Scam Casino Should I chargeback at Red Lion Casino?

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Scam site Red Lion Casino is Reviewed at Casinomeister

Surfer

Newbie member
Joined
Dec 21, 2020
Location
Scotland
Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind :)
 
Solution
Easiest way to dispute the transactions if Credit Card company gets funny is to point out we are not allowed to use Credit Cards for gambling in UK so transactions should not be allowed.

Anyway since noone else has mentioned it do you really think it is a good idea to have Credit Cards with that sort of limit if you cannot control your spending. You did the correct thing by registering for Gamblock. But then went looking for dodgy casinos to play at using your Credit cards.

So what would you have done if the Casino had paid the winnings no Problem. Kept going back till you had maxed out all Credit Cards got yourself deeper in debt and then tried to charge back anyway.

Think now you have managed the Chargeback you should be thinking...

Andy1977

Newbie member
Joined
Aug 22, 2021
I had 2 visa disputes rule in my favour, vanq was a dream, nation was a little tougher but they where really supportive in the end.

But Newday and Cap 1 refusing based on intention to gamble. Even though the site royaloak casino is a scam and merchant doesnt identify as a gambling company they still refused. ( across the visa and mastercard accounts they used over 15 different merchants in about 10 countries to launder my money). i will be taking to the ombudsman. Newday complaints are finalising for the 2nd time but do not look like they will budge. Cap 1 I received a no from the complaints team but they did compensate me for royally messing my complaint up and the amount for this account was a few hundred therefore im concentrating on newday first as it is over 1000.

The payment provider I found if they have processed it by sending the chargeback physically to the merchant then they do not contest as they aren't legitimate and the mickey mouse merchant after the 30 business days dont reply as they have no defence and the money was mine.
Do not use the money until youv had confirmation it is yours and the period is over .

But the hard part is it getting it to this stage. Find out if it is in the stage of being processed therefore the chargeback hasnt been sent yet, or if it has been charged back and sent to the merchant and you are waiting for the merchant to defend. if it is the first do not hold your breath, if is the latter then you have a strong chance in my experience

2 out of my 3 Visa creditors managed a chargeback. But both my Mastercard creditors refused. There are slight differences in mastercard and visa apparently.

Newday Fluid have been awful and has caused so much stress and anxiety. And initially gave the impression all was good. But then about 10 days later failed to raise it with mastercard saying they dont raise gambling transactions. This should have been identified at the first hurdle instead of giving false hope.

My argument still weeks later is to gamble is to see a potential return. (there is no chance of return) This site is operating illegally, does not exist as a bussiness, does not have a license, uses fake counterfiet games, does not provide a service, refuses to pay and has 50 plus negative reviews online all saying scam. Therefore it isn't a legitimate casino and isnt gambling. its organised crime laundering money and i am a victim.

The merchant who shows on my statement also identifying as non gambling merchants. Aren't showing as royal oak, the merchant that is falesly misrepresented themselves.

Problem is gambling is high risk and newday say mastercard wont entertain it due to gambling nature

All newday hear is gambling. IT ISNT based on no potential for return and they are just a website in my opinion

Please before you quote anything i have said to them thinking we are correct you must realise that I have hit a brick wall with them so the information i have given may not help and may hinder yourselves.

This is my personal experience.

I wish others who have been successful recently chargedback would share there stories to help us victims successfully chargeback from these scams.
 

Chargebackfraud

Newbie member
Joined
Nov 21, 2021
I've done some background reading here and Visa have acted to close down a lot of money laundering but MasterCard haven't. MasterCard make a lot of money through international payments/FX/fees.

I both lost and had legitimate withdrawals removed from my account. Whatever happens, these casinos win. Mine was 24m (which looks a LOT like Red Lion) and Billionsvegas (which after looking into used to be Millionsvegas).

There is an article about 3 wanted men for gambling money laundering from Cyprus/Ukraine/Russia. Same system, benign and random retail accounts being used to mask gambling.

I argued that the casino has miscoded their transactions (I made Revolut disclose their MCC code), with evidence/screenshots of my deposits, with time. I had to go through every deposit and match it.

The stupid thing is, if these 'casinos' had just allowed my withdrawals out I wouldn't be contesting the lot. It sows how unscrupulous they are being.

I have no idea if I'll see my money again but I am tempted to get MasterCard into court for money laundering if they think problem gamblers should be sacrificed.

I'm tired of my illness being overlooked and laughed at. I've come a long way since the height of my addiction (first relapse in 3.5 years) and back down lightly to being robbed because I'm vulnerable.

How on earth are Red Lion/24M/Billion(Million)Vegas getting away with it in broad daylight...

Good luck guys, it's really not easy. Revolut have already said do one because you paid for gambling chips and got them. That was the service.
 
