Should casinos be given a choice to hide rtp and choose rtp?

[Guts]

Thanks yes, it was regarding (thanks Trilej) why PNG come in Euro and not CAD on a CAD acct.

I am investigating the situation with a dedicated department.

We'll come back to this thread once we have a clear answer!

Thank you for pointing this out.

Have a wonderful weekend!

Kind regards,

Your Guts Casinomeister Team

 

[Mr Wild]

So Im pretty dense when it comes to RTP. I play at Crazy Vegas outside of VS. Their RTP is not showing on any of their games. My game time is brutal as with VS ( I just have shite luck) I went on chat just now, and asked why theirs werent showing, she couldnt answer but did say my overall RTP is 70%. That is awfully low isn't it?

Videoslots gives you both the theoritical RTP and the actual RTP

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. Dont know about any other casino doing that and has been for a couple of years. Im even aware that within 1 - 2 weeks, this will be even more enhanced!

 

[brianmon]

Videoslots gives you both the theoritical RTP and the actual RTP

You do not have permission to view link Log in or register now.

. Dont know about any other casino doing that and has been for a couple of years. Im even aware that within 1 - 2 weeks, this will be even more enhanced!

Betat gives you your RTP of the last session, last game played and your overall lifetime RTP. maybe VideoSlots could add that too?

 

[Mr Wild]

Betat gives you your RTP of the last session, last game played and your overall lifetime RTP. maybe VideoSlots could add that too?

I believe you will be more than satisfied with VS enhanced version

 

[slotmaster]

I believe you will be more than satisfied with VS enhanced version

ooooh, Is it cause they are finally adding RTG?

 

[nikantw]

It has been a few days, I just looked again at Rizk and Guts. I don't see any change, is the TRTP in another place? Do they need more time?
If only UK sees it, it looks like the intention was to hide it. Same goes for all, I just don't have time to look at every casino right now.

 

[SpinUk]

I am investigating the situation with a dedicated department.

We'll come back to this thread once we have a clear answer!

Thank you for pointing this out.

Have a wonderful weekend!

Kind regards,

Your Guts Casinomeister Team

On another note - Guts support has just confirmed the end of the 40% weekly Monday bonus, this is a real shame as it was one of the best out there with decent wagering. Is there anything new in the pipeline?

 

[Guts]

On another note - Guts support has just confirmed the end of the 40% weekly Monday bonus, this is a real shame as it was one of the best out there with decent wagering. Is there anything new in the pipeline?

I do not, unfortunately, have an answer yet to the CAD-->EUR query yet.

In regards to the 40% weekly Monday bonus, it is unfortunate to see it go, but there can be expected new static promotions that will be just as good and even more engaging!

We will bring the positive feedback further to echo in the promotions lab.

There can be more to expect from us without a doubt!

Kind regards,

Your Guts Casinomeister Team

 

[DreamRJ]

I do not, unfortunately, have an answer yet to the CAD-->EUR query yet.

In regards to the 40% weekly Monday bonus, it is unfortunate to see it go, but there can be expected new static promotions that will be just as good and even more engaging!

We will bring the positive feedback further to echo in the promotions lab.

There can be more to expect from us without a doubt!

Kind regards,

Your Guts Casinomeister Team

Repeat the same sentences much? You said those exact same lines in the other thread too!

 

[Guts]

Repeat the same sentences much? You said those exact same lines in the other thread too!

Sharp eyes!

It was regarding the same query so I decided to help myself!

 

[Biti]

Hello,

To my knowledge the settings cannot be different by country, although they can be by setup. The setup is different by jurisdiction (different servers and game configuration since the UKGC requires lots of additional features, like for Responsible Gaming) so UK is different from MGA. Although I believe (will confirm tomorrow with our game manager) that a casino could use the UK setup for the rest of the world since it is also compliant with MGA directives. If I’m right it would indicate that the games LV displays are on the UK setup.

I’ll confirm this and update you.

Regards

Operators can choose from 5 RTPs, they can even switch for a time. Play n Go literally gave me the example to decrease the RTP under 90% when there's a free spins promo. They also said that if you have Play n Go games under a Curacao license, you can do what you want and hide the RTP.

He was very clear. They offer the opportunities, but it are the operators that choose which RTP and hide or not hide. Just not, for UK customers.

It says all about some operators that they choose to hide RTP.

 

[Biti]

As far as I can see, as a UK player. The RTP is back to being displayed in the helpfiles for the 94% version.

There is an easy way to check though, since the different RTP's are different versions of the games.
If you look at the address of the helpfile window. It shows which version of the game you're playing.

For Book of Dead...
mltcw.playngonetwork.com/casino/gamehelp?pid=238&gameid=310&lang=en_GB&brand=&jurisdiction=GB&currency=GBP

pid=238 is the 94.% RTP
pid=118 is the 96% RTP

I would assume that if you find a number other than 238 or 118 then that'll be the very lowest setting, whatever it is (92% ???)

Nope. Can also be another language of something. I've once started to make a spreadsheet with all those pid's, but I stopped, because there was no correlation between pid and rtp.

 

[curremon]

Does BTG has different versions ?
Im 100% sure that verajohn and guts uses different rtp version than videoslots...

