Casino Complaint Rushmore slow pay

[Isabel]

My problem is Real Vegas! I have a large payout and can't get them to pay!

Anyone else having trouble getting paid by Rushmore? It has been over a month since my winnings were approved, but no money. Everytime I call, I get a different answer and the next person I talk to said to disregard what the last person said. This is all making me wonder if I will ever get paid.

I have played at Rushmore, but never made a withdraw.

 

[Shanon86]

But.....................Slots Oasis will only let you withdraw to QT if your winning deposit was from QT. So you have to start by establishing a QT account, then use it to fund your Slots Oasis deposit.

However, given the difficulties they have had in paying you, ask them to consider paying you this time via QT on an exception basis and then keep it that way going forward.

The Slots Oasis turnaround time using QT is down to 2 business days from my very recent experience.

Diane

Thanks Diane but i'm having difficulties getting any answers out of them at all ATM - although i will try again on Monday and keep you all posted

 

[VerboomC]

c-planet - pure commission

C-Planet has taken over PureCommission isn't it? I can't seem to get a reply from them reg. a payment to a sub affiliate.
Has anyone else have the same problem with PureCommission?

Vicon

 

[HeyMikey]

Still Having Problems

Rushmore is still having problems paying players via wire transfer. My 10 business days was up, now they tagged on another 10 business days because of "issues with our third processor". They would not let me request withdrawl via Quicktender a couple weeks ago because I deposited with credit card and therefore needed to withdrawl via wire transfer. This was their rule even though I've had many successful withdrawls via Quicktender. Now that I'm delayed for a few weeks I've requested rather than wait another 10 business days that they get the money to my Quicktender account. I wonder what the response will be?

 

[lots0]

I suspect that they will be discontinuing wire transfers for players in the near future.
The third PARTY processor (the people that actually do the wire transfer) are having trouble because of the UGIEA law, some US and even some Canadian Banks are blocking wire transfers from online casinos.

Write your Congress person and complain to them that they are interfering with your personal Liberty when they pass and/or support stupid laws like the UGIEA... Laws that take away your FREEDOM to spend your hard earned money where and when you want.

 

[HeyMikey]

Nope

Rushmore is still having problems paying players via wire transfer. My 10 business days was up, now they tagged on another 10 business days because of "issues with our third processor". They would not let me request withdrawl via Quicktender a couple weeks ago because I deposited with credit card and therefore needed to withdrawl via wire transfer. This was their rule even though I've had many successful withdrawls via Quicktender. Now that I'm delayed for a few weeks I've requested rather than wait another 10 business days that they get the money to my Quicktender account. I wonder what the response will be?

They emailed me back and won't process to Quicktender. So the wait is on.

 

[TopAff]

PM me info I will help you out

 

[cabrerjc]

Still Waiting

I've been waiting for a withdrawal of $600 since March 24th. It has been reprocessed twice now with no luck. I was told I can't get it through UseMyWallet, which would make things so much easier. I just don't get why they are still using something that obviously isn't working.

 

[dmpeet]

Me too!

I've got a payout waiting from April 11 at Cherry Red. Louise is not responding to messages since early February. I got an approval on April 18 telling me I would be funded within 6-10 business days, but it hasn't happened. Megan Ross is kind enough to respond but each time she says it will be "a few days"....after a couple of weeks, I'm wondering what a few days means...and Louise is silent. Does anyone know where she is?

 

[maggierose]

long time for me now !!

Hi everyone,

Just letting everyone know that things are moving along nicely after a hiccup with the last batch with unfortunately got stuck for a few days with our processing company before it could be sent out. (Hence it taking longer than we had first thought).

A large batch was sent out 2 days ago and these should go through smoothly and be with players within several business days maximum. The backlog is very nearly cleared and most funds are already on their way to players.

Thank you again everyone for your understanding and patience.

Regards,

Louise
Rushmore, Cherry Red & Slots Oasis Rep.

