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Self excluded? WTF BETSAFE/mr smith casino

Discussion in 'Online Casinos' started by nutnut, Oct 5, 2017.

    Oct 5, 2017
  1. nutnut

    nutnut Senior Member

    Occupation:
    IP consultant
    Location:
    england
    Ok weird situation which I can't understand how it can happen.

    I couldn't log into mrsmithcasino, so asked for password reset as I was not getting the e-mail. Shortly afterwards I get a e-mail saying I have self excluded from BETSAFE a sister site.

    1) I don't even remember last time I played at BETSAFE infact I don't think I've ever deposited
    2) 100% i HAVE NOT SELF EXCLUDED from any casino especially this one
    3) It says the self exclusion ends next month when my account will be back open

    How on earth can this happen??? Has anyone else had this issue before now I'm worried playing elsewhere in case they claim I have a problem!
     
    Last edited: Oct 5, 2017
  2. Oct 5, 2017
  3. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    When did Betsafe and All British become sister casinos? I must have missed something.

    Talk to one of the reps here and see if they can clear it up for you.
     
  4. Oct 5, 2017
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Issues which they will blame on Technology thus shunning the blame.

    AFAIK as Sara says, these 2 casinos are defo not related.
     
  6. Oct 5, 2017
  7. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Well that's extremely dodgy, they shouldn't be data sharing with other casinos not in their group, especially ones that aren't under their license. I would check with betsafe and see if you are self excluded there too.
     
  8. Oct 5, 2017
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    yeticasino.com
    adlercasino.com
    allaustraliancasino.com
    allbritishcasino.com
    allirishcasino.com
    fortuincasino.com
    freespinscasino.com
    karlcasino.com
    nobonuscasino.com
    norgescasino.com
    norskeautomater.com
    poldercasino.com
    yakocasino.com

    Those are under L&L license, not Betsafe which IIRC is a BML (Betsson) license. This should NOT be happening even if you were excluded from Betsafe. :eek:
     
  10. Oct 5, 2017
  11. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    nob on us casino? They sound like a very generous establishment :eek::oops:
     
  12. Oct 5, 2017
  13. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    You spot bloody everything :p
     
  14. Oct 5, 2017
  15. nutnut

    nutnut Senior Member

    Occupation:
    IP consultant
    Location:
    england
    sorry im dumb the casino is mr smith casino not allbritishcasino.
     
  16. Oct 5, 2017
  17. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, you've led us up the garden path as Mr Smith does indeed share a license with Betsafe under the BML/Betsson group. :mad: :p
     
  18. Oct 5, 2017
  19. nutnut

    nutnut Senior Member

    Occupation:
    IP consultant
    Location:
    england
    still dont get how it can happen. as i now flagged up as a gambling problem? I could contact them but i dont even play at either site. just worried it sets alerts off with other sites.
     
  20. Oct 5, 2017
  21. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    These days it's common that people are self excluding. If you are certain that you haven't done it you need to check. It could be a simple mistake from their side, and it sounds like it especially if you don't play there.

    There is another thread about Betsafe now too that they are asking people to reverify their accounts. Maybe something went wrong when they were checking accounts. Just send an email and ask when you should have done it, and for what reason and time. Then they have to look it up.
     
  22. Oct 5, 2017
  23. bebo67

    bebo67 Meister Member PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Hahaha. You always crack me up!
     

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