These guys ( supposedly licensed with the UKGC ) have basically just swallowed my money ,
I signed up and my first deposit , it went through succesfuly and i clicked to go back to the casino , There i found that my balance was still ZERO , i checked my account history and no signes of any deposits or even failed deposits , I logged out and in again still ZERO ,
I thought perhaps i was imagining things and the initial deposit had not gone though so i tried again and this time the deposit failed , I have a specific debit card i use to play casinos with linked from my paypal so i only send over what my deposist value will be , So when it failed the second time around i knew the initial deposit had definately gone though as now there was nothing on my card..
There is no live chat so i sent an email , after 3 hours no reply , so i sent another saying i would have at least expected a courtesy email to say they are working on my problem or have recieved my email , 12 hours later now and still no replies from them and my balance still shows as zero
I will keep this thread updated with what happens next but as this was my first experience at this site i'll post this here as a warning that theis place looks pretty shambolic and/or just not working properly ...
I read a few threads on this place here on the forums ,they were not to damning ,Just so play , a few game errors etc rather than any real roguish behaviour .
Hopefuly i'll hear something back within the next 24 hours or i will have to contact my bank to reverse the payment
I signed up and my first deposit , it went through succesfuly and i clicked to go back to the casino , There i found that my balance was still ZERO , i checked my account history and no signes of any deposits or even failed deposits , I logged out and in again still ZERO ,
I thought perhaps i was imagining things and the initial deposit had not gone though so i tried again and this time the deposit failed , I have a specific debit card i use to play casinos with linked from my paypal so i only send over what my deposist value will be , So when it failed the second time around i knew the initial deposit had definately gone though as now there was nothing on my card..
There is no live chat so i sent an email , after 3 hours no reply , so i sent another saying i would have at least expected a courtesy email to say they are working on my problem or have recieved my email , 12 hours later now and still no replies from them and my balance still shows as zero
I will keep this thread updated with what happens next but as this was my first experience at this site i'll post this here as a warning that theis place looks pretty shambolic and/or just not working properly ...
I read a few threads on this place here on the forums ,they were not to damning ,Just so play , a few game errors etc rather than any real roguish behaviour .
Hopefuly i'll hear something back within the next 24 hours or i will have to contact my bank to reverse the payment