sick ,tired of casinos time to quit or get a lawyer this time Miami dice.

Keith Addy

Full Member
PABnonaccred
MM
Joined
Mar 2, 2015
Location
edinburgh
Hi its me again mr unlucky

I think the universe is telling me to quit online casinos.

So far Everymatrix have confiscated £2500 because of SE
Fruity casino netkan bonus rules took £2000
Panda casino took £1000 because of s.e sister site
The palaces took £500 recently due to weird terms then once complained banned me.
Now add Miami dice £3000 for betting over the £5 pound limit.


I won 3000 pounds at
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They have confiscated my winnings as in there terms you cannot gamble over £5 in the bonus. This does not cover the complexity of each of the 300 plus slot machines they have to offer
After playing many machines and pressing over 1400 play buttons i encountered a new slot machine called jewel strike confused with the play and buttons i thought i had won an feature called epic wins which turned out to be some special feature.
please look at this Outdated URL (Invalid)
Once within it i thought i was gambling 2 pound a shot bit it appeared to be 40 pound for a spins for it .
I would never consciously play a machine 40 spin that's just crazy.
this screenshot shows how easy it is to think you’re playing 2 pound a shot .
Outdated URL (Invalid)
Then i realised i after 3-5 shots it was a mistake in this case i stopped as soon as i realized.
If you watch or do an analysis on my play i normally hang about at least 20 to 30 spins in this case i left as soon as i realised.
I feel this is very harsh as some machine are complicated and not intuitive to play without making such mistakes.
there support do not talk to users over the phone but when ask them fro help they only spam we will not change the decision.

No doubt guys will say its in the terms yes it is but there is no room for mistakes.
I think casinos think users come with an entourage of five lawyers a mathematician to work out bonus terms and is no place for some random who comes to play a simple game of slots.
if i could get a affordable lawyer i would challenge some of these companies as to be honest i don't think UKGC or some ADRS are not doing enough (excluding casinomeister of course which i have asked to pab for me on this case)

i did get one result against a casino which settled which i cannot go into detail disclosure (the pogg and casinomeister did help ).
That i think is a rare situation as you can never win at casinos take it from me.
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Geez mate, you are really tapping from one disaster into the next one.

Accidental high bets happened to me just a few weeks ago. 3x $200 meant $600 gone in 3 seconds. Videoslots however being the decent casino they are got in touch with the game provider and they voided the bets as well as refunded the $600 to my account. That is what any reputable casino would do for its players. :thumbsup: :D

PAB and pray that it will go well. You certainly got my sympathy and vote. :thumbsup:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
I'd avoid playing with bonuses if that kept happening to me, it's enough to send people into despair having winnings constantly voided.

Surely betting around £5 a pop would entail not even needing bonuses to begin with. In regards to the assortment of self exclusions and voided winnings though, it's making punters too afraid to SE. It's more of a casino death sentence than genuine gambling tool :mad:
 

petro

Dormant account, per user request
PABaccred
PABnoaccred2
Joined
Nov 28, 2010
Location
Narnia
No doubt guys will say its in the terms yes it is but there is no room for mistakes.

Not me, I'm smart enough to know that putting it in the terms doesn't justify it.
 

Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
Trust me you'll have a hard time dealing with Miami Dice on your own. There have been at least 5 threads on CM alone in the last 30 days of people being banned or funds taken away at Miami Dice.

If you think you've been hard done by, you need to contact their nominated resolution provider which is eCogra. You could PAB here, but you have broken the max bet rule afterall.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
In regards to the assortment of self exclusions and voided winnings though, it's making punters too afraid to SE. It's more of a casino death sentence than genuine gambling tool :mad:
Well surely the whole point is, you shouldn't SE unless you want to STOP GAMBLING!
If you SE and then carry on gambling you are just asking for trouble...

KK
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Well surely the whole point is, you shouldn't SE unless you want to STOP GAMBLING!
If you SE and then carry on gambling you are just asking for trouble...

KK

I always viewed it as a temporary measure, to cool off and assess your habits, but resume at a later date.

If anyone wanted to fully stop gambling then surely they'd outright close the account(s)?
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
I always viewed it as a temporary measure, to cool off and assess your habits, but resume at a later date.

If anyone wanted to fully stop gambling then surely they'd outright close the account(s)?

Casinos never close an account in such that they delete it from their database. It is only changed to dormant and you can re-open it instantly at any time.

SE is the only way where you won't get access for the chosen SE period, hence for problem gamblers the only real choice to block access to the account. But here again, it is never deleted.

I'm with Betat/Slotty on this one. Once a player SE's for gambling problems they execute an indefinite SE across the group and so it should be.
 
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Jd666

Riff Raff
CAG
mm4
Joined
Apr 9, 2012
Location
Republic Of West Yorkshire
Casino never close an account in such that they delete it from their database. It is only changed to dormant and you can re-open it instantly at any time.

