Sick of fake offers

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Partycasino this time.

deposit bonus + spins but get no spins they refuse to add them until they look into it further. How is this legal to make a offer but not give what you signed up for. Even worse is when a live chat refuses to manually add them.
 

lockinlove

Staring into the sun
PABaccred
Joined
Jan 17, 2014
Location
Canada
Im sick of misleading email titles acting like there are freespins inside.

I got one today from playolg. "you deserve a treat"
I open it up and its to tell me they came out with a new slot. Seriously? So coming out with a new slot thats probably 94% rtp is a treat for me?
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Im sick of misleading email titles acting like there are freespins inside.

I got one today from playolg. "you deserve a treat"
I open it up and its to tell me they came out with a new slot. Seriously? So coming out with a new slot thats probably 94% rtp is a treat for me?

dunder casino win that award, assholes do it daily.
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
TBH, i get very few of those offers, maybe one per week or even less.

Since i rarely take bonuses they might not bother sending me the bonus emails. I am very much OK with that. :D

But i would venture to say that they are "false advertising" since they promise something in the header which turns out something completely different in the email text. They hardly ever even bother nowadays to put a little star at the end of the headline so everyone would know that their are some terms following. :eek:

There won't be any change in these practices until somebody complains to the regulatory bodies, UKGC, ASA or the like.
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Partycasino refusing to add the 50 free spins, hey say the link i signed upto can only add those spins, unless im being dumb how can a 3rd party have access to my account to give me free spins :confused:

anyway im done with hem will dispute my deposit with paypal to get the money back.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
Partycasino refusing to add the 50 free spins, hey say the link i signed upto can only add those spins, unless im being dumb how can a 3rd party have access to my account to give me free spins :confused:

anyway im done with hem will dispute my deposit with paypal to get the money back.

My guess is that you signed up with an affiliate that had that specific deal with the casino.
Either the casino have forgotten to tell the affiliate that the deal is off, or the affiliate haven't made the changes yet.

If you know from where you signed up they are the ones that should talk to the casino for you. It's another good reason for remembering to use affiliates that are trustworthy.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Yeah - that's the worst - and FAR too common these days.
If I have to pay for something that's free... then it's NOT free! :mad:

KK

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BrianGhattas

Where's My Handpay?!?
Joined
Mar 8, 2016
Location
Ottawa, Ontario
I noticed that my spam filter is getting less of these e-mails now. Maybe they have given up.

Yes, companies should find another way to get people to deposit than the stupid "We'll give you free spins if you deposit!" bullshit.
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
The worst type of offers by a country mile. Seem to quite prevalent nowadays, maybe this sales tactic is working with someone somewhere.

I loathe the "You have free spins sitting in your account!" type offers, they send me into a fit.

Oh really, thanks for the free spins, how generous, what a wonderful gest......oh fuck they've duped me again haven't they.

NO I'M NOT MAKING A DEPOSIT TO UNLOCK THESE SPINS YOU A-HOLES :mad::mad:
 

Naok777

Experienced Member
Joined
Jun 11, 2015
Location
UK
Email from Spin and Win:

Hi xxx,

There's a bit of magic in the air with this invite only offer!

Make a first deposit of £10 or more and you will get 100 Free Spins to play on exclusive slot Lady Luck Deluxe.

How to claim:

Login to your Spin and Win account
Go to the cashier and enter promo code: 100LUCK
Make a deposit of £10 or more
Enjoy your 100 Free Spins
Get spinning today before it's too late!

Oh look, there is some small print at the bottom of the email:

This offer is only valid on your first deposit of minimum £10 when you enter the promo code 100LUCK in the cashier.
The 100 complimentary spins will be credited in 5 batches of 20 spins per day.
Each Spins batch is valid for 24 hours after which they expire.
A maximum of £5 can be won from each 20 free spins batch will be credited to the bonus balance.
Free Spins Bonus carries a 25x wagering condition on selected games.
Players claiming the above offer will not be eligible for 100% + 100 Free Spins 1st Deposit offer.
Deposit amount has to be wagered at least once to redeem maximum winnings of £250 from this welcome offer.

Thanks but no thanks.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Love the way the spins are on a game called 'Lady Luck Deluxe' also, in the vain attempt that the amateurs or 'skip readers' out there might fall into the trap thinking its the popular Novomatic game 'Lucky Lady's Charm Deluxe' ;)
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Starting to do my box in,

Yes Dunder is a bad culprit of this as I have pointed out many of times b4, Todays promo

100 free spins in Spinions are waiting for you

This weekend we'll give you 100 free spins in Spinions on your next deposit.


