nafanny29
Dormant account
- Joined
- Jul 8, 2004
- Location
- London, England
I was playing two small STTs (10+1 and $10+$1) on the crypto network on Sat 26th March at approx 10pm GMT and within 10 mins of them starting the network slowed to the point where everyones hands were autofolding then it completely chucked me out of the software. I tried to log back in for over an hour and a half and was getting the message "no active server available"
I had roughly my starting stack of 1000 on both games. I know it was the whole site that was being disrupted because everyone on both games were ranting about it on the chat, and the number of players on the site dropped from over 5000 to 2400 before I got disconnected!!
I have emailed the site twice, once on 27th and again yesterday and have not received a responce
Although the amount is not really an issue I am pissed that they havnt even bothered to respond to me. This has now made me determined to get my money refunded.
Any thoughts if I am entitled to a refund or is it tough luck?
Thanks people for any replys
I had roughly my starting stack of 1000 on both games. I know it was the whole site that was being disrupted because everyone on both games were ranting about it on the chat, and the number of players on the site dropped from over 5000 to 2400 before I got disconnected!!
I have emailed the site twice, once on 27th and again yesterday and have not received a responce

Although the amount is not really an issue I am pissed that they havnt even bothered to respond to me. This has now made me determined to get my money refunded.
Any thoughts if I am entitled to a refund or is it tough luck?
Thanks people for any replys