Im not happy with SLOTS OASIS & CHERRY RED ,,they were my favorites I was suppose to be paid wire transfer ..I have been approved now have to be reapproved for the 3rd time ?? why ? 600.00 at one 800.00 at other ?? why so long I do mean along time now over 6 7 weeks now SLOTSVILLE ...GRRRRRRRRRRRRRRRRRRRRRRRR What is going on ? why am I not getting paid ? or why dont you add me as friend ,, I have been with your casinos for years & stuck up for them .. you take my money but you dont pay me ..why ??? so long

 

[footdr]

CS at Rushmore advised today

Still no information

 

[cr120450]

Withdrawal

Hello all,
I think its important for all to know what Rushmore is doing to me right now. They have owed me now for 2 months & keep say O you be paid.We wouldnt be online if we didnt pay,well if thats the case then pay me,right. How these places stay online I dont know,but you think there would be a way to get them off so this doesnt keep happening over & over to people. It makes the rest of the online casinos that are good look bad. Ive been playing online for 12 yrs. now & if Rushmore doesnt pay me,I will never play online again.

 

[cr120450]

Rushmore Withdrawal

Anyone else having trouble getting paid by Rushmore? It has been over a month since my winnings were approved, but no money. Everytime I call, I get a different answer and the next person I talk to said to disregard what the last person said. This is all making me wonder if I will ever get paid.

Hello,
Well it been 2 months for my withdrawal & am still waiting. I check everyday to see if its came yet,but it hasnt. I done all that was asked of me & still nothing. I call them & email them,but they keep telling each time I call,O you will get pay.We wouldnt be online if we werent paying people. I know lots of sites that dont pay,but they are still on line taking peoples money. People DONT PLAY AT A ROUGE SITES. These sites are just not worth the headaches. Ive played on about all of them over the last 12 years. There are a few good ones out there,just look on this site to fine out ( BE SAFE ) were to play. Most places that are not rouge will pay you in a timely way,or thats been my case. 2 months is way to long for anyone to wait for withdrawal. Just tells me they dont care about there players. If I get my withdrawal I will imform everyone when it came,but as of right now not yet.

 

[chuchu59]

I dont know whether I should say this but for every player that gets paid by this group there are at least 3 others that arent paid timely and on this they have been consistent over the last couple of years. I know I may be a little mean but given that they have time and again delayed payments to so many players I implore all of you to not post your experience of being paid as this may project a distorted picture that all is well with the casino. Obviously, they have fundamental cashflow problems which wont be solved anytime soon.

 

[MaryJean]

Still Waiting Also

Hello,
Well it been 2 months for my withdrawal & am still waiting. I check everyday to see if its came yet,but it hasnt. I done all that was asked of me & still nothing. I call them & email them,but they keep telling each time I call,O you will get pay.We wouldnt be online if we werent paying people. I know lots of sites that dont pay,but they are still on line taking peoples money. People DONT PLAY AT A ROUGE SITES. These sites are just not worth the headaches. Ive played on about all of them over the last 12 years. There are a few good ones out there,just look on this site to fine out ( BE SAFE ) were to play. Most places that are not rouge will pay you in a timely way,or thats been my case. 2 months is way to long for anyone to wait for withdrawal. Just tells me they dont care about there players. If I get my withdrawal I will imform everyone when it came,but as of right now not yet.

It is sad to see this happening, because they have been a good casino in the past.

MaryJean

 

[footdr]

I received my first two wires

I received my first two withdrawls one approved on 9/10, one on 9/17 and they advised yesterday that the one approved on 9/27 has been sent.

So I suggest calling the casino, not emailing, to check the status of your delinquent payments.

I do believe you will be paid. But those waiting more than a month now need to get tough and call them and demand action.

 

[david92506]

Rushmore and Cherry Red Casinos

I'm new to online gambling and signed up withe Rushmore and Cherry Red casinos because they offer 3x odds at their craps table. Plus, they accept USA players. I watched casinomeister video on youtube about these two casinos. I then joined casinomeister and realized that many people are having problems , so I withdrew my funds. I have emails from both casinos stating that everything has been approved and processed and the monies will be wired into my bank. They also state it will take 7 - 10 days to receive the funds. It's been 30 days and there has been no monies wired into my bank.

 

[elaina333]

Rushmore

Hi all,
I just wanted to give an update as to my withdrawal Oct 7, 2011.
I was asked to get an acct with Citibank as my BofA was not letting the
wire be processed. I did that and have be emailing back and forth with
Jessica (very helpful) and today I have my withdrawal in my bank acct.
So... I am happy camper and have renewed hope for Rushmore.
Hope you all experience the same results with your withdrawals!!
New processor was mentioned so maybe that has been the issue??
elaina333