Last edited by a moderator:

justdoit

Newbie member
Joined
Nov 22, 2021
Hi Guys, I am new here and have been rather a silly boy and opened an account with what I believe to be a scam casino called 'the red lion casino' which claim to be licenced in Curacao but when I email the e-gambing commision in Curacao they have never heard of this casino. They seem to offer all the games and services (netbet) that are not to be offered in the UK. they dont seem to show their licence number presumably because they don't have one.

I opened it because I am on gamblock and I am self excluded myself from UK bookmakers as I am a problem gambler but that is a different story. I deposited many times to the tune of 2000 over 2 credit cards and they show as a dodgy transaction company in Moscow on my statement. I played and won some money which I wanted to withdraw (1500) and I went to make a withdrawal and I was told by their customer services £500 was the maximum and only withdrawal at a time dispite their own 'terms and conditions' saying that 10k was the maximum monthly withdawal limit. they just see to make up the rules to suit them. this took days and days of emailing them to withdraw it so I could get my money back and I kept getting told it will be done ASAP. and being the problem gambler I am kept playing heavily and lost it all. One of the deposits I made was for £300 and I when I logged onto my online banking they took another £300 without adding it to the bettings account, I asked them to cancel it and put it back into my credit card account they said they couldnt and that they have credited my bettings account and I have to wager it atleast once to then withdraw it and of course I lost that too.

I am fully aware how stupid this all is but having read some things on here I may be eligle to chargeback those transactions on the grounds that they don't have a uk licence and they offer all the rigged netbet games they shouldn't in the UK.

I have raised a chargeback on all these transactions and received them back into my 2 credit card accounts and raised the dispute with all the information and emails from the curacao commission etc, my question is what are the chances of a successful chargeback on these grounds? they have reversed the transactions but what are the chances of them just readding them once theyve spoken to the merchant and they say i'm bang to rights. Like I say I am very aware I have been stupid and I should write the money off to experience but if I can get the money back and the games I was playing were rigged then it is unfair.

Please be kind :)
Red Lion has like 20 other websites with different casinos, no licence at all, same with agentspin onespin etc all scam
best report to UKGC they will block their IP

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Screenshot 2021-11-24 at 17.48.21.png

not long ago I report all these scam casinos by email to CEO of UKGC
Screenshot 2021-11-24 at 17.53.19.png
 
Last edited:

justdoit

Newbie member
Joined
Nov 22, 2021
I had 2 visa disputes rule in my favour, vanq was a dream, nation was a little tougher but they where really supportive in the end.

But Newday and Cap 1 refusing based on intention to gamble. Even though the site royaloak casino is a scam and merchant doesnt identify as a gambling company they still refused. ( across the visa and mastercard accounts they used over 15 different merchants in about 10 countries to launder my money). i will be taking to the ombudsman. Newday complaints are finalising for the 2nd time but do not look like they will budge. Cap 1 I received a no from the complaints team but they did compensate me for royally messing my complaint up and the amount for this account was a few hundred therefore im concentrating on newday first as it is over 1000.

The payment provider I found if they have processed it by sending the chargeback physically to the merchant then they do not contest as they aren't legitimate and the mickey mouse merchant after the 30 business days dont reply as they have no defence and the money was mine.
Do not use the money until youv had confirmation it is yours and the period is over .

But the hard part is it getting it to this stage. Find out if it is in the stage of being processed therefore the chargeback hasnt been sent yet, or if it has been charged back and sent to the merchant and you are waiting for the merchant to defend. if it is the first do not hold your breath, if is the latter then you have a strong chance in my experience

2 out of my 3 Visa creditors managed a chargeback. But both my Mastercard creditors refused. There are slight differences in mastercard and visa apparently.

Newday Fluid have been awful and has caused so much stress and anxiety. And initially gave the impression all was good. But then about 10 days later failed to raise it with mastercard saying they dont raise gambling transactions. This should have been identified at the first hurdle instead of giving false hope.

My argument still weeks later is to gamble is to see a potential return. (there is no chance of return) This site is operating illegally, does not exist as a bussiness, does not have a license, uses fake counterfiet games, does not provide a service, refuses to pay and has 50 plus negative reviews online all saying scam. Therefore it isn't a legitimate casino and isnt gambling. its organised crime laundering money and i am a victim.

The merchant who shows on my statement also identifying as non gambling merchants. Aren't showing as royal oak, the merchant that is falesly misrepresented themselves.

Problem is gambling is high risk and newday say mastercard wont entertain it due to gambling nature

All newday hear is gambling. IT ISNT based on no potential for return and they are just a website in my opinion

Please before you quote anything i have said to them thinking we are correct you must realise that I have hit a brick wall with them so the information i have given may not help and may hinder yourselves.

This is my personal experience.

I wish others who have been successful recently chargedback would share there stories to help us victims successfully chargeback from these scams.
well when you make payment on these scam casinos nothing comes up you pay casinos, their payment show you pay some shop online in Russia turkey etc if you just ask Newday Fluid to stop this transaction I am not safe to pay, you will get all your money back
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Red Lion has like 20 other websites with different casinos, no licence at all, same with agentspin onespin etc all scam
best report to UKGC they will block their IP

You do not have permission to view link Log in or register now.


