I have been playing JPC and Slotastic for years now . 3 weeks ago I had a cashin for $800 via WU ...Very happy . Waited the regular number of days and get the info to pick up the WU . When I tried to pick up I was told the MTCN was too short at 9 numbers .IT IS lt is ALWAYS 10 numbers . Figured I messed up copying and go home to check ..nope 9 numbers . So yeah I am aggrivated . When I call for the right info I am told I have to wait another 24/48 hours different department . The next morning I finally got the right info which was different from the first info they sent me . 2 weeks ago I was lucky enough to win a Random at Slotastic !! Cashout the first $800 no problem ! Second was was approved on Friday and this morning I get my info for pick up ......first thing I check is the MTCN ...9 numbers again so cant pick it up . Live chats says ..another 24 to 48 hours to get the RIGHT info ...NOW I AM PISSED . This has never happened before in all my years on online gambling . To happen twice with sister casinos in less than 3 weeks in strange . Now I have to wait again and their chat attitude is pretty much 'tough'.which is surprising because they have always been awesome . jUST SAYIN.. Something isnt right for the same issue to arise twice in less than 3 weeks .