 

[nikantw]

Operators can choose from 5 RTPs, they can even switch for a time. Play n Go literally gave me the example to decrease the RTP under 90% when there's a free spins promo. They also said that if you have Play n Go games under a Curacao license, you can do what you want and hide the RTP.

He was very clear. They offer the opportunities, but it are the operators that choose which RTP and hide or not hide. Just not, for UK customers.

It says all about some operators that they choose to hide RTP.

I believe you, because it makes sense given the information we already have. But it is shocking to hear a confirmation like this!

I wonder if changing the TRTP in free spins is something many UKGC and MGA casinos do.

It is something free so I am not sure if there are regulations against it.

 

[orion]

today is not my lucky day.

After having been slaughtered at my usual "go-to" casino, and having been assisted really BADLY with their CO, I decided to TAB and yes I clicked that button.

Not happy, since my ewallett still had some little money available, I played at a Curacao-licensed casino which is offering PnG games.

Of course - since today is not my lucky day - I had a terrible run, and so I went into the info pages to find what RTP they offer. Obviously, no sign of RTP there.

So, I challenged my destiny and I opened the chat. And -considering today it's not my lucky day- I had the confirmation that there are MANY settings available and this casino which I won't mention is not displaying them. Basically they told me: hey we are here in Curacao, we enjoy your money, we will NOT display the RTPs, since we have not to do it, and if you are not happy, go to AskGamblers.


(Chat saved)

At this point - since its quite obvious that it's not my lucky day - I'd better to go to the pub and have some fun with my friends.

end of the day, I am quite a seasoned member here, and -believe me- you can't imagine the ENVY I feel for you who can play the casinos of the accredited list.

 

[slot_zombie]

I can barely conceive the horror of Moon Princess or Reactoons on below 90% RTP

 

[luck17]

Operators can choose from 5 RTPs, they can even switch for a time. Play n Go literally gave me the example to decrease the RTP under 90% when there's a free spins promo. They also said that if you have Play n Go games under a Curacao license, you can do what you want and hide the RTP.

He was very clear. They offer the opportunities, but it are the operators that choose which RTP and hide or not hide. Just not, for UK customers.

It says all about some operators that they choose to hide RTP.

So I asked Ignition Casino about their licensing and regulation on chat earlier, and here was the response about Curacao:

 

[JuJuJudith]

I think casinos should be forced to get public about their RTPs and they should also be checked and scrutinized about this.

 

[luck17]

I think casinos should be forced to get public about their RTPs and they should also be checked and scrutinized about this.

Agreed!!

 

[Guts]

Hello guys and good morning.

I can now confirm that the 'return to player' (RTP) is showing correctly for everyone when it comes to Play'n GO games in GUTS.com.

Thank you for your patience everyone.

Have a great day, Friday is nearly here!

Kind regards,

Your Guts Casinomeister Team.

 

[ThrillsRep]

Hello guys and good morning.

I can now confirm that the 'return to player' (RTP) is showing correctly for everyone when it comes to Play'n GO games in GUTS.com.

Thank you for your patience everyone.

Have a great day, Friday is nearly here!

Kind regards,

Your Guts Casinomeister Team.

Hi,

Same goes here in Thrills!

Have a thrilling day.

Thrills rep

 

[dionysus]

I do not, unfortunately, have an answer yet to the CAD-->EUR query yet.

Still rather hoping for an answer to this.
Thank you

 

[Guts]

Still rather hoping for an answer to this.
Thank you

Good morning, dionysus.

Apologies for the delayed reply. I had to raise this topic again to get a proper reply for you guys.

It seems that the accounts that were originally registered with EUR will not be able to play with CAD since Play'n Go does not support currency change. It stayed as EUR for the players when the currency on our side changed to CAD. In this case, the currency issue should affect only the old accounts, created around 2013.

We are terribly sorry about this, and for any inconvenience, that might have occurred.

I wish you a great day and happy Easter.

Best regards,

Your Guts Casinomeister Team

 

[dionysus]

Good morning, dionysus.

Apologies for the delayed reply. I had to raise this topic again to get a proper reply for you guys.

It seems that the accounts that were originally registered with EUR will not be able to play with CAD since Play'n Go does not support currency change. It stayed as EUR for the players when the currency on our side changed to CAD. In this case, the currency issue should affect only the old accounts, created around 2013.

We are terribly sorry about this, and for any inconvenience, that might have occurred.

I wish you a great day and happy Easter.

Best
so if I close my acct and reopen the games will be in CAD?
Although possible, I dont ever recall having a EUR acct.

Your Guts Casinomeister Team

so if I close my acct and reopen the games will be in CAD?
Although possible, I dont ever recall having a EUR acct.

 

[Guts]

so if I close my acct and reopen the games will be in CAD?
Although possible, I dont ever recall having a EUR acct.

I wish it would be that simple.

It's, however, not possible to create a new account, as players are only able to have one account here at Guts.com. Closing and reopening the account would affect only the account that exists already.

''No matter how bad things are, we can at least be happy that we woke up this morning''
-D. L. Hughley

Kind regards,

Your Guts Casinomeister Team