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Rushmore fees

Discussion in 'Casino Complaints - Non-Bonus Issues' started by confabulador, Oct 12, 2008.

    Oct 12, 2008
  1. confabulador

    confabulador Dormant account

    Occupation:
    actor
    Location:
    spain
    Hi, from Spain. I,ve asked for a withdrawal of 50$ at Rushmore (wire transfer) and i've only received 20$ in my account, the rest (30$) is the comission. I've contacted them and they say that's the comission for withdrawals less than 250$. Can it be true?, are we crazy?. They don't accept Neteller accounts so, i had to deposit by credit card. In addition i' ve deposited four or five times and have got no reward. Anybody has been deceived this way?
    Thanks and good luck!:mad:
     
  2. Oct 12, 2008
  3. daera

    daera Ueber Meister webmeister

    Occupation:
    The Hodgepodge
    Location:
    USA
    Hi confabulador,

    I'm sorry you found out about this after the fact, instead of before. This is clearly on their web site though.

    Most casinos don't even offer a wire if your cashout is less then a couple hundred dollars. Some casinos require $500-$1000 before they'll send wires.

    There are fees that go along with wires. Sometimes it's not charged by the originating bank, but banks in between.

    I checked the F.A.Q. on Rushmore's site and it does say right there that wire withdrawals under $250 are subject to a $25 fee.

    You must register/login in order to see the link.

    I think they have recently added additional banking methods also.

    It's important to always check the details out about the banking methods available, any fees associated with them, and the time frames of processing. It varies.
     
  4. Oct 12, 2008
  5. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania

    Since they state $25, I'm assuming the other $5 was a fee from your bank?

    Also, they don't send checks? So Americans are stuck with using QT for withdrawals?
     
  6. Oct 12, 2008
  7. confabulador

    confabulador Dormant account

    Occupation:
    actor
    Location:
    spain
    Thanks Daera

    You're right, i didn't read about the fees, but obviously, never again!
    Regards
     
  8. Oct 12, 2008
  9. daera

    daera Ueber Meister webmeister

    Occupation:
    The Hodgepodge
    Location:
    USA
    Or wire. Personally, I prefer wires. Then again, I'm a stupid player and play for fun.. usually not cashing out unless it's substantial. In which case a wire fee is not a problem.

    As far as checks go and living in the U.S., it's really risky these days to request a cashout from almost any online casino by check. I can't tell you how many nightmare stories I've read where cashouts (Not from this casino) are delayed several months and more from complications trying to pay by check.

    I cashed out at Rewards a few months back and was really lucky to get a check in 5 days hassle-free. But even they told me they discourage it and it doesn't always go that smooth.

    I love to play online. But there's a lot of hoops to jump through these days. It really sucks!
     
    1 person likes this.
  10. Oct 12, 2008
  11. daera

    daera Ueber Meister webmeister

    Occupation:
    The Hodgepodge
    Location:
    USA
    Winbig, your avatar is creeping me out.

    Eek!
     

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