SE is the only way where you won't get access for the chosen SE period, hence for problem gamblers the only real choice to block access to the account. But here again, it is never deleted.

I'm with Betat/Slotty on this one. Once a player SE's for gambling problems they execute an indefinite SE across the group and so it should be.

Not according to a certain accredited casino on here, who instead of closing my account, self excluded me for 6 months.
And said after 6 months, they will do it again if i ask for account closing.

EDIT....
They insisted SE isnt just for problem gamblers
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Not according to a certain accredited casino on here, who instead of closing my account, self excluded me for 6 months.
And said after 6 months, they will do it again if i ask for account closing.


that is no good either :eek:

sorry wasn't clear in my post. i meant that if casino says they closed your account it doesn't mean that they deleted all your details from their database. your account will just be dormant, a simple click on a checkbox and it is opened again at any time.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
... i have asked to pab for me on this case ...

Yes, and two hours after that you posted this thread. Have you not read the PAB FAQ as repeatedly requested? Section 2.6 is quite explicit:

We reserve the right to discard any PAB that where that same issue has been posted to the forums. This relates to threads started by, or contributions to other threads by, the person who filed the PAB. This applies equally to posts made before or after the PAB was filed. ... In the case where the material was posted after the PAB was filed there is a very high probability that we will suspend or discard the PAB

Section 3.12 even tells you not to sabotage your PAB by violating section 2.6!

You've been on our site for almost two years and are obviously well aware of the PAB service so there's no excuse for having not read the FAQ. If you can't be arsed to do that why on god's green earth should we spend our time and money trying to help you especially when you're ruining your own (rather slim) chances of a successful PAB resolution?

:mad:
attachment.php
:axeman:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Thats funny, Disclosure on the old trouble but than opens up about the new pab :what:

Yes any decent casino will alow for abit of mevement, Thank you drekgluek for sorting me out the other week due to deposit on a ewallet when not alowed when taking your first 6 depo.

Its been stated, DO NOT self exclude as will bring in no end of trouble, casino get sold or move on to a new platform and will interfere with one and the other,

Machine providers are doing this with the epic spins and over lapping max bet button with normal spin, This should be against any responsible gaming rule, I actually found out the other day that some or all of the new net ent HTML5 I say some as not going to risk it :) If you click max bet it does not actually spin :D all it does is change the bet, Thank you net ent as they finally took note.

I do believe that the Caddell group are safe, I do have an odd deposit across a few sites and all is been good, Dispite the £1 min bet thing that Jon M bought back up the other day this still is not teh case, I was betting 40p and wager was still counting,
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Thats funny, Disclosure on the old trouble but than opens up about the new pab :what: ...

Sorry but I don't understand your statement. If that was intended for me and/or the PAB service please clarify.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Sorry but I don't understand your statement. If that was intended for me and/or the PAB service please clarify.

It was for the OP, he stated he could not go into detail about the old trouble due to disclousre, But than opened up about the new PAB when its not sorted yet, Hope this sums it up,

Hense why I thought it was funny as the old score had been settled but could not tell us,
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Ok, thank you, understood. :)

I do not think any one can say a bad word for the work you do and the work you put in with the PAB,

Luckily I have not had the privilege to try it out yet :) and hopefully stay that way, And believe me I have been around a few sites in my gambling life, Couple of major rules to stick by, Maxbet, Disallowed games and a rule people bypass is the weighted games,, moving from like roulette to a slot after a big hit and droping bet, Lucky I only play slots, Keep to them few rules and you canot go far wrong,
I will not go in to detail about crazy rules some sites have due to if play there than its there own fault
 

Keith Addy

Full Member
PABnonaccred
MM
Joined
Mar 2, 2015
Location
edinburgh
Yes, and two hours after that you posted this thread. Have you not read the PAB FAQ as repeatedly requested? Section 2.6 is quite explicit:



Section 3.12 even tells you not to sabotage your PAB by violating section 2.6!

You've been on our site for almost two years and are obviously well aware of the PAB service so there's no excuse for having not read the FAQ. If you can't be arsed to do that why on god's green earth should we spend our time and money trying to help you especially when you're ruining your own (rather slim) chances of a successful PAB resolution?

:mad:
attachment.php
:axeman:

apologies i do seem to have problem reading stuff and skimming over things .I didnt mean any disrespect i am still taking in each process as i use it.Please do what you feel is correct if i have broke the rules then fair enough though it was not my intention. I extend my apology to the forum readers.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
I do not think any one can say a bad word for the work you do and the work you put in with the PAB ...

:laugh: You'd be surprised. Bryan and I have folders of hate and abuse mail that we keep just for giggles. Gives you that warm, fuzzy feeling when you're having a bad day. ;)
 
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