After winning a considerable amount on at BetatCasino I was twice told that my winnings had been safeguarding by restricting my play until the verification had been done. I had an email today saying I had free spins so I played them and then it continues to let me play....needless to say I lost the lot having left it sat there since Friday. The guy in chat confirmed the suspension had been done at their end and didn't know why the system let me played. Do I have a case? Should my winnings be reinstated or is it totally my fault?