Sierra Star Casino - Click2Pay issues

tklein

Dormant account
Joined
Oct 15, 2008
Location
near Hamburg
Hi,

just wanted to ask around if someone else had ever faced this issue:

When I deposit to Sierra Star Casino using Click2Pay, sometimes Sierra Star just takes twice the money from my C2P account.

In the history list it shows as two separate depsits of the same value during 30 seconds.

When I complained about it, they said I should not double click the buttons, but this isn't possible, as the "submit" button disapears after clicking it once.

Click2Pay says that they cannot do anything against errors at merchants.

tklein
 

SlotMonster

Twitch Streamer - Affiliate
webmeister
Joined
Apr 2, 2007
Location
Belarus
Maybe it sounds strange, but I'd suggest you repeat the deposit very carefully (with min. amount to deposit, of course!) - and if this problem appears again, you may submit a complaint to Sierra Star.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
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