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Sierra Star Casino - Click2Pay issues

Discussion in 'Casino Complaints - Non-Bonus Issues' started by tklein, Feb 21, 2010.

    Feb 21, 2010
  1. tklein

    tklein Dormant account

    Occupation:
    trade
    Location:
    near Hamburg
    Hi,

    just wanted to ask around if someone else had ever faced this issue:

    When I deposit to Sierra Star Casino using Click2Pay, sometimes Sierra Star just takes twice the money from my C2P account.

    In the history list it shows as two separate depsits of the same value during 30 seconds.

    When I complained about it, they said I should not double click the buttons, but this isn't possible, as the "submit" button disapears after clicking it once.

    Click2Pay says that they cannot do anything against errors at merchants.

    tklein
     
  2. Feb 21, 2010
  3. SlotMonster

    SlotMonster Twitch Streamer - Affiliate webmeister

    Occupation:
    Affiliate
    Location:
    Belarus
    Maybe it sounds strange, but I'd suggest you repeat the deposit very carefully (with min. amount to deposit, of course!) - and if this problem appears again, you may submit a complaint to Sierra Star.
     
  4. Feb 21, 2010
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia

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