View attachment 161298

not long ago I report all these scam casinos by email to CEO of UKGC
View attachment 161299
The GC can and will do nothing; they have no power to block ISPs

Plus, PWC reported on offshore gambling and they dismissed it so they obviously don’t give a hoot :)
 

justdoit

Newbie member
Joined
Nov 22, 2021
Don’t know how they would plan in taking action against a company with no UK residency.
Probably more applicable to companies based in the UK as they can do nothing outside these shores
If Slovakia can ban twitch, way cant UK ban some unlicenced casinos.. a lot of Arabs countries FCB is banned also, i don't think is the problem to ban some casinos

You do not have permission to view link Log in or register now.
 

Chargebackfraud

Newbie member
Joined
Nov 21, 2021
Has anyone else successfully got their money back from this unscrupulous 'casino' group? My case is with MasterCard/merchant as I type, but the merchant has 30 days to respond. Not sure how they can defend miscoded and unlicensed gambling transactions through multiple countries and refusing to payout.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
I bet they hate this thread with a passion - but there must be enough meat on the bone to keep open despite “chargeback at red lion casino” happening. They will run out of fall guys to set up the soon to be closed credit/debit merchant accounts eventually.
 

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
To be honest I am still amazed that some rogue casinos still allow Visa or Mastercard deposits to be honest. I thought for the UK at least they are blocked even if you try to deposit with them?

Unless they are using those processors that use fake names that use for weird purchases, like furniture or food etc etc.

But saying that eventually when all these chargebacks have been paid back it will basically be enough for the casino to realize they need to cease trading. That is the hope anyway. At least then we will see 1 less thread regarding it on CM lol. But hey then there will be other new casinos showing up. So maybe not haha.....
 

justdoit

Newbie member
Joined
Nov 22, 2021
To be honest I am still amazed that some rogue casinos still allow Visa or Mastercard deposits to be honest. I thought for the UK at least they are blocked even if you try to deposit with them?

Unless they are using those processors that use fake names that use for weird purchases, like furniture or food etc etc.

But saying that eventually when all these chargebacks have been paid back it will basically be enough for the casino to realize they need to cease trading. That is the hope anyway. At least then we will see 1 less thread regarding it on CM lol. But hey then there will be other new casinos showing up. So maybe not haha.....
same ppl they run Rad Lion they have like 20-30 more casinos on different names
 

Chargebackfraud

Newbie member
Joined
Nov 21, 2021
I see what you're saying but there is no incentive to deposit into a casino that doesn't payout a penny and have to claim it back through an almighty stressful process of chargeback.

It's taken a serious amount of work to get Revolut to raise mine with MasterCard. And even now I have no idea if I'll get anything back.

I would assume these fraudsters are making money from those not claiming back smaller losses or who don't have the ability to fight their bank.

The problem isn't the country or the transaction type, it's that someone at the aquiring bank end isn't doing their due diligence. MasterCard should be blocking any transaction that uses suspect aquiring banks. I mean there can only be so many chargebacks at one bank before it's very obvious what's going on.

I doubt it's as simple as I'm making out though because of the crime and type of people involved. But I stand by my point, problem gamblers (people who are ill, more precisely) shouldn't be the ones to suffer.
 

Andy1977

Newbie member
Joined
Aug 22, 2021
Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed
 

Chargebackfraud

Newbie member
Joined
Nov 21, 2021
Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed
Andy, did you file as miscoded?

Revolut told me to go away as it was gambling and MasterCard allow no route to chargeback as a result.

I asked for the MCC code of the transactions and they were all miscoded.

This changes things significantly because if MasterCard refuse to act, they are allowing potential money laundering. I'd suggest my case wouldn't look good on them in court. Just look at Wirecard/MasterCard/Visa.

Fortunately I had taken screen shots of all deposits before they closed my account, so I was able to prove where my money ended up. (I had to match every transaction with time, amount and merchant).

As said, I'm only early into my process with MasterCard (1 week) but I'll keep escalating this until it's in a court if I have to.
 

Andy1977

Newbie member
Joined
Aug 22, 2021
Thanks for the reply

I had informed them this transaction wasnt classed as gambling. They are aware it has been laundered becouse i said that the transaction isn't related to gambling it shows as retail. The credit card company still refer to it as visiting a gambling site even though they are a scam. This was the intention.

Sounds like you are from a different country to the uk. The stance is the same from other mastercard uk customers.

The only other route now is with the ombudsman
 

justdoit

Newbie member
Joined
Nov 22, 2021
Unfortunatly Mastercard wont refund anything to do with gambling. Even though they dont exist as a business. Visa on the other hand has ruled in my favour.

Newday, capital one have all said that it can't be raised with the merchants.

Be careful as your money may well be reversed
don't tell them you pay to gamble, these scam casinos never charge you like gambling, they charge you random country
 
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