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Self exclusion and allowed to open another account.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Matthew cunningham, Dec 18, 2017.

    Dec 18, 2017
  1. Matthew cunningham

    Matthew cunningham Registered

    North west
    Can anyone help with this.

    I have managed to open an account with bingo.com and deposited around £900. I have previously self excluded with unibet, who I have now found out are the same company as Bingo.com.

    I have emailed them to say that I should never have been able to open an account with them, let alone deposit any money.

    Is there any way I could get a refund on my deposits. I understand that if I would have won and asked for a withdrawal this would have been refused due to my self exclusion from the sister site unibet. M
  2. Dec 18, 2017
  3. H0tsh0t87

    H0tsh0t87 Newbie member PABinit PABnoaccred

    No you are a fully grown adult . You have stupidly deposited despite self excluding from a casino . Casinos can only do so much it gets to a point were you need to man up and accept it's your mistake

    Did you give control of finances to a family member so you are not able to gamble big amounts - I guess not

    Did you give your cards to family members so you can't spend online - nope I guess not

    Did you go to gambling anonymous meeting - again I guess not

    Did you block all gambling sites from your computer and phone - nope

    What you did do is spend £900 at a new site and lost it and now your trying to blame someone else for it
    Tirilej likes this.
  4. Dec 19, 2017
  5. Matthew cunningham

    Matthew cunningham Registered

    North west
    No, I have an addiction! Is that something you don’t understand??

    I thought that being able to self exclude meant that you were unable to sign up to sites that were connected to each other! I.e Bingo.com and unibet! After all it does state in the terms and conditions of these casinos that I would be self excluded from all of their partner products!

    Thanks for the sympathy you complete and utter tool!
    ed skull murphy likes this.
  6. Dec 19, 2017
  7. H0tsh0t87

    H0tsh0t87 Newbie member PABinit PABnoaccred

    I understand what addiction is and like yourself and others I have spent money I could not afford .

    Yes you have self excluded but you still done nothing to help yourself .

    If you have control of finances to others AFTER you self excluded would this if happened - NO

    If you have your cards to family members after you self excluded would this if happened - NO

    If you blocked gambling websites from your phone and computer would this of happened - NO

    If you went to a gamblers meeting would this of helped reduce the urge to gamble - yes of course it would have


    What you did do is self exclude from one site , joined another site spent money you could not afford and now you are trying to blame the company for not protecting you when you could have prevented this from happening

    I AM NOT. Judging you or name calling as I have made the same mistakes in the past and also tried to blame everyone but myself

    BUT there is only one person at fault and that's yourself
    Tirilej likes this.
  8. Dec 19, 2017
  9. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Scour the forum to see if there is a precedent for non-payment of winnings under similar circumstances with the same group of casinos. If there is, you may have a chance.

    Although the odds of anyone winning anything at Unibet are slim to none.
  10. Dec 19, 2017
  11. colinsunderland

    colinsunderland Experienced Member MM webmeister

    The UKGC don't agree with you.
    Jasminebed likes this.
  12. Dec 22, 2017
  13. alexking12k

    alexking12k Experienced Member

    Commodities trader
    Los Angeles, CA
    You are what everybody in my village calls AN ASSHOLE! There is no need for such condescending comments. The OP has a sickness and if you knew anything about it you wouldn't be such a dick to him.
  14. Dec 22, 2017
  15. slattyslotty

    slattyslotty Newbie member

    Ignore the unhelpfull comment. Some people revel in their own ignorance, it is best to ignore them and they can toddle off to find somone who will give them the attention they crave.

    Bingo.com should not have alowed you to open an account and deposit if you were self excluded with another member of their group. They should refund you and most probably will.
    In saying this I am taking it for granted that you where confirmed as self excluded on their network for problem gambling. I am also taking it for granted that you did not try and get around the self exclusion by signing up with different details e.g. changing your name.

    There is no excuse for them to allow you to deposit with another member of their group.

    Keep pushing them and take them to their reglator if they have not stuck to player protection BUT you have an adiction and you are not in control. Please pour your time and efforts into kicking the habit rather than chasing the loses

    Gamcare do a good online support chat

    Hope you get the money back, but hope you tackle the reason you are in this situation more
  16. Dec 23, 2017
  17. H0tsh0t87

    H0tsh0t87 Newbie member PABinit PABnoaccred

    I know exactly about problem gambling as I stated I have had issues in the past the only way I managed to get better is by taking responsibility for my actions. This man knew he had a gambling problem yet still allowed himself to have control of large amounts of money ,bank cards etc only one thing was ever going to happen

    I think rather than blaming the casino he should take responsibility for his action and get the help he needs or next month he will sign up to another new casino spend all his money and be back here trying to work a angle to get it back.

    Why do I say this because I have been there , I lied to friends and family to gamble , I worked silly anounts of overtime just so I could gamble , I sold most of my possessions so I could gamble . I did everything I possibly could to gamble . And how did I stop by waking the FUCK up and taking responsibility , did the casino encourage me to gamble yes , was it there fault no it was mine and mine alone gambling is a illness but unless you do something about it then you will never change .

    I'll tell you a story my friend had a £180k house mortgage free , he worked earning £1200 a month , had a family etc he would gamble thousands every month m- get loans out to pay back what he owed then more loans to pay the loans he had . He then took out a massive loan against his house ( all while hiding this from his wife ) every time I spoke to him he was more and more stressed trying to win his money back . He complained and blamed everyone except himself . Then one day it all came to ahead he lost his house , his wife found out how bad it was and he lost his family for weeks after he sat around feeling sorry for himself until a family member told him some home truths

    They explained you had a bought house , a family that loved you and a secure job. You had financial security .

    But you choose to gamble , you choose to take loans out , choose not to pay bills to hide your issue from family . They said you were well enough to apply for the loans but not well enough to pay bills ...

    My friend said that gambling is a illness , his family member took him cancer a illness , a illness were the person has no control over the outcome . Gambling is a addiction which the person does have the power to control the out come . He said you keep telling me it's not your fault you have this gambling illness and it's not your fault and asked what you have done to make things better . My friend said that he complained to the casino and bank as they should not have allowed him to gamble as if they spotted the large amounts he was spending and stopped it this would not have happened . My friends family member said that's a lot of shit as you would have spent it somewhere else and said complaining to someone isn't doing anything that is passing the blame . You are quick eniggg to say you have a illness but do nothing about it . Your family have lost there home , there security , your wife has lost her husband , your kids have lost there dad . Your actions have destroyed 3 people's life's

    That was the kick up the backside he needed , my friend joined a ga meeting , he worked extra shifts to pay back bills. He gave control of his finances etc to that family member and got a private let . After 8 months of Hard work his wife and kids came to live with him again . I was speaking to him the other day and he was extremely happy and looked stress free . He said that if it was t for his family member to give him the wake up call then he would not have his family around him and would have probably took his own life through self pity . He said that's been over a year and I haven't gambled and that he could not be happier
    Tirilej likes this.

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