker rooms, but then problems. When I try to log on, a small box comes up with my user account that I have at Spin Palace. I thought "What the heck?" but type in my password thinking all the Prima Poker rooms are connected. I then get a small box showing my Spin Palace alias, noting that I am a current Prima Poker player. It asks me to type in what city I am from, my e-mail, and then the activation code I received when I signed up at Spin Palace. I do all this, then when I push "finish", I get a message to contact support as the server couldn't register me. This happened at all four poker rooms mentioned.
I also try to register at the pull down "Menu" option at the top left of the screen but that will tell me I am already a real money member and won't let me do anything else.
I e-mailed Capt Cooks who replied very quickly stating that Prima Poker rooms DON'T use the same user account. They stated they would open a new account manually for me, which is fine but I want to figure out what's happening.
I believe all these poker rooms are powered by Microgaming. Would that explain it? Would the Microgaming software recognize my ID from Spin Palace and "think" I am already registered at these other poker rooms? Does it have anything to do with the fact all are skins for Prima Poker?
I don't think there is any funny business, just some goofy software or computer glitch, or maybe me just not doing something I should be doing.
Any suggestions? I have 47 cents burning a hole in my pocket! Thanks.
Tim
Anyway, I download the software, install it, and get to the lobby of the poker rooms, but then problems. When I try to log on, a small box comes up with my user account that I have at Spin Palace. I thought "What the heck?" but type in my password thinking all the Prima Poker rooms are connected. I then get a small box showing my Spin Palace alias, noting that I am a current Prima Poker player. It asks me to type in what city I am from, my e-mail, and then the activation code I received when I signed up at Spin Palace. I do all this, then when I push "finish", I get a message to contact support as the server couldn't register me. This happened at all four poker rooms mentioned.
I also try to register at the pull down "Menu" option at the top left of the screen but that will tell me I am already a real money member and won't let me do anything else.
I e-mailed Capt Cooks who replied very quickly stating that Prima Poker rooms DON'T use the same user account. They stated they would open a new account manually for me, which is fine but I want to figure out what's happening.
I believe all these poker rooms are powered by Microgaming. Would that explain it? Would the Microgaming software recognize my ID from Spin Palace and "think" I am already registered at these other poker rooms? Does it have anything to do with the fact all are skins for Prima Poker?
I don't think there is any funny business, just some goofy software or computer glitch, or maybe me just not doing something I should be doing.
Any suggestions? I have 47 cents burning a hole in my pocket! Thanks.
Tim