Really :what: No there not, for a depo of min £20, Noiw here is the best part, minions is a min 5p a spin lol yes a whole 100 spins worth that are worth £5 25% of depo, at best you win a couple of quid that carry a 25x wger on them, Thats basicly given them your 20£

Another one today from uckypants bingo which is a sister site to spinawin that someone already posted about,

A 100% match bonus will show in your account right away - up to £20 free to play bingo or slots!

small print, 100% match is credited as cash bonus and carries a 10x wagering requirement. Maximum convertible to real from bonus is £20

Bake to the fake offers, They should be a place to report this,

How many free spins have you been given today? Do I really need to open the email to find out 0 ?
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Dodgy, dodgy Dunder, the sneaky Gits :p

That offer you describe mate was asking for £30 from me to get 50 Spins.

Still laughing now :rolleyes:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Those offers are atrocious to the point of insulting players.

Where will the Dunder Blunder Train stop at next? :eek2:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Those offers are atrocious to the point of insulting players.

Where will the Dunder Blunder Train stop at next? :eek2:

By the way there promo' are going most likely 3 lines on a 50 liner slot,

Would not surprise me one bit if that happen,

I also got a phone call today from spin casino, Do they ever stop, Here are the normally bull shit, do you play slots or tables, Slots I say, Oh ok than ply Tarzan as just paid out 2k I said you having a joke its shit and what they do have a 4k spin to win the 2k,
than the normal 110% offer, I would normally snap some ones arm off for a 110% bonus now days lol but didnt even blink at the offer.

And just as the email come in the the magical old casinos that pulled from the U.K that passed business on to spincasino started coming in, There must be riffling in the the filing cabinet
 

Tropicana50

Senior Member
webby
Joined
Jan 16, 2012
Location
England
I got one of these "fake offers" from Party Casino this morning. A copy of the offer and corresponding chat with their live support is below:

82e7db30e8.jpg


Pavel [14:04:24]
Hi there
Pavel [14:04:30]
Please confirm your first and last name and date of birth for security reasons.
You [14:05:38]
Hey
You [14:05:46]
XXXXXX
You [14:05:46]
XXXXXX
Pavel [14:06:04]
Thank you, Tom.
Pavel [14:06:06]
How can I help?
You [14:06:08]
You sent me an email saying:
You [14:06:10]
Turn your card to uncover your reward

We don’t believe in gloomy Sundays here at partycasino – in fact, we think they’re super! That’s why we’re giving you a mystery prize every Sunday in January so you can end your weekend with a bang. Simply turn your card and you’ll receive a guaranteed prize, including the following:


Cash Rewards
Free Spins
No Deposit Bonuses
Free Spins Reloads
Bonus Reloads

Log in now and turn your card to claim your mystery prize.
You [14:06:16]
Where do I find that card in my account?
Pavel [14:06:54]
Can you see the bonus in your promotions tab?
You [14:07:28]
No, I just see NetEnt Dead or Alive promotion, nothing else.
Pavel [14:07:36]
The promotion is only available to players who can see the offer listed under “My Promotions” section of their account page.
Pavel [14:07:52]
I am sorry but if you don't see the bonus, then you are not targeted for it.
You [14:08:04]
Why did you email me saying I was then ?
You [14:08:14]
Normally I have always had these card offers before? Why has that now changed.
Pavel [14:08:34]
The email is purely for information purposes to inform all of our players that this promotion exists.
Pavel [14:08:56]
Sorry about the inconvenience.
You [14:08:58]
"That’s why we’re giving you a mystery prize every Sunday in January so you can end your weekend with a bang."
You [14:09:08]
Its even addressed to me by name.
Pavel [14:09:44]
Yes, the email was sent to all players in our database, as different players get targeted each week.
You [14:09:54]
You can't do that..
You [14:10:34]
You can't email a player saying they have an offer or gift when they really don't. Its complete false advertisement. I will be sending all of this information to the UKGC.
Pavel [14:11:36]
Sorry about the inconvenience.
Pavel [14:13:04]
The email is sent to all players, but as per the promotion's terms & conditions, only players who see it in their "My Promotions" menu are eligible.
Pavel [14:13:34]
Different players will be able to see the promotion in different weeks in their "My Promotions" menu.
Pavel [14:13:44]
Sorry again for the inconvenience.
You [14:13:52]
Yeah, I understand what you are saying, but you can't do that under UKGC guidelines. You will lose your UK license.
You [14:14:34]
You are advertising that a player gets a free gift in their account via an email promotion when they really do not.
Pavel [14:14:44]
I see your point, but there's nothing I can do, really.
Pavel [14:15:06]
You can find more information regarding the Terms & Conditions that surround this bonus by opening this link: XXXXX
You [14:15:46]
I understand its not your fault as you are just live chat but this sort of thing is very bad for you guys. Anyway I will forward everything over to them with a copy of this chat and they can handle it.
Pavel [14:16:28]
Is there anything else I can help you with?

- T
 

SlotGrinder

Senior Member
Joined
Jan 8, 2016
Location
England
Fair enough . They are simply advising you that this promotion does in fact exist somewhere in the universe for some people
 
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